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Red Roof Inn & Suites Monterey

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427 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Reviewed 20 December 2016 via mobile

Stayed here this weekend. Check in/out was quick and easy! (Always a plus when you're traveling with kids!) Very friendly staff, Rebecca was able to answer all my questions. Deff will stay here again!

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Helpful?
Thank Cami B
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Cami, Thanks so much for the wonderful comments! We're so glad you enjoyed your stay at the Red Roof Inn and Suites and thank you for the terrific comments you left about our property and service... Rebecca is our new addition to our staff and I am glad to see she is providing great service. We look forward to...

Reviewed 12 December 2016 via mobile

Ive been staying at the red roof inn every week for the past couple of months due to work and the experience has been nothing short of amazing. The rooms are spacious and clean with a microwave, fridge, and desk. When I check in on Monday the manager Mary whos such a sweetheart is always there to greet me with...

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Helpful?
Thank Shayne L
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Shayne, Your review is truly appreciated, and your comments were a joy to read. Thank you so much for the feedback and the terrific comments you left about our property and service. The entire Guest Service team takes pride in what we do and we are glad you felt it! We are also glad you are enjoying the complementary...

Reviewed 28 October 2016 via mobile

The shower is IN the room it doesn't make sense to be... The lights are on a timer and turn off every half hour even though I'm IN the room.... The wifi is garbage I can't get anything done. I've told myself not to write reviews till after check out but I'm annoyed cause I decided to stay in and...

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Helpful?
Thank Touguizi
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Touguizi, Thank you for your review and for bringing these items to our attention. We are truly disappointed that we fell short during your stay and would like to apologize for failing to provide you with a more comforting stay during your recent visit. Just to let you know the items you mention have been corrected. We value all...

Seaside, California
Reviewed 14 October 2016

The chain advertises pet friendly as well as pets can stay for free. I have stayed at other Red Roof Inns without issue. We were moving to the Seaside, CA area and made the reservation ahead of time. I even called in to central reservations telling them I had two cats due to the move and they said it would...

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Helpful?
1Thank Zack A
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Zack, Allow me to take a moment and thank you for weighing in on your experience here at the Red Roof Inn. Needless to say, the issues you brought up were completely unacceptable for any hotel, and it’s especially not acceptable for guests of the Red Roof Inn. I have to say that this was one of the most...

Wigan, United Kingdom
Reviewed 30 September 2016

Basic motel style accommodation. Breakfast poor, only 8 chairs so most people took food back to their rooms. Had a leak in the bathroom which wet the carpet. Housekeeping staff helpful. Thought we were closer to Monterey than we actually were.

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Helpful?
Thank JGandIG
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear JGandIG, Thank you for your recent stay at the Red Roof Inn. And thank you for taking the time to leave us some feedback about your experience. We apologize for the inconveniences you encounter during your stay. We are exited to let you know of the renovation starting this month and expanding the breakfast area is one of the...

Reviewed 20 September 2016 via mobile

My family and I stayed here for my daughter's 3rd birthday. We were very glad we did as the place is affordable, clean and ran by a polite and pleasant staff. Bonuses include the burger stand in the parking lot, grocery store down the street and is just a quick drive to the wharf, cannery row and aquarium. We will...

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Helpful?
Thank Derek S
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Derek, I wanted to offer a sincere word of thanks for leaving the review that you did. We are all delighted that we had the opportunity to welcome you as our guest to the Red Roof Inn for your daughter's special occasion. We are very appreciative of your feedback while we were thrilled that found our location to be...

Las Vegas, Nevada
Reviewed 23 August 2016

Although the rooms were definitely on the pricey side, it was all that was available at the time we booked it since we needed a place to stay for the night. The rooms are on the small side as there was hardly any room to put stuff like our luggage. The bathroom was functional (no leaky faucets, burned out lights,...

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Helpful?
Thank Rum711
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Guest, Thanks for the wonderful feedback regarding your stay. I appreciate each and every comment left about our Hotel and I thank you for taking the time to leave us your commentary. Please know that we take our guest comfort and experience very seriously and can assure you that we have certainly reviewed your comments with our management team...

Temecula, California, United States
Reviewed 15 August 2016

Stayed here 2 nights during a family trip down the coast. Its Monterey so you pay a lot for a hotel. I paid around 200 for a Friday night which I hate to do but in Monterey that's a deal. I think it was around 150 for Thursday. The location has a few different buildings. Our room was large and...

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Helpful?
Thank Jeff D
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Jeff, We are very appreciative of your feedback while we were thrilled that found our location to be ideal during your Monterey travels, we are glad you enjoyed your drinks and was able to do this an keep your self save. We would like to let you know of the near renovation this November and we are taking your...

