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Hotel Indigo Napa Valley, an IHG Hotel

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4195 Solano Ave, Napa, CA 94558-2233
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Traveller (76)
Room & Suite (88)
Dining (23)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#27 of 32 hotels in Napa
Location
Cleanliness
Service
Value
Conveniently located along the main artery running through this iconic wine region, the Hotel Indigo Napa Valley is perfectly situated to enjoy downtown attractions and nearby wineries. Our hotel offers multiple spots to hang out with friends and recap your day, including a heated outdoor pool with a hot tub and a bar with a see-through fireplace, white-marble bar and wood-slab tables. Or you can retreat to your room, with its spa-like bath, contemporary decor in soft tones and Keurig machine to brew your morning coffee. The 24-hour fitness center lets you stick to your workout regimen, too.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Breakfast available
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French, Spanish, Chinese and 1 more
157Reviews0Q+A28Room tips

Reviews
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Most Recent
Navigator42493080359 wrote a review 13 Jan
I got the best hospitality service from the staff, Mirasol that I have ever expected. Firendly & Accountable, well impressed!! I got identify on my dimond elite and got fast service and every thing can not be better.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jomel Cervantes wrote a review 7 Jan
9 contributions
+1
Our first visit to this cozy hotel in Napa was 3 years ago. Now that travel has eased up, we've decided to come back since we enjoyed our visit the last time we were in this property. The service we have received this time around far exceeded our expectations. Thank you to Mirasol and her team for making our stay truly enjoyable. We are looking forward to seeing you guys again when we come back in a couple of months for Valentine's Day!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Desmond Chan wrote a review 5 Jan
San Francisco, California3 contributions
We got a room for two days last minute after Southwest canceled our flight out of town. Hotel Indigo was a savior in this case. Because of them we enjoyed three days in Napa going to wineries and eating good food. Laurice was very helpful in the whole check-in and check-out process. We will stay here again.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Happiness31775809840 wrote a review 2 Jan
Mirasol and her team were absolutely fantastic. We had a group with 6 rooms and they took complete care of us with phenomenal service, assistance at their bar, extra towels, sheets just everything. The breakfast was amazing and everyone was so kind and polite. I will absolutely visit Mirosal and her team again on our next visit to NAPA. 5 Stars for sure. Bryan Vansell
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mary T wrote a review Dec 2022
1 contribution
Cudos to Mirrasol, the Indigo’s Office Manager! I truly appreciated her graciousness in accommodating my family’s every need. Her personal touch and excellent customer service made For a great experience.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Edy Z wrote a review Nov 2022
2 contributions
Excellent service Mirasol was really helpful, I will recommend this place with my family and friends I was planning to surprise my wife for our anniversary and Mirasol help me a lot to make a surprise for my wife and she was really happy thank you Mirasol for all your help. Edy
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Home is where you make it wrote a review Nov 2022
Washington35 contributions5 helpful votes
Traveling can be challenging with flights and meeting changes. This week I had just that occur. Typically moving reservations and changing plans can be challenging- but not with this location. Marisol and Kara were absolutely amazing in helping to accommodate my changes. Not only was their customer service top notch, they made me feel valued and appreciated as a rewards member. Although I didn’t get a chance to make it in to the property this week, I will only consider staying here in the future as the customer service speaks to the level of stay at this location. Not only that, the value for the room can’t be beat in the Napa area. I’m a huge fan of the Hotel Indigo locations and even bigger one of the Napa location and the team on-site.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: The app is a great help for booking/modifying stay. Sign up for rewards- it’s worth it if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chatre T wrote a review Nov 2022
Long Beach, California
We had planned a last minute trip to napa valley for the wine of course and ended up at indigo for the night. The room were amazingly clean and the lobby had plenty of area to hangout and relax after all the wine tasting. The staff were amazing especially Marisol who helped us settled in and prepare for our weekend adventure. 10/10 would stay here again.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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StephanieMcK2012 wrote a review Nov 2022
Norcross, Georgia19 contributions3 helpful votes
+1
