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Sheraton San Jose Hotel

Hotwire.comUS$318*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$325*
US$318*
US$325*
US$318*
US$325*
US$318*
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Sheraton San Jose Hotel
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345 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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Reviewed 1 week ago

I stayed in the hotel for 5 days during a business trip. I arrived early in the morning on a Sunday and the hotel staff were able to check me in to my room in spite of the time. (perhaps helped that I am an SPG member). The room was comfortable and addressed my needs. The TV allowed me to...

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Helpful?
Thank Arieh M
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Arieh, I'm glad to hear that you had a good stay with us. Thank you for sharing your feedback and we hope you that will stay with us again when your travels take you back to the area.

Sacramento, California
HOTEL’S FAVOURITE REVIEW
Reviewed 15 March 2017

Nice hotel for the night. There was 3 of us and we used a pull out of the wall bed. No breakfast but knew that. Room faced the pool which was nice. Dog friendly. Pool is very nice. WFI was a concern at first with a charge, however, lady at desk took off the charge.

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Helpful?
1Thank lindalT6790TQ
About Hotel's Favourite Review
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

THank you for the 5-star review of your recent experience here at the San Jose Sheraton. We are happy to hear that you enjoyed your stay and that we were able to fix the issue that you encountered during your stay. We hope that you will return soon. Thank you!

Washington DC
Reviewed 1 week ago

This is my 2nd time at this property and the last. Let me start off by saying that the staff was wonderful in dealing with issues that were out of their control but by the 3rd one over a 2 day stay I've had enough. I travel globally for work and stay at a wide breadth of properties. Writing reviews...

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Helpful?
Thank NOVA_Eventer
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for taking the time to let us know about your recent experience here. We appreciate your candid feedback and we agree that you should not have to test the processes to insure that everything is in good working condition. Please accept our sincere apologies for the inconvenience that you encountered throughout your stay. What you experienced is atypical...

San Francisco, California
Reviewed 2 weeks ago via mobile

It was a difficult decision trying to pick the best hotel to stay while attending a conference in the area. Many hotels sold out too. I decided on this property as it is full service and the property looked nice. The staff were outstanding. Check in awesome and interaction with everyone was excellent. Once entering the room, the strong stench...

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Helpful?
Thank globbiztravel
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

We see that there is room for improvement based on your feedback. Thank you for your compliments about the staff, that is always wonderful to hear. Please accept our apology for not meeting all of your expectations during your stay, we will certainly work on those areas that need improvement. We appreciate hearing from you, and hope that you will...

Richmond, California
Reviewed 3 weeks ago

Great clean hotel, nice onsite free parking, the best part of my stay was checking in and having Kevin Trinh assist me, he was extremely kind and accommodating and made everything such a breeze! He signed me up for the Starwood program and perfectly answered all my questions. Gave some great recommendations of places to see and eat. I frequently...

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Helpful?
Thank phoenix510
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

This is a great review about your experience here at the San Jose Sheraton, phoenix510! Thank you for sharing this with us (and our future guests) and for telling us about Kevin's exceptional customer service. We are proud that he is part of our team! We are pleased to know that you will be making this your hotel of choice...

Athens, Georgia
Reviewed 9 April 2017 via mobile

As a SPG platinum member, I am accustomed to fairly consistent experiences at SPG properties. Not here! I requested a king bed as is reflected in the confirmation, yet the manager at the desk could not see the request. I received a low level second floor room, probably the least desirable room in its class. No upgrade nor even a...

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Helpful?
Thank FreqTravDaddy
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback, it provided us with information that can help us improve the services that we provide. We sincerely apologize for the missed opportunities to impress you during your stay. We hope that you will give us another opportunity when your travel takes you back to the Milpitas area.

San Francisco, California
Reviewed 5 April 2017

The room was very large and very clean, which I appreciated so much. However, because the property is older, it is extremely noisy. Each time someone closed their room door, it caused the hangers in my closet to clang together. I could also hear the A/C unit from the next room in my room all night long (I turned mine...

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Helpful?
2Thank VFPSF
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your candid feedback about your recent experience here. We will share your comments with the rest of the team so that the concerns that you shared can be addressed by the appropriate departments. We hope that you will give us another opportunity in the future when you travel back to the Milpitas area. Thanks again.

Reviewed 4 April 2017

The staff was fantastic and made my stay wonderful. Notably, Michael S. (night auditor) went out of his way to help me out. Kevin Trinh was also extremely kind and helpful during the next day of my stay. The rooms are a nice size & clean, but what really makes a difference for me is having such a competent and...

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Helpful?
2Thank Nathaniel L
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Nathaniel, Thank you for your great comments about your recent experience here. We are proud to have both Michael S. and Kevin on our team and they are thrilled to know that they were recognized. We appreciate the 5-star rating and hope that you will stay with us again when you are back in the area.

Reviewed 31 March 2017

A good and clean business hotel well located. The rooms are very spacious and clean. Air-conditioning is a bit outdated (a bit noisy). The price are in line with Silicon Valley (so expensive). It has a good swimming pool with a couple of lanes for people that like to do some swimming. Breakfast is minimal, you will not find one...

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Helpful?
1Thank Giuseppe B
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Giuseppe, Thank you for staying and for sharing your feedback with us. It is our goal to ensure that our guests leave satisfied; however, as you mentioned, we have some opportunities for improvement. We will continue to work on these improvements and we hope that when you are back in the area, you will choose to stay with us again.

Armonk
Reviewed 30 March 2017 via mobile

The hotel is a basic hotel, nothing fancy. Rooms are large and have all the basics. The bed was comfortable. Biggest problem is you hear the highway noise and that was a big problem. I've stayed at airport hotels that had less noise (double pane glass usually helps). In light of that I have a bit of a problem recommending...

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Helpful?
1Thank orrdin
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your candid feedback about your recent stay with us. We appreciate hearing how our guests experience the property so that we can make the necessary improvements to the products and services that we provide. We hope that you will re-consider staying with us again when you are back in the area. Thank you!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to The Great Mall, Levi's Stadium, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 

Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Ln, Milpitas, CA 95035-7419
Region: United States > California > Milpitas
Price Range: €107 - €372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton
Hotel Style:
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton San Jose Hotel staff and other travellers.
1 question
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Bakersfield, California
over a year ago

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Questions? Get answers from Sheraton San Jose Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the freeway side on a high floor”
VFPSF, 5 Apr 2017 | Read review
“Don't spend extra for the concierge lounge - it's not worth it”
Alan_B_CO, 13 Mar 2017 | Read review
“Look at room to make sure clean”
martyh00, 30 Nov 2016 | Read review
“free wifi only if your a member of starwood sheraton so join the free membership and get free wife or you pay”
go_dupont, 10 Nov 2016 | Read review
“Sheraton has a deal with my company, so wifi was free. They may charge you, if your company isn't contracted with them.”
Soung-Phoenix, 2 Nov 2016 | Read review
5 of 5
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US$318* /night
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Prices are for 1 room, 2 adults
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