Reviewed 10 August 2016

Room smelled really bad. There was a black hair on the sheets. Window screen was laying on the roof outside the window, and the weather stripping was just hanging from the window. Some kind of splatter on the bathroom wall. This room had no closet, no ironing board (but it had an iron?) We expressed our concerns to the front...

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Helpful?
Thank Jodi A
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Jodi, We are truly concerned by your review as this is certainly contrary to our long standing commitment to our guests. Please know that we take our guests experience very seriously and are continually committed to providing superior accommodations and hospitality.Thank you for bringing these items to our attention. We are truly disappointed that we fell short during your...

Toledo, Ohio
Reviewed 1 August 2016 via mobile

Clean and quiet with a comfy bed. A couple of miles from Cannery Row and all the tourist activity, which was reflected in the lower price. No pool, just very helpful and friendly front desk staff. She helped me get discount tickets for the Monterey Bay Aquarium. Large, clean room. King-size bed. No carpet, so I could see that the...

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Helpful?
Thank Margo A
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Margo, I wanted to offer a sincere word of thanks for leaving the review that you did. Myself and our entire front desk team believe that the level of service and accommodation given must not only meet the needs of our guests, but far exceed their expectations so that we can provide that WOW factor that has guests returning...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof Inn & Suites Monterey is non-smoking and conveniently located near Highway 1, 68 and 218 near the juncture of Monterey, Seaside and Del Rey Oaks. Less than 5 miles away from Monterey Fairgrounds and the beach, it's easy for our guest to enjoy major events and the California sun. Drive a little further and you can visit the famous Fisherman's Warf as well as Cannery Row; where you can enjoy shopping, fine dining, entertainment and the Monterey Bay Aquarium. For the adventurous type, only 15 minutes away, you can visit Pebble Beach and the renowned 17-Mile Drive. Enjoy gourmet restaurants, shopping and multiple golf courses along the ocean. you can also visit numerous missions and historic monuments around the area. Red Roof Inn & Suites Monterey is ideal during major seasonal events such as; the Monterey Jazz Festival, Monterey Auto Week, the Big Sur International marathon, and Mazda Raceway Laguna Seca. our location is convenient for all events, and we offer great deals on advance bookings along with ample parking for a variety of vehicle sizes. Red Roof Inn & Suites Monterey is non-smoking and has 55 newly renovated rooms ranging from standard accommodations to suites. All rooms feature free WiFi, a 32" LED TV, a microwave, refrigerator, In-Room Coffee, a hair dryer, and an iron & ironing board. Enjoy quality time with the family in one of our 2 Family Suites offering 2 king sized beds, a jetted spa tub, a living area with a fireplace and two 32" LED TV's. We also offer a seasonal continental breakfast, primarily during the summer months. Experience our complimentary coffee-house style coffee and tea in the Lobby. We also offer an on-site snack machine, soda machine and ice machine and feature a cafe shop conveniently located on our lot. The Red Roof Inn & Suites Monterey has ample parking able to accommodate any size vehicle. We also have an on-site RV Park which includes hook-ups ranging from electric 120v line, water, cable and septic station for all RV guests. We can accommodate RV sizes ranging anywhere from10'-60'. One family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Monterey

Address: 2227 Fremont St, Monterey, CA 93940-5404 (Formerly America's Best Value Inn & Suites - Cypress Tree Inn)
Region: United States > California > Monterey County > Monterey
Price Range: €55 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Monterey 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
America`s Best Value Inn And Suites - Cypress Tree Inn
America`s Best Value Inn & Suites - Cypress Tree Hotel Monterey
Hotel Style:
#3 Business Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Monterey staff and other travellers.
3 questions
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over a year ago
high springs fl
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Monterey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The King Room was very nice...”
 of 5 bubbles dandG3223DW, 11 Mar 2017 | Read review
“Just ask for Mary she is the best”
 of 5 bubbles , 31 Dec 2016 | Read review
“Make sure you specify that you do NOT want 226 or 227. Very scary.”
 of 5 bubbles 86jodia, 9 Aug 2016 | Read review
“stay downstairs”
  • the
  • one of the electrical sockets that you plug stuff in and watch fall out. Room 210
  • bathroom door
 of 5 bubbles X9426BUdavidp, 25 Apr 2016 | Read review
“Only if you want to party all night, maybe the non-animal rooms are better?”
 of 5 bubbles lovetoseethesights, 11 Apr 2016 | Read review
5 of 5