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Lions Gate Hotel - A Lexington Legacy Hotel

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Lions Gate Hotel - A Lexington Legacy Hotel
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Lions Gate Hotel - A Lexington Legacy Hotel
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Showing 91: English reviews
Reviewed 5 November 2014

I am a military traveler and stayed at Lion's Gate Hotel on and off for nearly three months (Sep-Nov 2014) while looking for a permanent residence. The level of customer service was magnificent and I felt right at home. The staff was most accommodating and was aggressive in pursuing solutions to any issues that arose. Since I was coming in...

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Helpful?
Thank Michael S
LGHManagement, Guest Relations Manager at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Mike S, Welcome home and thank you for your service to our country. I'm happy to hear you had a wonderful stay and thrilled you have decided to make McClellan Park your new home, we look forward to seeing you in our O' Club Restaurant and Bar. Sincerely Mr. Terry Stewart Director of Operations

San Diego, California, United States
Reviewed 29 October 2014

Our Bloodhound Club held it's National Specialty Show at the Lions Gate Hotel in late September/early October of 2014. We hold a National Show every year in different locations in the USA. This was one of the best Shows we have held and major credit goes to the Hotel Staff. The Hotel Venue was lovely, the food awesome and the...

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Thank Judy W
LGHManagement, Guest Relations Manager at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, .Thank you for taking the time to review your groups recent stay with us. I'm delighted everyone had a memorable experience, I will share your thoughts with all our team members. On behalf of the entire staff of Lionsgate Hotel "Cheers to the Bloodhound Club." Thank You Mr. Terry Stewart Director of Operations

Castro Valley, California
Reviewed 18 October 2014

last day of stay awoke to no power, in the dark to pack and check out no shower,when ask about comp for no shower or lights ,told not their fault ,recived nothing not even apoligy,customer service sucks.will not use again

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Thank harveyb953
LGHManagement, Director Of Operations at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, Our sincere apologies for the inconvenience you experienced on your last night of stay. Sacramento Municipal Utilities District (SMUD) has determined the fault was located outside of our property, all repairs have been completed. Our front desk had sent out letters of apology, I'm sorry you did not receive yours. My engineering staff could not determine why your...

Sacramento, California
Reviewed 14 October 2014

I have stayed in this hotel for close to 2 months. In my view hotel has excellent staff and outstanding service. I received the same service for entire 2 months stay, not even a single day was a bad experience. The room look to me look quite spacious. Room service is very good. Every day the bathroom was cleaned. The...

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1Thank Bipin S
LGHManagement, Director Of Operations at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, We appreciate that you chose the Lions Gate Hotel & Conference Center for your lodging needs. Thank you for your outstanding review and praise, it is nice to hear and I will be sharing your thoughts on your stay with the entire Lions Gate staff. We hope to see you again in the future, Terry Stewart, Director of...

Reviewed 12 October 2014

Two of the rooms I stayed in had bugs. When I checked in to one of the rooms there was feces all around the rim of the toliet. Was deprived from using the tv. Luis was and Mary Ann customer service skills were the pitiful.

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1Thank lookylo
LGHManagement, Guest Relations Manager at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, Thank you for your feedback. I have reviewed our guest logs to determine the rooms you stayed in. Our standard operating procedure after a guests advise us of any problems is to fully investigate. We had our pest control company check the rooms for bugs their findings were negative. Our park like settings are no doubt are home...

Orange, California
Reviewed 8 October 2014

The Lions Gate Hotel is a converted Officer's housing on an old Air Force Base. The lobby area is nice, the restaurant is the old Officer's Club and had some good food. The room, however, was not so great. First, the room was about a 100 yard walk outside from the lobby. Not so great if it would have been...

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1Thank SoCalGuy101
LGHManagement, Guest Relations Manager at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, Thank you for your feedback. I'm sorry you found your room small, we do have a number of larger rooms in our hotel inventory. I'm glad to hear you enjoyed our O' Club Restaurant In the event of rain we do have umbrellas available for our guests. If your travels bring you back to our Hotel in the...

