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Chase Suite Hotel Newark

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170 Reviews from our TripAdvisor Community

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Showing 166: English reviews
San Jose, California
Reviewed 29 June 2016

room is like a 1 bedroom apartment, very roomy, huge comfortable bed, kitchen with dishes, living room with fireplace, I love this place, they also have a real breakfast with eggs and sausage, good value for the price

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Helpful?
Thank sunsolarman
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Sunsolarman- I am glad to hear you enjoyed your stay with us. We look forward to seeing you on your next visit. Best regards Jenny Petersen

Ontario, California
Reviewed 27 June 2016

A last minute business trip landed me in San Jose without room reservations. I found Chase after 20 calls to other hotels, all asking over $500/night. Beautiful hotel, comfy bed and great staff! I could not have asked for a better find. It was the last hotel room available on a Wednesday night. And it was well within my budget....

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Helpful?
Thank happyracechik
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello happyracechik- so glad to hear we enhanced your visit to the bay area. We look forward to seeing you again. Best regards Jenny Petersen

Fremont, California
Reviewed 21 June 2016

The staff gave us a warm welcome with a good and clean room (points taken away for old carpet and old kitchen cabinets). They even gave us a change of room when complained about kitchen cabinets falling off. overall an average experience. would recommend this hotel to friends/family.

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Helpful?
Thank sonaliswatika
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Sonaliswatika- Thank you for your feed back. I am glad we were able to improve your guest experience with us. We are planning to start a renovation very soon, so come back and see what we have done. Best regards Jenny Petersen

Reviewed 2 June 2016

It all goes back to 2005; beginning of the year if I'm not mistaken. Me, Jeannie and the kids, moved out of the Bay Area, headed to the "Great Pacific North West" to "Paradise". The point here, I think is finding the right place to stay when we come 'down to Hellifornia', .. It took long time, and one hell...

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Helpful?
Thank Jon S
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Jon S- I am so glad to hear all of your feedback! Come and visit us again when you need a little sunshine. Best Regards Jenny Petersen

Reviewed 1 June 2016 via mobile

The hotel setting gives you a warm home like touch. This hotel is great for family vacations or friends get together for a reasonable price. I would have easily given it a 4 star rating but the customer service from the front desk staff was so bad that I had to take 2 stars away. The staff didn't even bother...

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Helpful?
Thank Tilliraj
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Tilliraj- Thank you for your feedback. I am glad to hear you like to stay at our hotel. We have been working with our staff on providing customer service that you expect. It is our goal to provide a home like atmosphere at that begins with our customer service so our guests are comfortable. Best Regards Jenny Petersen

Fremont, California
Reviewed 25 May 2016 via mobile

We usually stay here when visiting family for the holidays. It has the essentials and priced decent. The rooms, appliances and kitchen area are outdated and definitely need to be remodeled. It used to be called the Woodfin suites and was top of the line in the 90's (that was the first time I started staying here) but since they...

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Helpful?
Thank Kirpy1999
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Ericamshima- thank you for all of your feedback. I am glad you choose to stay with us while you are visiting your family. I am happy to inform you that we are in the final stages of planning a very large renovation. I feel like everything you addressed will be updated and more. Our employees take great pride in...

Dominican Republic
Reviewed 23 May 2016

I have been in Chase Suite several times, by now I am confortable with the room, internet, the breakfast and house keeping service. They offer basic transportation service, that is really good for people who dooen´t have car rented.

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Helpful?
Thank francisco112016
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Francisco112016- I am so glad you enjoy your visits to our hotel. We look forward to seeing you again. Thank for your feedback. Best Regards Jenny Petersen

Santa Cruz, California
Reviewed 22 May 2016

A business associate recommended Chase Suites Hotel to me while I finished up a project in South Bay. The suite was very clean and comfortable. The huge king bed with 6 large pillows was amazing. Really great sleep. The surroundings are quiet and peaceful, with a heated pool and spa surrounded by palms. It was very affordable and a real...

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Helpful?
Thank Andrew G
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Andrew G- We are so happy to hear you enjoyed your stay with us. Thank you for all of the great feedback. Hopefully you have another project in the area so you can stay with us again. Best Regards Jenny Petersen

Reviewed 20 May 2016

I stayed at this hotel for 1 night on my way up to visit family in the Bay Area. It was clean, safe, and the rooms were very large. The bed was comfortable and there was free WiFi. The staff was not particularly friendly, but as I was not there for more than a night it didn't matter. I could...

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Helpful?
Thank Nicole R
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Nicole R- Thank you for choosing to stay at Chase Suite Hotel in Newark, CA. I am glad you enjoyed your stay. Hopefully we have addressed any customer service issues you encountered in our staff meetings. Best Regards, Jenny Petersen

Citrus Heights, California
Reviewed 13 May 2016

My expectations were not met when I arrived simply because the marketing was so good. Had I recognized the disconnect between the price and marketing, I would have been better prepared. The facility is old, well worn and rapidly approach need for substantial repair and updating. That said, it was clean, what they said would be there was there, and...

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Helpful?
Thank Larry M
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Larry M- thank you for giving us your feedback. We are in the final stages of planning a major renovation and look forward to getting started. We would love to have you stay with us again. Best Regards, Jenny Petersen

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Chase Suite Hotel Newark-Fremont offers charming, comfortable suites for both leisure and business travelers. We are conveniently located in Newark, surrounded by Fremont, California. ... more   less 

Additional Information about Chase Suite Hotel Newark

Address: 39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Region: United States > California > Newark
Price Range: €110 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel Newark 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Chase Suite Newark
Newark Chase Suite Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel Newark staff and other travellers.
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Questions? Get answers from Chase Suite Hotel Newark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for their remodeled rooms otherwise you will get an old run down, dirty room. But housekeeping is not good.”
  • carpet in the whole place was nasty. This photo shows carpeted sink area in bathroom!! EEEWE Gro
  • Bathtub worn out and dirty. No shower curtain provided.
  • sink
  • No shower curtain and fan cover is open with an inch of dust hanging off.
  • carpet is very old and filthy with an inch or 2 of dust along the baseboards.
 of 5 bubbles dianek88, 29 Dec 2016 | Read review
“My room was good but nothing in it worth a $250 security deposit”
 of 5 bubbles D_leeKuwait, 28 Nov 2016 | Read review
“stay elsewhere”
 of 5 bubbles aeyates, 22 Sep 2016 | Read review
“If you want more 'quiet time' ask to have a room farther from the pool and closer to the front desk.”
 of 5 bubbles mariepH5161ZT, 26 Jul 2016 | Read review
“There are no elevators, so if traveling heavy, ask for ground floor room”
 of 5 bubbles happyracechik, 27 Jun 2016 | Read review
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