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All reviewsbart stationjack london squarefront desksan franciscoconvention centerlake merrittconvenience storepublic areaswould stay here againfree internetstreet noisesmall fridgebed was very comfortableone night stayrooms are niceconvenient locationeasy access
We're loyal to Marriott bands (maybe not in August when they dilute our bongo points by 30-50%!) and business takes us to Oakland once a year. The choices in downtown Oakland are thin. The Marriott across the street is notably nicer, if you can find...More
1 Thank FJVLS
Response from Jon P, General Manager at Courtyard Oakland DowntownResponded 3 weeks ago
Good day FJVLS,
Thank you for your feedback and for being loyal members with Marriott.
Regarding the recepticals, you are correct, we are fixing these as we find them and we had not corrected this in the room you stayed in.
Oakland as a city...More
The room and the common areas were very nice. The room lacked a microwave and no breakfast was provided. The location in Chinatown was a major plus and its easy to get to Jack London Square. I would stay here again.More
1 Thank fehlow
Response from Jon P, General Manager at Courtyard Oakland DowntownResponded 7 March 2018
Good day fehlow,
Thank you for taking time to provide feedback and for staying with us. Regarding breakfast, Courtyard as a brand does not provide compliementary breakfast. We do have microwaves on a reaquest basis, so please contact me directly with making your next reservation...More
We were looking to get some group rates for our wedding but after determining the rate we were offered was more expensive than booking the rooms separately, we just booked on our own. Still not a problem as this hotel is in a great place...More
Thank George A
Response from Jon P, General Manager at Courtyard Oakland DowntownResponded 5 March 2018
Good day George A,
Thank you for your feedback and we are glad yourstay was a good one.
Have a great day,
Courtyard Oakland Downtown
The location is fine if you need to be in Oakland, and the room was clean enough, but the foot traffic in the halls until 3am (on a weeknight) makes me wonder what was going on. Every 15 min or so from 11pm - 3am,...More
Response from Jon P, General Manager at Courtyard Oakland DowntownResponded 21 January 2018
Good day LeslieSeattle,
Please accept our apologies for your expereince with our hotel.
We are sorry to hear that you would rather stay at the Clarion and I would like to invite you back to our hotel.
Please call 510-625-8282 and ask for me.
We like to take advantage of the hotel deals during the holidays, and this year we chose Oakland. The Courtyard was the hotel, and it was perfect. Great location for driving or not; great room; friendly staff. The hotel is easy walking to District, Desco,Swan...More
Thank Michael W
Response from Jon P, General Manager at Courtyard Oakland DowntownResponded 11 January 2018
Good day Michael W,
Thank you for the great rating!
We are VERY happy your staycation was a great one and hope that on future visits to the Oakland area, you stay with us again.
Have a great day,