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Sheraton San Jose Hotel

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327 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Reviewed 2 days ago NEW

Most everything was fine with the room during a business trip -- except the heating/AC system. It went on and off every five minutes and was so loud I had to take phone calls in the bathroom. Other than that, the service personnel are courteous and prompt.

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Helpful?
Thank Steve S
San Francisco, California
Reviewed 5 days ago NEWvia mobile

Stayed at the Sheraton Milpitas on a friend's recommendation and I'm happy I did. Friendly staff, clean room, easy access to freeway and close to Levi Stadium. Free parking and you get upper floors and free WiFi if you join their SPG preferred program. I'd stay here if I was in the area again.

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Helpful?
Thank Race O
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for choosing to stay with us and for sharing your positive feedback with us and our future guests. We look forward to your next stay with us when you come back to the area.

Lynchburg, Virginia
Reviewed 1 week ago

I stayed here for a few weeks due to other hotels in area being full. I was given a courtyard room which overlooks the pool area and has designated parking spot. So far so good, The room though was very used, the carpet was stained and dirty I have stayed before and had better but 1st time not in the...

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Thank martyh00
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your candid feedback about your recent stay here. It must have been disappointing to find those missed details that we could have easily fixed. We appreciate that you shared this with us so that we can make the necessary improvements. Thank you for choosing to stay with us and we hope that you will return someday.

Salt Lake City, Utah
Reviewed 3 weeks ago

Loved the beds here. I had a comfortable stay. My only real gripe was that the cable TV had most channels in standard definition which looked awful on the HD TV and even the few HD channels didn't look too great. They also charge for the WiFi, outside of free access in the lobby. The area the hotel was in...

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Helpful?
Thank Jake R
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

I am glad that you enjoyed our beds, they are truly one of the best! Thank you for sharing your feedback about your stay, we look forward to your next visit.

Washington DC, District of Columbia
Reviewed 4 weeks ago

a very nice hotel very large room vs those euro teeny tiny room wifi is free but must be a member of starwood sheraton chain so join sheraton for free and get free wif no free brekafast but free complimentary bottled water and coffee/tea got a kinmg size bed with a view of the pool as a member of starwood...

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Helpful?
Thank Antonio Sonny G
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

We're glad to hear that you had a comfortable 3-night stay here at the Sheraton San Jose. Thank you for sharing your feedback about your recent experience with us and our future guests. We hope to see you again soon!

Phoenix, Arizona
Reviewed 2 November 2016

I stayed here for a few nights. Given the location and proximity to my work, I think this place is good for the value compare to other hotels near by. Room was clean, breakfast was okay, somewhat pricey, but convenient. Staffs were very friendly and willing to help. I don't you can go wrong with this hotel.

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Helpful?
Thank Soung-Phoenix
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your candid feedback about your recent stay with us, we appreciate it. We hope to see you again soon.

Reviewed 1 November 2016 via mobile

My husband and I stayed here four nights while visiting our daughter and her family. It was convenient to I 880 and her house so we picked it because of location. Close to shopping and restaurants. Our room was great. Comfortable bed, very clean and large sitting area with refrigerator. We had a balcony overlooking pool area which was beautiful....

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Helpful?
Thank Karen R
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Karen, we are happy to hear that your overall experience was good -- very clean room, comfortable bed and friendly staff! Thank you for noticing and sharing the experience with our future guests. The holidays are just around the corner, we hope that you come and stay with us again soon!

Riverside, California
Reviewed 29 October 2016 via mobile

The facility is in great condition and the room was very nice. Temperature control worked perfect (noteworthy since most do not). The lounge was well stocked after hours. A couple things managed well could be fixed for future guests. 1. Wifi kept dropping back to showing the login page. Eventually corrected by a known work-around procedure. 2. Breakfast was a...

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Thank Kauai-Biz-Traveler
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

"Nicely remodeled, good manager" Thank you, Kauai-Biz, for your candid feedback about your recent experience here. We will continue to work on improving to provide a better experience for any of our future guests. We appreciate your feedback and look forward to your next visit.

Reviewed 29 October 2016

The front-desk staff is the best and the main reason I keep coming back every month on business. This hotel is not the fanciest in the area, but it's so cozy and friendly and Ara at the front desk is so friendly and always remembers me. So do Carlos and Sally and several other excellent staff members across the Lounge,...

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Helpful?
Thank Alex Sasha R
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Alex, thank you for always choosing to stay with us when you are in the area. Your commendation of the front desk (and restaurant) teams are very appreciated, especially by Ara, Carlos and Sally! Thank you for the 5-star rating and for letting us know that you genuinely enjoy staying with us! See you again soon!

Eastern Sierra, CA
Reviewed 27 October 2016

Carlos at check in was very friendly. While we were provided an upgraded room the windows faced the freeway and it was very noisy. The Club Lounge breakfast was adequate but limited. We arrived late so we missed the evening offerings. Overall, this hotel was a decent value for the last-minute rate received but I will probably try other properties...

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Helpful?
Thank terere2
Angelique L, Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback, terere2. We appreciate the 4-star rating and your commendation of Carlos. We hope you give us another opportunity to gain a 5-star rating by staying with us again.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to The Great Mall, Levi's Stadium, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 

Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Ln, Milpitas, CA 95035-7419
Region: United States > California > Milpitas
Price Range: €111 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton
Hotel Style:
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton San Jose Hotel staff and other travellers.
1 question
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Bakersfield, California
over a year ago

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Questions? Get answers from Sheraton San Jose Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at room to make sure clean”
 of 5 bubbles martyh00, 30 Nov 2016 | Read review
“free wifi only if your a member of starwood sheraton so join the free membership and get free wife or you pay”
 of 5 bubbles go_dupont, 10 Nov 2016 | Read review
“Sheraton has a deal with my company, so wifi was free. They may charge you, if your company isn't contracted with them.”
 of 5 bubbles Soung-Phoenix, 2 Nov 2016 | Read review
“odd numbered rooms have better views - of the mountains etc”
 of 5 bubbles alexsashar, 29 Oct 2016 | Read review
“High/Club floor”
 of 5 bubbles SidSne, 3 Sep 2016 | Read review
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