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See all 9 hotels in Moreno Valley

Best Western Moreno Hotel & Suites

409 reviews
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Traveller (101)
Room & Suite (52)
Pool & Beach (6)
Overview
  • Excellent47%
  • Very good25%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“front desk”(52 reviews)
“freeway access”(4 reviews)
“a great stay”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Moreno Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)Write a Review
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Traveller rating
181
98
58
29
30
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LanguageEnglish
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181
98
58
29
30
Show reviews that mention
All reviewsfront deskfreeway accessa great staychecking ineasy accessbreakfast roomfridge and microwaveclean roomsthird floordefinitely stay here againvery nice hotelcomplimentary breakfastbwdryercable
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51 - 55 of 396 reviews
Reviewed 24 February 2017

Rooms are very clean ,house keeping does great job, quiet, outside is clean , they even mop the floors outside , great parking , beds are comfy , front desk are very helpful and nice , anything you need they will help you with with...More

Review collected in partnership with Best Western
Thank melissabR6255VW
Reviewed 19 February 2017 via mobile

This hotel sucks it is the worst best western we have ever stayed in (and we have stayed in many BW hotels) the wi fi didn't work the bed sheets were threadbare there was blood on bathroom door phones in hotel only go to managers...More

Thank Thomas M
Response from bestwestmorenovalley, General Manager at Best Western Moreno Hotel & SuitesResponded 22 February 2017

Dear Thomas M, Thank you for taking the time to write a candid review about your recent stay. We regret to hear that your stay was not satisfactory. We appreciate the feedback to better improve our services. We are currently working on improving on our...More

Reviewed 13 February 2017

I called the hotel the morning of arriving to see if I was able to upgrade due to my status with Best Western Hotel and they told me that they were sold out, which was fine. Issue One: Me and my business partner checked into...More

Review collected in partnership with Best Western
Thank John W
Response from bestwestmorenovalley, General Manager at Best Western Moreno Hotel & SuitesResponded 17 February 2017

Dear John W, Thank you for taking the time to write such a candid review of your recent stay with us. We do apologize for the unfortunate mishap that happened during your stay with the room that you were in. We tried our best to...More

Reviewed 10 February 2017

Poor quality pillows. I dislike non-fitted sheets. Very poor WiFi. In the evenings in particular had to go outside my roo to get a connection. Staff not particularly service oriented. Just doing job..More

Review collected in partnership with Best Western
Thank Saskatchewan
Response from bestwestmorenovalley, General Manager at Best Western Moreno Hotel & SuitesResponded 11 February 2017

Dear Saskatchewan, Thank you for taking the time to write a candid review about your recent stay with us. We're sorry to hear you were not satisfied with your stay with us. We are currently trying to improve our WIFI. We will take your feedback...More

Reviewed 17 January 2017 via mobile

This hotel is easy access and for our stay very comfortable. Our room was very clean and comfortable. It was spacious and there were plenty of pillows on our king bed that were just perfect. Fridge and microwave and a nice sized TV. I don't...More

1  Thank linna62
Response from bestwestmorenovalley, General Manager at Best Western Moreno Hotel & SuitesResponded 21 February 2017

Dear Linna62, Thank you so much for your review. I am please to hear that you felt comfortable at our hotel and that it was up to standards. We're glad to hear that Alex, was such a good help to be able to resolve any...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$98 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$98 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (101)
Room & Suite (52)
Pool & Beach (6)
Hotel & Grounds (35)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
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jamie f
22 September 2015|
AnswerShow all 3 answers
Response from Yolanda F | Reviewed this property |
I will ask the next time I go down for breakfast.
0
Votes
Room Tips
"Recommended by family that we asked for an upper floor and away from the freeway......was nice and quiet!"
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"My Tip, Keep looking for another choice in the area"
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"Get a room with new AC and away from the pool"
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"There are elevators but if steps are an issue be aware that corridors have two or three steps in places."
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