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Extended Stay America - San Jose - Mountain View

Overview
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190 E El Camino Real, Mountain View, CA 94040-2722 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
133
Price range
US$110 - US$276 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Mountain View
Location
United States > California > Mountain View
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Reviews & more
116Reviews
57Photos
2Q+A
26Room tips
Traveller rating
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Show reviews that mention
The property is located close to a shopping center and there is a walking underpass to the shopping center. The rooms are reasonable good and they provided cooking sets. Like any other extended stay they don't have daily cleaning.
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Response from 00esa, Manager at Extended Stay America - San Jose - Mountain View
Responded yesterday
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
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The location is really great.. and the guy at the front desk is great.. and that's about all that is good about this hotel.. the rooms are clean but decorated in the 70s.. noise level is quite high as well.. internet is erratic.. you need to get everything from the front desk in
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Response from 00esa, Manager at Extended Stay America - San Jose - Mountain View
Responded 4 Nov 2018
Thank you for reviewing your stay with us! We are pleased you liked our service and our convenient location, but we apologize that you were disturbed by the noise. Your comments remind us there is always a need for improvement and your feedback will be reviewed with our engineering team. We hope you will come back and see us the next time you are in the area. Sincerely, Hotel Management
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While having some work done at my house I had to spend a night away from home.
Picked this place and it was $250...
Guy next room coughed all night and the walls are paper thin.
No amenities to speak of, wifi did work OK.
Keep looking....
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Response from 00esa, Manager at Extended Stay America - San Jose - Mountain View
Responded 24 Sep 2018
Thank you for staying with us and taking the time to evaluate our hotel. Our goal is to provide a comfortable stay with your room being a quiet place to relax and sleep. We are very sorry this was disrupted by noise from other guests. We hope you will give us another opportunity to show you our excellent hospitality should your travels bring you this way again! Sincerely, Hotel Management
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Well, due to a short notice trip. This is the only hotel I found. It is too basic; no clean up every day; basic cable and poor internet speed. Old kitchen; fridge; etc. The guys at the front desk really try to have good customer service.

The complimentary breakfast too basic.
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Response from 00esa, Manager at Extended Stay America - San Jose - Mountain View
Responded 14 Sep 2018
Edwin, thank you for reviewing your stay. We apologize for not meeting some of your expectations and for the inconvenience you had due to it. Please know our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, but we are happy to offer this service to you at a minimal fee. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will consider giving us a second chance the next time you are in Mountain View. Sincerely, Hotel Management
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Stayed there for 70 day recently.
+ Friendly staff and clean rooms,
- Slow WiFi, Noisy as its close to highway, once a week housekeeping.
Overall its a basic motel for short stay but can be bit boring due to lack of things to do around it
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Response from 00esa, Manager at Extended Stay America - San Jose - Mountain View
Responded 29 Aug 2018
Sanjay, thank you for being our guest. We are pleased to know you were impressed with our associates and that you enjoyed your well-appointed accommodation. However, we are sorry for the issues you encountered during your stay. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, your feedback will be shared with the appropriate team so that we can better serve our future guests experience. Thanks again, and we hope to see you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
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Aren't the little ants cute?
good sized bedsit room
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Do you have a shuttle service to nearby places within 5 miles radius?
Why is it that a picture of a toilet is first picture you see of the hotels room? Why is the couch pulled out showing a beer can behind it? Did a customer post these pictures?
"Ask for room away from the higway"
"Stay somewhere else. If you need to stay here, stay away from the highway side of the property."
"any room at any floor is good"
"Ask for two three options before finalizing the room as every room have some difference with other one."
"Best tip I can give for room selection is pick somewhere else"
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