San Jose
Reviewed 21 September 2014

After reading some of the reviews posted here, I was really worried about this hotel! We ended up with a decent hotel in a decent location at a decent price. Remember that there aren't any 4-star hotels in the area, and you should do just fine. We had a one-day trip to the area, and stayed here one night. We...

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1Thank UnregisteredUser2013
LGHManagement, Director Of Operations at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, Thank you for your feedback, we appreciate that you chose to stay with us. Our apologies for the housekeeping issues in your shower, we will be sure to share with the housekeeping staff so that we may remedy the issue. Again, thank you for choosing Lions Gate Hotel, we look forward to your return visit! Terry Stewart, Director...

Reviewed 16 September 2014

This was the 2nd time staying here. the first time, unless it's a new thing, I was never told about their breakfast. after I checked in, I was given a card for my breakfast for the next day. not told what time it started or even what was included. could I have asked, of course, but id think its info...

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2Thank Cory M
LGHManagement, Director Of Operations at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Dear Guest, Thank you for visiting us again, please accept my apologies for the lack of information provided at check in. I will speak to the agents to ensure that each guest receives all the information necessary to enhance their stay. Let me also apologize for the maintenance issue you experienced as well, as this should have been sincerely expressed...

Ontario, California
Reviewed 3 September 2014 via mobile

I stayed for 1 day with my family.. We drove up from Southern California to visit family and attend church. Luis, our front desk attendant was extremely nice and helpful. He went out of his way to accommodate us. We stayed in a 3 bedroom,3 bath cottage house complete with a sitting room at an incedible rate. The food was...

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Thank Ellen C
LGHManagement, Director Of Operations at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Thank you for taking the time to share your experience, we appreciate your feedback and look forward to your return! Regards, Terry Stewart, Director Of Operations

Monrovia, California, United States
Reviewed 3 September 2014

This hotel is located on the former McClellan Airbase site. We stayed in what used to be a 3 bedroom house, but now everything( except the bathroom) downstairs, kitchen, living-room, etc., was walled off. It is now 1 bathroom downstairs, 3 bedrooms, 2 bathrooms, a sitting room with refrigerator and microwave. Has a really nice balcony. There were two issues...

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Thank Jean C
LGHManagement, Director Of Operations at Lions Gate Hotel - A Lexington Legacy Hotel, responded to this review

Thank you kindly for your review, we look forward to your return! Regards, Terry Stewart, Director of Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Lions Gate Hotel - A Lexington Legacy Hotel

Address: 3410 Westover St, North Highlands, CA 95652-1005
Region: United States > California > North Highlands
Price Range: €92 - €1,015 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lions Gate Hotel - A Lexington Legacy Hotel 3*
Number of rooms: 122
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Also Known As:
Lions Gate North Highlands
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Questions & Answers

Here's what travellers have asked, with answers from Lions Gate Hotel - A Lexington Legacy Hotel staff and other travellers.
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Alaska
over a year ago

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Questions? Get answers from Lions Gate Hotel - A Lexington Legacy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from highway.”
 of 5 bubbles SteveDELIWEAR, 21 Nov 2016 | Read review
“Ground floor if you can't climb steps.”
 of 5 bubbles 617kennethk, 18 Oct 2016 | Read review
“Go for the queen size bed as it is a suite rather then a king size bedroom. My second floor may be cooler.”
 of 5 bubbles michaellJ820LG, 20 Aug 2016 | Read review
“I liked having the 2 bedroom suite, so my husband and I had privacy from my mom.”
  • Livingroom to the left (table moved in pic), kitchen on other side of diningroom, 2 bedroom door
 of 5 bubbles V213ONstephanieb, 15 Jun 2016 | Read review
“It is a very quiet hotel and not sure of the other rooms sence we had a wheel chair room and the price of the room wasn't bad”
 of 5 bubbles LloydM26, 17 Mar 2016 | Read review
5 of 5
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