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Carneros Resort and Spa

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#5 of 30 Hotels in Napa
Certificate of Excellence
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Carneros Resort and Spa
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1,313 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Los Angeles, California
Reviewed 10 August 2015

A very beautiful resort and excellent on everything - friendly, professional, and comfortable. Stay in Carneros Inn makes you feel privileged. You don't even have to leave the resort. It has everything you need.

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Helpful?
Thank Cj L
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear Cj L, I so enjoyed reading your review, thank you for taking the time to write it. I am thrilled you enjoyed many of the amenities the resort has to offer and found the service to be very accommodating. I had the great pleasure of sharing your feedback with my entire time. We look forward to the opportunity to...

Los Altos, California
Reviewed 9 August 2015

Everything was perfection. We got away for 3 nights, parked the car when we arrived, and didn't use it again until we left. (We did hire a limo one day ...) The Concierge set us up with the most amazing high end wine tasting and lunch on day #2, and the spa was top notch. We cannot wait to go...

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Helpful?
Thank 551taniw
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear 551taniw, Thank you for taking the time to write such a wonderful review. I am thrilled that we were able to exceed your expectations. I have shared your positive comments with my entire team. We cannot wait for you to return as well. Sincerely, Philip Kendall, VP of Resort Operations

Minneapolis, Minnesota
Reviewed 5 August 2015

This is our 4th time at the Carneros Inn.....Fabulous! The quote from others we spoke to at the pool was "We don't even know how to describe this place to our friends!" Absolutely true. We were celebrating our 20th wedding anniversary and what a great place to do that. We were upgraded to a 2 bedroom cottage with kitchen outdoor...

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Helpful?
Thank jimstooth
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear jimstooth, I am honored that you chose to celebrate your anniversary with us, and I’m thrilled to learn it was a memorable one. We think you were able to capture your experience perfectly. Thank you for taking the time to share your visit. We know you have many options when traveling to Napa Valley, and we thank you for...

Danville, California
Reviewed 5 August 2015

At $700/night I expected the best. The grounds were great but the cottage just average. Barking dogs, construction and highway noises, room too small, TV placement odd, shower was confusing, mosquitoes at night with no screens.

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2Thank 687jandk
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear 687jandk, Thank you for taking the time to share your experience as your feedback is very important to us. We do offer cottages, suites and homes that vary in size from 400 sq ft to 2400 sq ft. You can see all the accommodation options on our website or one of our reservation agents would be happy to walk...

Longview, Texas
Reviewed 5 August 2015

I loved the set up and the view. It was amazing. Great location from San Francisco airport. Very accommodating. The outdoor tub, shower, and fire pit were my favorite! I highly recommend the property if you have time to stay and enjoy the facilities. The bikes were fun too!

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1Thank Andy M
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear Andy, Thank you for taking the time to write such a wonderful review. I am thrilled to learn you enjoyed so many aspects of the property. The outdoor tub is one of our favorite ways to spend an evening in Napa. We greatly appreciate your recommendation and very much look forward to seeing you biking around property again soon....

Katy, Texas
Reviewed 5 August 2015

My wife and I had a great stay at the Carneros Inn. Great location... close to all of the wineries and yet away from the crowds. Surrounded by countryside and vineyards it's very relaxing. Great onsite restaurants. This has all of the amenities a luxury hotel needs.

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Helpful?
Thank Gordon B
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear Gordon, I very much enjoyed reading your review. I am thrilled to learn we were able to exceed your expectations and provide you with such a memorable experience. Our goal is to provide our guests with a relaxing and comfortable experience and I'm pleased we were able to create this for you. Thank you very much for taking the...

Toron
Reviewed 4 August 2015

I never made it to this hotel, and never will be going, as a result of their spectacularly horrible customer service. Here's what happened: I booked a stay about 5 months in advance. The hotel has a policy of charging 100% of the total amount UPFRONT. I travel 2-3x per month, all over the world. I have never seen this...

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Helpful?
1Thank Toronto692
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear Toronto692, I understand your frustration regarding your refund from your cancelled visit. We did provide a full refund of your stay at the time of cancellation. The discrepancy you are referring to is one with Visa in their exchange rates, which you recognized in your email to me. Your cancellation came 10-days after booking through a third party and...

