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Extended Stay America - Orange County - John Wayne Airport

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Extended Stay America - Orange County - John Wayne Airport
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151 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orange County - John Wayne Airport
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Showing 142: English reviews
Reviewed 19 August 2016

Property was close to airport--a plus. Just a few block away from SNA Airport. Property was Nice and well kept on outside. Check-in had nice and friendly people--was easy. Rooms were clean, everything worked well, not fancy, but didn't have to since my son and I would be spending most of our time away from hotel during day. You might...

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Helpful?
1Thank Lance H
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for choosing to stay at Extended Stay America - Orange County - John Wayne Airport. We are happy our location close to the airport was perfect for your needs, and we appreciate your compliment about our well-kept property, service and accommodations. Your comfort is our top priority so we are happy to read your satisfaction. Thank you for...

Stoughton, Massachusetts
Reviewed 26 July 2016

OK place to go and sleep and maybe cook a few meals to save money. The help were very nice and accommodating. They allowed pets and the public areas never had a dog or cat smell. Very clean environment.

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Helpful?
1Thank techyvp
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for sharing your stay experience with family at our hotel. We are so pleased you had a good stay at Extended Stay America Orange County - John Wayne Airport. We truly appreciate your kind remarks regarding your accommodation with a kitchenette, our friendly staff and clean surroundings. That being said, we apologize our hotel did not have a...

Rancho Cucamonga, California
Reviewed 25 July 2016

I stayed the night at Extended Stay America for a few nights and had a couple issues checking in, I requested a manager and Ms. Maggie was of great help. She resolved all my issues and made my stay a pleasant and stress free one. She is very sweet and seems very passionate about her job and the comfort of...

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Helpful?
Thank Isabella817
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

It was a pleasure having you as our guest at Extended Stay America - Orange County - John Wayne Airport and thank you for sharing your review with other travelers. Although you had issues with your reservation, we are glad Ms. Maggie could resolve your concerns to your satisfaction. We will be sure to share your remarks with her and...

Hudson, Florida
Reviewed 20 July 2016

If the staff at all extended stay hotels are as courteous and efficient as this hotel, this chain is all I need for stays. They are in the process of putting down new flooring in the entrance, so it's not quite as easy to operate, but they are handling it well. Amazing! The manager is apparently an excellant leader. The...

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Helpful?
Thank 97carol72
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for sharing your wonderful review of your recent visit to Extended Stay America - Orange County - John Wayne Airport. We appreciate your great compliments for our associates and the excellent service culture they delivered while you were here. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need,...

Seattle, Washington
Reviewed 19 July 2016

Quick one- I don't like to make something worse than it is, but it isn't anything great. . Smelly- the first room was so bad I thought someone died in it. The second room didn't smell, but all the surfaces were dirty, with garbage in the sink. I felt for the first time in a long time that I really...

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Helpful?
Thank herpdoc
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Our goal is to provide our guests with a clean, fresh, well maintained property & guest suites with friendly and efficient staff members. We apologize this is not your experience during your stay. We appreciate your feedback, and we have been making some modifications with our housekeeping and inspection checklists to be sure this does not happen. We are sorry...

Irvine, California
Reviewed 16 July 2016

We brought over 2 developers from oversees to work on software development. We chose this place based on the developers' prior experience. However, when they checked in to this location, they said that the rooms were the smallest they have ever stayed in and the desk was tiny with a very bad chair so they couldn't even work. When I...

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Helpful?
Thank jolapu
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you and your developers for their loyalty to our brand. We apologize for the less than satisfactory stay. We do have a variety of suite types at different price points to meet our guests needs and space requirements. We are sorry our amenities didn't meet your standards or expectations. It is our desire for our guests to be able...

Avondale, Arizona
Reviewed 11 July 2016

Russ, along with all the staff, were more than helpful and friendly. Our family had an awesome, relaxing weekend! The rooms were clean and cozy. The staff was able to accommodate all of our needs, with excellent customer service. Thank you again!!

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Helpful?
Thank RSchneider777
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for choosing Extended Stay America - Orange County - John Wayne Airport and for sharing your experience. We truly appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We will share your review with our...

powell ohio
Reviewed 5 July 2016

I've been here for 3 weeks now due to a job relocation. Worst experience ever with a hotel type property. My first observation was with sanitation and cleanliness. On my floor there was an enclosed garbage room that was not collected timely so the smell permeated the entire floor. When you opened the door there were open trash bags on...

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Helpful?
1Thank rjayrun
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

We appreciate your candid review and the details provided. We always want our guests to inform our front desk team of any situation that may need attention. We apologize for our staff's display of little concern when you did bring issues to their attention. We want our guests to have a clean, well maintained home away from home experience and...

Newport Beach, California
Reviewed 13 June 2016

I have to say that I was a little unimpressed with my experience at the Extended Stay America. The one thing that did impress me was the staff. They are very polite, totally helpful and just nice to interact with, but the rest of the amenities were less than what I was expecting. Since I have stayed at Residence Inn...

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Helpful?
Thank Reid F. K
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for posting a review of your recent stay with your family. We are truly sorry that the condition of the hotel was not up to par and we did not meet your expectations. We appreciate you bringing this to our attention, and we want to let you know we are already working to address the problems you mentioned....

Reviewed 11 June 2016

Maggie at the 4881 Birch St, Newport Beach location. Made my stay unbelievably amazing to say the least. Maggie worked with me prior to my coming there. To make sure that I was set up for the entire month at a very reasonable rate. That happened. Tiffany as well made stay truly a wonderful one. The both of them helped...

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Helpful?
Thank Gary B
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Our entire team here at Extended Stay America Orange County - John Wayne Airport would like to thank you for sharing your positive experience online. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Orange County - John Wayne Airport

Address: 4881 Birch St, Newport Beach, CA 92660-2112
Region: United States > California > Orange County > Newport Beach
Price Range: €92 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - John Wayne Airport 2.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Extended Stayamerica Orange County-John Wayne Airport Hotel Newport Beach
Extended Stay Newport Beach
Extended Stay America Newport Beach
Newport Beach Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - John Wayne Airport staff and other travellers.
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Friendswood, Texas, United States

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Questions? Get answers from Extended Stay America - Orange County - John Wayne Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 426: there is noise from the air flow system”
 of 5 bubbles oltrans, 5 Dec 2016 | Read review
“Top Floors and away from busy street noises.”
 of 5 bubbles gobak2cali, 1 Dec 2016 | Read review
“I chose a room with a queen bed. But much to my surprise, there was a lounge area too! I love this place.”
 of 5 bubbles mari1023, 7 Nov 2016 | Read review
“Where there are no barking dogs.”
 of 5 bubbles bigboy580, 12 Oct 2016 | Read review
“State your preferences when making the reservation and the folks here will do their best to make sure you get your stated preferences.”
 of 5 bubbles Yobuck1118, 23 Aug 2016 | Read review
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