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Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
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997 Reviews from our TripAdvisor Community

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Showing 975: English reviews
Tokyo
Reviewed 27 March 2016

I had to take a taxi to the airport on the day of departure as this hotel provides free shuttle bus only from 07:00am!!! also,nothing around this area such as restaurants…etc,and room was old , could hear sound and conversation from other customers.....

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1Thank Kanochka
Reviewed 26 March 2016

I typically stay here when on a business trip to the San Jose area. It is located near many of the high tech businesses. The staff are efficient and courteous. Brandon's is located on the premises, which I have typically use for breakfast. Their breakfast buffet is not not something to rave about but they do have a chef who...

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Thank thesurfa
Charlottesville
Reviewed 26 March 2016

They kept the rooms clean etc. My only concern was the age of the furniture and rooms. Evidently they are renovating soon, so that should resolve it. The staff was excellent. I would definitely stay there again.

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Thank E8344YIchrism
Tempe, Arizona
Reviewed 25 March 2016

I stayed for a week on business travel. Each staff member was so pleasant and helpful. The staff in Brandon's made it a pleasure to have breakfast there every morning. I was greeted with smiles and left with hugs from the staff I will truly miss them all. Each shuttle driver was pleasant and accommodating.

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Thank Lisa C
Rancho Cucamonga
Reviewed 24 March 2016

I stay at the Beverly Heritage each time I travel up to the San Jose area (monthly). Great staff, reasonable room rates, friendly drivers with the free shuttle, and a nice happy hour at Brandon's. Highly recommend this hotel!

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Thank 995kristinl
Carlsbad
Reviewed 24 March 2016

Your staff is great, but this hotel is very old and run down. I will not stay here unless other newer properties are sold out. I'm surprised this property was not renovated years ago. My ceiling had obvious issues and the repair was clearly visible, plus my bed would periodically shake (not sure why)

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Thank L9370VMmatthewd
Chandler
Reviewed 22 March 2016

I stayed here while on business travel. Very good location and although the hotel is outdated and older the staff was great and overall grounds are charming. The food from Brandon's the onsite restaurant was AMAZING! I ordered room service and it was super quick and delicious and the server that brought up my meal had wonderful customer service skills!

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Thank 532mariaal
Nevada City
Reviewed 22 March 2016

Make sure you have a credit card because they will not give you any keys until they can secure $50 for "incidentals" on a credit card. I arrived after a 4 hour drive with my daughter and then it took another hour to check in because of this policy. I offered $100 for them to hold but no...not acceptable. The...

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Thank 722peach
Jefferson
Reviewed 22 March 2016

The smell in the lobby was very unpleasant. That really turned me off to the hotel. We came in and out a few times and it really hit me each time. Room was big but out dated. No small fridge to keep cold water in.

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Thank marytH4451AO
Tuolumne
Reviewed 21 March 2016

I took a last minute trip to the San Jose area and wasn't sure where to stay. I was glad I chose The Beverly Heritage Hotel. They were friendly and clean and I was very comfortable staying alone. Checking in was a breeze and the staff was very helpful. I forgot my toiletries, but they had them on hand. I...

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Thank 761serenitym
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

We love to delight our first time guests here in the Silicon Valley! Thank you for sharing your experience and we look forward to your next visit. "Don't forget the Toothpaste!"

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 

Additional Information about Sonesta Silicon Valley San Jose

Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Region: United States > California > Milpitas
Price Range: €119 - €316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas
Hotel Style:
#6 Family Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Silicon Valley San Jose staff and other travellers.
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over a year ago

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Questions? Get answers from Sonesta Silicon Valley San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms we occupied were very good, and the rooms overlooking the pool were quiet.”
dra354, 23 Apr 2017 | Read review
“Do not stay on the 'premier' wing”
Nickthetrick, 18 Nov 2016 | Read review
“Don't stay here!”
jillc511, 2 Nov 2016 | Read review
“Get a room away from the restaurant to avoid garbage collection trucks in AM hours.”
  • Bedroom in the Suite
  • Suite Room
CodyDC, 25 Apr 2016 | Read review
“Stay somewhere else.”
LJB610, 4 Dec 2015 | Read review
5 of 5