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It's not an extravagant Marriott or Sheraton or Hilton brand, but IMHO it's a good option for a budget hotel in the area if you need to stay on the cheap (I had to stay below Government per diem rate when most other hotels here...More
Thank Rich B
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded 2 weeks ago
Dear Rich, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we truly value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More
This was so convenient being right off Hwy. 101 and so close to the El Camino Real. It was amazingly quiet and secluded for its location. Friendly staff, clean and comfortable room, good breakfast and fast wifi. We would stay again.More
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded 6 June 2017
We are so happy to hear about your impression of our hotel. It is wonderful to hear that our staff made your stay so positive, and that you enjoyed our excellent location and our proximity to Highway 101. Thank you so much for your review,...More
I stayed at the County Inn during my visit to Palo Alto.
The location is close to 101 that makes it easy to commute either south or north to San Francisco.
The check in service was definitely below average; there was absolutely nothing going on...More
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded 18 October 2017
We are known for our wonderful staff and the fantastic service that we provide, so we are very disappointed to hear of your experience at check-in. We apologize sincerely for the delay that was caused to you, but we are happy to note that your...More
If you are looking for a 4 star hotel, move on. That said, this is a older hotel that has gone thru updates and appears very well maintained, and is very well cleaned. This is a very reasonably priced and a very good value for...More
Thank Sean K
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded 16 October 2017
Hi Sean, We are very pleased to hear that you appreciated the terrific value that we provide, as well as the cleanliness of our property. It's great to hear that you intend to stay with us again, we can't wait to welcome you back! Best...More
Rooms are decent, like the hardwood floors(simulated hardwood floors?) The safe in our room did not work. Not much around the area except for a little Mexican market down the street. The nighttime front desk worker friendly, But the daytime young lady at the desk,...More
Thank Tom K
Response from GuestXperienceTeam, Guest Relations Manager at County InnResponded 3 October 2017
Hi Tom, Thank you for taking the time to review your stay at our hotel, it is good to hear that you had a reasonable stay. We are sorry that our pool was a disappointment to you, but we hope to remain your hotel of...More