While it’s nice to stay downtown Napa where you can walk to local restaurants and tasting rooms, the prices are at least double there so we arrived in Sacramento and wanted to stay at this Hotel Indigo. It was previously a Best Western but fully renovated and refurbished maybe around 5 years ago, not sure. The rooms are very nice, nice floors, nice counter space, super comfortable beds and soft sheets. My friend and I slept all night through, the air conditioning system is also very nice, not too loud like some hotels can be. It’s only a 10 minute drive to downtown Napa and parking is plentiful and free in Napa (side note, this hotel charges a small fee for parking, but most places in Napa do not charge for parking). There is also I really nice Brazilian restaurant close by that we did not visit but got great reviews and it’s also not a far drive to Yountville where there are some Michelin star restaurants. It is pet friendly here and we loved our stay and our room and especially the customer service from Marisol and Diane when we checked in who made sure we got a nice room (I am a platinum member). I also got a lot of great information from Ruth and Laurice about the area and even about our next location San Francisco when I went to get my complimentary morning coffee. The staff at this hotel is very caring! They have a nice restaurant for breakfast but we did not have time to eat there, and they serve beer and wine till 2 am so definitely check out this hotel if you are looking for a gem that does not cost an arm and a leg!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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juve78NJ wrote a review Aug 2022
NJ4 contributions16 helpful votes
I stayed at this property for two nights on Aug 26 – 28. During this time, the toilet stopped working (Ok things happen). I contacted the front desk around 5PM and asked if someone can look while my wife and I were going to be out of the room. Around 9PM, we returned, the towel I left on the toilet tank was still in the same place and the toilet still not functioning. When I walked down to the front desk, because the phone at this property always seems to be offline for guest services. I encountered Cruz at the front desk who informed me that the team looked at the issue, and it is a “major” plumbing issue, and engineering would have to working on it in the morning. I also took a few pics from inside the tank (I am no plumber) but seemed that the chain snapped and a new chain was needed. When I asked about using the bathroom during the evening/morning he rolled his eyes and said, “well you can walk down here to use the one near the front desk”, “there is nothing I can do”, “we have a full house and I am busy”. Never once mentioning sorry for the inconvenience or just being true and stating that he forgot to have someone look at it. For a hotel, that charges over $400+ a night, this is not the way to treat customers. The next morning while checking out, Diana at the front desk(very professional and courteous) asked how my stay was, I mentioned the above; she apologized and stated that she will add it to the maintenance sheet as it was not on it already. This proved my point that Cruz never did his job correctly nor has any customer service ability. Diane also is the upmost professional as she removed the parking from my bill and kept apologizing the entire time.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Pick a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Hotel Indigo Napa Valley, an IHG Hotel
Responded 19 Oct 2022
Hi juve78NJ, I am glad to have been a host to one of our valued guests. Thank you for choosing to stay at our Hotel Indigo hotel brand for this trip and for sharing your thoughts about your stay. I trust that all is well. Our goal has always been to provide our guests with an upbeat and inspiring stay, but I'm sorry to learn about your experience. I have shared your comments with our Hotel Management team. I am sure they will use this as a reference for improvement. I also have sent you a private message to obtain additional details about your stay. I hope you give us the chance to turn things around the next time you stay with us. Kind regards, Glaiza G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$173 - US$304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau hotel napa, the chateau hotel
FORMERLY KNOWN AS
Ivy Hotel Napa/BEST WESTERN PREMIER Ivy Hotel Napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
115
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HOTEL INDIGO NAPA VALLEY, AN IHG HOTEL - Now €162 (Was €̶1̶9̶0̶) - UPDATED 2023 Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Hotel Indigo Napa Valley, an IHG Hotel
Which popular attractions are close to Hotel Indigo Napa Valley, an IHG Hotel?
Nearby attractions include The Grape Escape (6.7 km), Hess Persson Estates (5.9 km), and Oxbow Public Market (5.2 km).
What are some of the property amenities at Hotel Indigo Napa Valley, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Indigo Napa Valley, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Napa Valley, an IHG Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Indigo Napa Valley, an IHG Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Indigo Napa Valley, an IHG Hotel?
Conveniently located restaurants include Cordeiro's Steakhouse, The Model Bakery, and Bistro Don Giovanni.
Are there opportunities to exercise at Hotel Indigo Napa Valley, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Indigo Napa Valley, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Napa Valley, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Hindi.
Are there any historical sites close to Hotel Indigo Napa Valley, an IHG Hotel?
Many travellers enjoy visiting Napa Valley Opera House (5.1 km) and Napa 9/11 Memorial Garden (5.0 km).
Is Hotel Indigo Napa Valley, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.