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BEST WESTERN PLUS El Rancho Inn

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1,695 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS El Rancho Inn
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Showing 1,534: English reviews
California
Reviewed 2 February 2016

I have stayed at this hotel many times when I am flying out of the San Francisco airport and need a hotel room for one or two nights and want to leave my car at the hotel while I am traveling. the rooms are nice and clean, the parking option is very easy to use, and the shuttle service to...

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Helpful?
1Thank teriellen
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We're glad you enjoyed the benefits of our Park and Fly program and also enjoyed our Terrace Café.

Rohnert Park, United States
Reviewed 2 February 2016

Will have to say that this stay is in my top 3 best hotel experiences. The service from the shuttle driver to the end was fantastic. You felt welcomed and they actually cared. We stayed so we could take an early flight the next day at 5:30 and they had no problem driving us over at 3:30.. We appreciated it

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Helpful?
2Thank Steve M
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We're so pleased our staff left a memorable impression. Thanks for the high marks!

Aptos
Reviewed 30 January 2016

Enjoyed the times I stayed here both as one night stay for airport convenience and when I stay over and leave my car while I am on a trip. Staff is very helpful and pleasant. Great breakfast before early morning flights. Never stay any where else.

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Helpful?
1Thank Marianne H
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your positive comments regarding our Park and Fly program and thank you for your continued loyalty!

Sydney
Reviewed 29 January 2016

Free shuttle from the airport was good,but waited awhile.It is supposed to be every 30 mins. The pickup is on the departures level -follow signs to Hotel Shuttle stop. Reception staff very helpful. Room good,with very comfortable bed after long flight.I slept very well.. The "Terrace Cafe" has a variety of meals at a reasonable price. There are a lot...

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Helpful?
1Thank geebee01
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your compliments on our great beds and staff.

Waterloo, Canada
Reviewed 29 January 2016 via mobile

We booked this hotel on the strength of other reviews and recommendations we read online, and were disappointed. It's expensive for a Best Western, in my opinion. However, the staff are very friendly and helpful and the breakfast and airport shuttle were nice. And the WiFi was very good. And the toiletries were fine. Our room was beside the construction...

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Helpful?
Thank suzanne_baal
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thanks you for your feedback. We're glad our staff was responsive and our free internet worked well. We are in the process of adding an elevator in the area you stayed. We're doing our best to keep the area clean and organized. We do our best to keep our prices competitive and always try to provide a good value for...

19082
Reviewed 28 January 2016

My flight had got cancelled because of the East Coast storm and I needed a place to crash. I tossed around the idea of just camping out in the airport. But I was really uncomfortable and knew I wasn't going to get a good rest. So i headed over to the Best Western El Rancho through a free shuttle bus...

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Helpful?
1Thank C00lGuy
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We're pleased we were able to provide you with a good rest and good food and service over your unexpected stop over. Thank you for your comments.

Citrus Heights, California
Reviewed 27 January 2016

Best value and service for a park and stay or reverse stay at the end of your trip. I always stay here when flying out of SFO, it could not be easier! We have another trip planned in May and my wife stated that we are doing that again!! She loved the pick up service and not having to drive...

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Helpful?
1Thank Glenn D
bwelranchoinn, Front Office Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for mentioning the great value of our Park and Fly program. We look forward to seeing you again in May.

Reviewed 23 January 2016

Great place to stay when visiting the Bay Area. Clean and well managed.We had our wedding reception here 48 years ago and stay here almost every year when we come back to the San Francisco area.Great location for your visit.

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Helpful?
1Thank S4141HUdennish
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your feedback and your loyalty. We look forward to seeing you on your next trip to our area.

North Palm Beach, Florida
Reviewed 22 January 2016

The property is undergoing renovations (1/16), so ask for a room in the already renovated area, like the 500s. Those rooms are kind of rustic, like what you'd expect further north in CA, and they're nice. There's a fridge but no safe. The towels are thirsty, not thin. I was impressed. It's a short walk to the supermarket, Trader Joe's,...

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Helpful?
1Thank MontereyFoodie
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your feedback. We appreciate your compliments. We do offer BART connection through the SFO International Terminal. We are not happy that BART charges $4 more per trip.

Monterey, California
Reviewed 22 January 2016

I stayed at this hotel 11-20-15, arriving at midnight, after 20 some hours in four different airplanes. San Francisco was cold and misting. I had made my reservation months in advance requesting a room close to the office for safety. When I arrived, I was given what was supposed to be the only room available on the main flor, a...

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Helpful?
Thank 2015JTF
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We appreciate your comments. We received your letter and have followed up with our security company regarding this issue. We apologized for the problems you experienced.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Closest Best Western hotel to SFO Airport, AAA 3 Diamond Rated, with full service restaurant offering complimentary daily departure snack from 4:30am - 9:30am. ... more   less 

Additional Information about BEST WESTERN PLUS El Rancho Inn

Address: 1100 El Camino Real, Millbrae, CA 94030-2015
Region: United States > California > Millbrae
Price Range: €93 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS El Rancho Inn 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Best Western Plus El Rancho Inn And Suites
Best Western Plus El Rancho Hotel Millbrae
Best Western Millbrae
Millbrae Best Western
Hotel Style:
#1 Business Hotel in Millbrae
#1 Romantic Hotel in Millbrae
#1 Family Hotel in Millbrae
#2 Green Hotel in Millbrae
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS El Rancho Inn staff and other travellers.
28 questions
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Questions? Get answers from BEST WESTERN PLUS El Rancho Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a quiet room and were put in the way back and it was ok.”
 of 5 bubbles poppyhill, 1 Dec 2016 | Read review
“near reception if possible”
 of 5 bubbles , 5 Nov 2016 | Read review
“All rooms look nice.”
 of 5 bubbles Bellaroma777, 26 Oct 2016 | Read review
“Ask for the apartments! 2 queen size beds in one room, 1 queen size bed in second room. TVs in each bedroom.”
 of 5 bubbles KarenJMcHugh, 23 Oct 2016 | Read review
“Rooms on the second (top) floor were very quiet.”
 of 5 bubbles cookers96, 18 Oct 2016 | Read review
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