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Homewood Suites by Hilton Oakland-Waterfront

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Homewood Suites by Hilton Oakland-Waterfront
Homewood Suites by Hilton Oakland-Waterfront
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857 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Redondo Beach, California
Reviewed 19 June 2016

The hotel is located right off the highway (between OAK Airport & Downtown OAK). I booked a studio room that was very spacious by "studio room" standards. The hotel was clean with modern decor, and the property offered free breakfast. The menu isn't extensive but it satisfies those who are on the go in the A.M. (e.g., eggs, bacon, waffles,...

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Helpful?
Thank lrgayles
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Many thanks for the kind words, and we appreciate you choosing our hotel. I've forwarded your comments to our team members. We welcome you back soon. Darcella Wright

Los Angeles, California
Reviewed 14 June 2016

I was very surprised with my last stay. As a HHonors gold member I stay at A LOT of hotels, and this was absolutely the most disappointing in some time. The locks are all poorly maintained and wouldn't accept any of 3 keys without 7 or 8 attempts, the room electrical outlets were worn and in need of replacement, the...

Review collected in partnership with Homewood Suites by Hilton
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1Thank G9145HJjamesg
Reno, Nevada
Reviewed 10 June 2016

Always enjoy coming to this hotel, great views from my suite and friendly service always. We would like to make this our destination hotel for all our trips to the Bay Area, very convenient to the airport and to SF and the ballpark.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank cullink
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

I am so happy to hear that you enjoyed your stay and plan on making it your destination hotel for the Bay area. We look forward to seeing you again soon! Take care, Darcella Wright

Long Beach, California
Reviewed 8 June 2016

Homewood Suites has a great location on the water and just off the freeway. We made reservations for a one bedroom suite plus a rollaway, which was confirmed. When we got there they advised that they had no rollaways - not that they had booked all of them, but that they don't offer rollaways at this property - they do...

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Helpful?
1Thank TrinaSchoon
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

TrinaSchoon. We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will share your thoughts with our team members. Darcella

Tel Aviv, Israel
Reviewed 7 June 2016 via mobile

Stay for long trip 8 nights The room are big and have full kitchen . The lake view are very nice and quiet un like street side . The room are not so clean and smell bad But after few min with open window its get better . Location on the highway so easy access back to the city Free...

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Helpful?
Thank Shimi B
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Bartsimpson2012, Thank you for staying at the Homewood Suites. We’re happy we made your stay pleasant. We welcome you back soon. Darcella

Reviewed 5 June 2016

Right on the water, quiet location, room clean and well kept, enjoyed kitchen, free parking. Had issues with the bathroom toilet refilling every 20-30 minutes; told front desk but nothing done. Also shower was impossible to adjust temperature, either hot or cold. Vanity was dark and cramped. Breakfast was decent on Saturday, but Sunday they ran out of everything, closed...

Review collected in partnership with Homewood Suites by Hilton
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1Thank Rae Ann P
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

102raeannp, We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Reviewed 3 June 2016

If you want breakfast, get there EARLY as they are extremely slow to replenish anything and everything. If you ask for something that is out - and everything is always out- as they only replenish a handful at a time - be prepared to wait. The second time is up, everything is quickly pulled off and out of reach and...

Review collected in partnership with Homewood Suites by Hilton
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Thank 820jeffreyj
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

820jeffreyj, We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Temescal Valley, CA
Reviewed 3 June 2016

They're cheap and cut corners. Housekeeping goes in your room against your wishes; staff is unapologetic. Breakfast is repetitive. They don't serve dinner, despite the website and staff saying they will. Stay elsewhere.

Review collected in partnership with Homewood Suites by Hilton
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1Thank shhatefi
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Shhatefi, We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Visalia, California
Reviewed 2 June 2016

Nowhere in my original receipt when I booked the hotel did it tell me that I was going to be charged with $50 upon check in for incidentals. So when I was surprised with this when checking in I questioned the staff member and he was very rude and unprofessional when helping me. Other than that it was a fairly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 861taylorm
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

861taylorm, We are sorry we were not able to provide you with the quality of service you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this...

Dublin
Reviewed 1 June 2016

This hotel is at a good location - close to the Oakland airport and by a lovely Marina. There is a nice German restaurant on the waterfront 1 block down from the hotel. The hotel room was nice enough and comfortable but the woman on the front desk on May 29 was unhelpful and unfriendly. The "free" breakfast was the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank nancy239
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We are sorry we were not able to provide you with the quality of services and amenities you deserve from our front desk agent....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606
Region: United States > California > Oakland
Price Range: €153 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland
#4 Family Hotel in Oakland
#5 Green Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Oakland-Waterfront staff and other travellers.
12 questions
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Questions? Get answers from Homewood Suites by Hilton Oakland-Waterfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room that faces the waterfront in the main building.”
  • View from suite balcony
 of 5 bubbles 890lizas, 5 Mar 2017 | Read review
“Rooms facing I-880 will get traffic noise”
 of 5 bubbles bttraveler2002, 22 Feb 2017 | Read review
“Get a room on the bay side.”
 of 5 bubbles Q4764XHnickl, 17 Feb 2017 | Read review
“Ask for the room away from the highway”
 of 5 bubbles 135rajoo, 16 Feb 2017 | Read review
“The kitchenette rooms are perfect for families and couples.”
 of 5 bubbles cynclaireg, 6 Feb 2017 | Read review
5 of 5