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Residence Inn Palo Alto Mountain View

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Residence Inn Palo Alto Mountain View
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138 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Start your review of Residence Inn Palo Alto Mountain View
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Reviewed 1 week ago

We stayed here on a Friday till Monday. Cannot beat the rate. Excellent location. Very quiet, room very clean, breakfast has a lot of variety, staff very friendly. Bed very comfortable. Full kitchen. Woułd definitely stay here again when we return to the area.

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Thank Karen D
Canada
Reviewed 3 weeks ago

We always like this place. Good location at a reasonable price compared with other hotels in the same area. Staff are polite and friendly, especially Megan. Breakfast is good; the usual Residence Inn food and snack time serves good food and drinks. We checked in at 3 pm and the the floor had not been vacuumed. The carpet was quite...

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Thank Oreman
Reviewed 3 weeks ago via mobile

I travel about 10 times a year to Mountain View and this is now my preference for hotel stay. Even on the one night trips, when I feel guilty getting a room with a kitchen, this is why Super friendly staff (always smiling and helpful) Room is always ready when promised Room is always clean Location is good , some...

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Thank Michael S
Seattle, Washington
Reviewed 28 December 2016

Thumbs up..! good hotel right on W El Camino real. Nice suites and location. Great restaurants and shopping areas nearby. Access to 85 and 280 are easy... Would recommend this to friends. This is one of the hotels which will lend you more bang for your bucks!

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Thank Vinay V
Bengaluru, India
Reviewed 17 December 2016

I would recommend this hotel as an average business stay. Rooms are good in size and were clean, smelled good. Kitchen had all the basic utensils what one may need. The best part about this hotel is its location. It is right on the main road with close proximity to several shops and eateries. The hotel is good to stay...

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Helpful?
Thank ArihantJ
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Residence Inn, we promise to do whatever it takes to ensure you are satisfied. Thank you, Courtney Thomas Task Force Front Office...

Boulder, Colorado
Reviewed 11 December 2016

We stayed for one night and here's how it went: Got a room that smelled like lighter fluid so asked for another room and we got moved. A room by the stairs that had a dirty bathroom -- hair in the tub, shower curtain liner that was so dirty, no shampoo and smelled like someone smoked in there. The rooms...

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Thank usha18
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number...

Reviewed 9 December 2016

We stayed here while visiting family nearby. Aside from the location, we wanted a place that was clean, quiet, and comfortable. The room was clean, and having the kitchen area proved helpful. Unfortunately, despite asking twice for a quiet room, ours was not quiet. Situated in one of the older two-story buildings near the lobby, our ground floor mini-suite was...

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Helpful?
Thank wego2places
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Thank you for taking the time to complete a survey about your recent stay. I am very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. I will be sure to share...

Chico, California
Reviewed 7 December 2016

My partner and I stayed here recently for one night in order to visit relatives. It was a Saturday night and we paid a very low rate of $93 (AAA) + tax. There is no fee for parking. This is the heart of the technology corridor but while the room could easily get $300 or more for weeknights, business travel...

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1Thank RoomForRent1
MtnView_ResidenceInn, Front Office Manager at Residence Inn Palo Alto Mountain View, responded to this review

Dear Valued Guest- Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Residence Inn, we are your home away from home. Sincerely, Courtney Thomas

Seattle, Washington
Reviewed 1 December 2016

We've stayed in this hotel a few times over the years--it offers a convenient, safe location at a reasonable price (for the area, which is exorbitant). On our most recent stay, however, we felt that there were a lot more negatives, despite the location and price. Here's a list of the pros and cons: Pros: - Good, convenient, safe location...

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Thank CaliforniaPlanner
Reviewed 8 November 2016 via mobile

Make sure you book a month in advance to get a good rate. Prices could go above $500 per night if you do not book in advance. They have a light snack in the evenings Monday through Wednesday and they provide breakfast for free. Breakfast includes eggs and bacon and a variety of pastries.

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Thank Chris T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Palo Alto Mountain View

Address: 1854 El Camino Real West, Mountain View, CA 94040
Region: United States > California > Mountain View
Price Range: €143 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Mountain View 3*
Number of rooms: 112
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Also Known As:
Residence Inn Palo Alto Mountain View Hotel Mountain View
Mountain View Residence Inn
Residence Inn Mountain View
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palo Alto Mountain View staff and other travellers.
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Questions? Get answers from Residence Inn Palo Alto Mountain View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell them you only want to stay at the new building.”
 of 5 bubbles Oreman, 6 Feb 2017 | Read review
“If traveling with kids and families, avoid buildings 2 & 4. You will have to walk a little longer when compared to other buildings.”
 of 5 bubbles 113vinayv, 28 Dec 2016 | Read review
“Business traveler - ask for rooms at the beginning of the property”
 of 5 bubbles ArihantJ, 17 Dec 2016 | Read review
“Just go somewhere else.”
 of 5 bubbles usha18, 11 Dec 2016 | Read review
“Ask for a room in the new building.”
 of 5 bubbles RoomForRent1, 7 Dec 2016 | Read review
5 of 5