Oakland, CA
Reviewed 2 August 2015

There are a number of top notch wine country resorts with pools and first class lodging, but none with a hilltop pool view that you can enjoy while being served by great poolside service. This is for me what made our stay thoroughly enjoyable. I would also highly recommend eating at the Boon Fly Cafe which is right outside the...

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Helpful?
Thank Beckett
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear Beckett, Thank you for sharing such a wonderful review. The view at Hilltop is definitely one-of-kind. Were you able to enjoy the donuts on your recent visit to Boon Fly Cafe? They are certainly a house favorite. We agree you have many options when traveling to Napa Valley, and we thank you for your continued loyalty. Sincerely, Philip Kendall,...

Quincy, Massachusetts
Reviewed 1 August 2015

This vacation to Carneros Inn was just perfect. My mother and I were beyond pampered. The grounds were beautiful, the rooms were always clean, food and pool were amazing, and the spa was unforgettable.

Review collected in partnership with this hotel
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Helpful?
Thank 603jennas
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear 602jennas, I am so pleased to learn you and your mother had a lovely time together. I am thrilled you enjoyed so many amenities of the resort. I have shared your glowing feedback with my team. It is my hope that we will be other to welcome you both back in the near future. Sincerely, Philip Kendall, VP of...

Reno, Nevada
Reviewed 28 July 2015

I highly recommend The Carneros Inn if you're looking to relax. It's so peaceful, lovely and friendly, and the staff is very accommodating. It's a splurge, but totally worth it. You'll never want to leave!

Review collected in partnership with this hotel
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Helpful?
Thank Laura B
MrPhilipKendall, VP of Resort Operations at Carneros Resort and Spa, responded to this review

Dear Laura B, Thank you for your lovely recommendation. I am thrilled to learn you had such a memorable stay. We appreciate you taking the time to share your experience and hope to welcome you back very soon. Sincerely, Philip Kendall, VP of Resort Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Farm at Carneros
Farm at Carneros
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In the midst of the beautiful Carneros winegrowing region is Carneros Resort and Spa, a luxurious Napa Valley retreat designed to make absolutely everything feel better. Carneros Resort and Spa was created to provide an intimate atmosphere of Napa Valley hospitality reminiscent of its unique surroundings. Nestled among 28 acres of seemingly endless rows of grape vines, bucolic Napa farmland and scenic apple orchards, Carneros Resort and Spa's design was based on cues from the local countryside - including barns, silos and ranchers' cottages - combined with stylish resort accommodations and modern interiors to capture the region's distinct charm as well as the needs of our sophisticated guests. ... more   less 

Additional Information about Carneros Resort and Spa

Address: 4048 Sonoma Hwy., Napa, CA 94559-9745 (Formerly The Carneros Inn)
Region: United States > California > Napa Valley > Napa
Price Range: €628 - €1,385 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Carneros Resort and Spa 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
The Carneros Hotel Napa
Carneros Hotel Napa
Carneros Inn
Carneros Resort And Spa Napa, Napa Valley, CA
Hotel Style:
#2 Business Hotel in Napa
#2 Family Hotel in Napa
#3 Romantic Hotel in Napa
#3 Luxury Hotel in Napa
#3 Spa Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from Carneros Resort and Spa staff and other travellers.
6 questions
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new york
over a year ago

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Questions? Get answers from Carneros Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A cottage close to the "top of the hill" is away from noise coming from the main road outside the resort.”
 of 5 bubbles Chartfreak, 24 Mar 2017 | Read review
“ask what you are backing up to”
 of 5 bubbles A9446FUannb, 6 Mar 2017 | Read review
“Harvest room with firepit and outdoor tub”
 of 5 bubbles Doghappy23, 17 Jan 2017 | Read review
“Ask for cottage up on the hill away from the road”
 of 5 bubbles kyleg51, 11 Jan 2017 | Read review
“Check to make sure everything in your room is working!”
 of 5 bubbles Kristine000, 6 Jan 2017 | Read review
5 of 5