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    Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

    853 Coombs St, Napa, CA 94559-2937
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    24/12/2017 25/12/2017
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    US$114
    US$109
    SAVE US$5
    US$112
    US$109
    Traveller (50)
    Room & Suite (31)
    Pool & Beach (4)
    Overview
    • Excellent21%
    • Very good22%
    • Average27%
    • Poor14%
    • Terrible16%
    Travellers talk about
    “great location” (48 reviews)
    “new carpet” (3 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Wheelchair Access
    Breakfast included
    Restaurant
    2.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (304)
    There are newer reviews for Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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    21 - 25 of 279 reviews

    Reviewed 29 June 2017

    Nice enough place rooms need a little TLC. Great location walking to downtown. Very safe neighborhood. Good clientele. Quiet enough. Many restaraunts and wine stores nearby as well as the Napa River. Walking distance to the Wine Train station as well.

    1  Thank eckertthomas76
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 5 July 2017

    We are pleased to have provided you with a great place to stay in Napa; we are happy to know that our location suited your plans so well. We hope that you'll get an opportunity to visit again soon! Best wishes, Hotel Management

    Reviewed 28 June 2017 via mobile

    Great value for the centre of Napa, right around the corner from bars and restaurants with easy parking at the hotel. Friendly staff, new looking and tidy hotel. The room was well appointed, attractive and clean.More

    Thank Marius M
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 1 July 2017

    Hi Marius, We are very pleased to hear that our location suited you so well, and that our staff were so helpful to you. We certainly aim to please our guests to the very best of our ability. It's also great to know that you...More

    A TripAdvisor Member
    1
    Reviewed 13 June 2017 via mobile

    This motel is disgusting, I paid almost $500 for two days, only for the location, but I regret it, when I saw it I went to talk with the manager to try to cancel my reservation, but obviously he didn't, he was rude and jerk!!...More

    Thank A TripAdvisor Member
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 18 June 2017

    We are very disappointed to read your review. We apologize that we were not able to cancel your reservation, but unfortunately, on such short notice, this is just not possible. We are sorry that our hotel did not meet the standard you expected. Best wishes,...More

    Reviewed 11 June 2017 via mobile

    Stayed Thursday through Monday. They cleaned the room once. Had to go get towels twice. I was told that they clean the check in rooms first and if that don't make it to your room then it doesn't get cleaned. Old soap was left in...More

    Thank Jenny W
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 18 June 2017

    Hi Jenny, We are very sorry about the housekeeping issues you experienced. It is most unusual and very disappointing that your room was only cleaned one out of the three days you stayed with us. It is unusual that our team does not get to...More

    Reviewed 11 June 2017 via mobile

    I was slightly worried about this hotel as some of the reviews weren't great, but now I have no idea why anyone would complain?! On arrival Gary & all the staff we met were really helpful & friendly. The rooms were comfy, clean and nice....More

    Thank Soph_2509
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 15 June 2017

    Thank you for your lovely review; we really appreciate it! Our team were very happy to welcome you to our property recently, and we are very pleased that you had such a lovely time. Gary and the team do a fantastic job in making all...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$103 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
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    • Location
    • United States >
    • California >
    • Napa Valley >
    • Napa
    • Also Known As
    • Napa Valley Hotel And Suites ,
    • Napa Valley Hotel Napa ,
    • Travelodge Napa ,
    • Napa Travel Lodge ,
    • Napa Travelodge ,
    • Travel Lodge Napa ,
    • Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
    Add Photo Photos
    Traveller (50)
    Room & Suite (31)
    Pool & Beach (4)
    Hotel & Grounds (31)
    Bathroom (11)
    Nearby
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    Embassy Suites by Hilton Napa Valley
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    Nearby Restaurants
    Zuzu
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    Carpe Diem Wine Bar
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    Napkins Bar & Grill
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    Nearby Attractions
    The Uptown Theatre
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    .13 km away
    Quent Cordair Fine Art
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    Napa Valley Conference and Visitors Bureau
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    Ask a question
    Questions & Answers
    T-Bird86
    30 September 2016|
    AnswerShow all 2 answers
    Response from Pat_and_Maggie | Reviewed this property |
    If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
    2
    Votes
    Room Tips
    "Go to a different hotel"
    Read review
    "Find a different hotel or sleep on the street."
    Read review
    "nothing good to add"
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    "There are NO good rooms, stay somewhere else!!"
    Read review
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