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Portola Hotel & Spa at Monterey Bay

2 Portola Plaza, Monterey, CA 93940-2419
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Old Fisherman's Wharf
    0.3 km
  • 4 star hotel
  • Pool
Reviewed 2 days ago
Perfect! Loacation, friendly staff, quiet, excellent breakfast
Monetery was our favourite place on the Californian coast, and... more
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2,285 Reviews from our TripAdvisor Community

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Showing 2,196: English reviews
McKinleyville, California
Reviewed 2 days ago NEW

The rooms were nice and clean. I stated nickel and dime the customer - bottled water is sitting on the desk and if one is not careful, and doesn't notice the small sign and opens the water, there will be a $4.00 fee on the bill. For water!!! Parking - either Valet or park yourself - either way there is...

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Thank rodjk37
Cottonwood, California
Reviewed 2 days ago NEW

I went to the hotel for a seminar. The hotel was undergoing renovations; the parking garage was difficult to find due to detours. The lobby was underwhelming. I was not given directions to my room and wandered around for some time; was not offered bag service. Upon entering my room, the desk chair and trash can were on top of...

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Thank CurtisandLauraW
Reviewed 2 days ago NEW

Monetery was our favourite place on the Californian coast, and the hotel Portola was perfect for us. Clean, friendly staff and perfect situated. Bad wifi in the rooms, but we had a room far away from reception, so that may have been the reason. Also the hotel was under rehabilitation as we stayed there

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Thank Linda H
Reviewed 2 weeks ago

Pretty hotel! Check in was a breeze, even got a cookie! Staff were awesome. Beautiful views, centrally located. Knew about the construction but it didn't bother us, in fact we barely heard it! Wished we stayed longer! Highly recommended, will stay again!

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Helpful?
Thank Kerry R
PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi Kerry R, Thank you for taking the time to write a review on TripAdvisor. We were delighted to hear that your check-in was a breeze and the homemade chocolate chip cookies are a nice treat. The Hotel is very close to the walking path and offers beautiful views. Thank you again for taking the time to write a review....

Texas
Reviewed 2 weeks ago via mobile

Unfortunately this hotel is undergoing renovations, but I'm sure it will be lovely when it is completed. It does detract from your stay; however, our rooms, the rates, and the breakfasts more than made up for it, hence the high rating we gave. We had 2 main bedrooms with a connecting room, which was huge. This combination of three rooms...

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Thank Jason_and_Tania
Dearborn, Michigan
Reviewed 2 weeks ago

We have been staying at the Portola Hotel&Spa for the last 10+ years for both pleasure and business. My experience have been extremely positive. One member of the banquet staff who has been very helpful and friendly is Mr. Sunjeev Pahalad, whom I first met many years ago. The Portola Hotel spectacular location was the reason we chose it many...

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Thank alhadi1
Oakland, California
Reviewed 2 weeks ago

We are currently staying at the Portola Hotel while we play in a bridge tournament nearby. We were able to get a great rate through Travelzoo because the hotel is undergoing renovation. The renovation hasn't bothered us at all, although there is some noise. The signage is great, the staff are helpful and friendly and the parking valets are fabulous....

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Thank Amy B
Fresno, California
Reviewed 2 weeks ago

we have been there many times and were a little concerned about the news of the construction remodeling. It really was not a problem at all ! the staff was very courteous and accomodating and we had a wonderful harbor on the top floor. The only minus I could say was the breakfast buffet was not a good deal 19.95...

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Thank kellyandjudy
Reviewed 3 weeks ago

My fiancé and I stayed at the Portola for 3 days between Christmas and new year. Our hotel room was right next to a construction site. We were kindly upgraded to a different part of the hotel only to have one of the days without hot water. I think the use of the word spa is possibly an exaggeration. The...

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Helpful?
Thank Garry S
PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi Garry S, Thank you for taking the time to share your recent experience at the Portola Hotel & Spa on TripAdvisor. We are constantly striving as a team to improve upon every experience. We would like to further discuss your stay with us at your earliest convenience as we take all guest feedback very seriously. Please contact Director of...

Sonoma, California
Reviewed 3 weeks ago

We have been here numerous times over the past few years and it continues to be great! The hotel is centrally located and is close to many great restaurants, shops and a mile away from the famous Cannery Row. It is a stone's throw away from Fisherman's Wharf. The rooms are decent size and the beds are quite comfortable. We...

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Helpful?
Thank Mario A
PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi Mario A, Thank you for continuing to choose the Portola Hotel & Spa when visiting Monterey. We appreciate your business and your kind words you shared on TripAdvisor. It is nice that the hotel is within close proximity to a lot of local attractions and we are glad to hear you were able to take advantage of that during...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Region: United States > California > Monterey County > Monterey
Price Range: €159 - €370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Reservation Options:
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#4 Spa Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Portola Hotel & Spa at Monterey Bay staff and other travellers.
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Questions? Get answers from Portola Hotel & Spa at Monterey Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location in Downtown Monterey, walking distance to Fisherman's Wharf and walking path to Cannery Row and Pacific Grove.”
 of 5 bubbles alhadi1, 5 Jan 2017 | Read review
“High floors are best.”
 of 5 bubbles 945AmyB, 5 Jan 2017 | Read review
“Ask for a sea view away from the construction”
 of 5 bubbles garrys462, 3 Jan 2017 | Read review
“Ask for rooms with a view of Monterey Bay!”
 of 5 bubbles R3222DRmarioa, 30 Dec 2016 | Read review
“As for a water view.”
 of 5 bubbles lmrayski, 23 Dec 2016 | Read review
5 of 5