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Stayed there for 2 nights with my daughter.
The rooms were clean and the beds were comfy.
Loved the swimming pool and patio.
Enjoyed the restaurants near hotel and in Milbrea.
The only downside was that the parking lot is always packed with non-hotel guests'...More
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 8 November 2017
Thank you for choosing the Aloft San Francisco Airport for your recent stay. I am glad you were able to take advantage of our pool and back yard and that it is to your liking. Our location is key that we are in...More
I stayed here in early September for 2 nights. The location is good. Close to the airport and the shuttle service was reliable. They have an awesome lobby area to relax, have a snack during the day and it turns to a party venue at...More
This hotel seems to be attempting to be chic, however it seemed drab with gray walls in hallways. Hallways looked dirty as carpet had been heavily used.
Check in was easy and efficient. Staff was pleasant.
Lobby bar was full when we arrived, but we...More
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 6 November 2017
Thank you for recent visit to Aloft SFO, we appreciate your detail comments of our hallway condition. We are glad you enjoyed the complimentary coffee and cleanliness of our rooms. We look forward to your next visit.
Beware of staying at this hotel, as the rear window on my rental car was broken by criminals (see photo) when I stayed here in August, despite the "presence" of hotel and parking security on the spot. I was told very clearly by the parking...More
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Response from GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco AirportResponded 3 November 2017
We apologize of the incident at the parking lot. We followed the proper procedure and the claim is out of our hands at this point. We appreciate your candid feedback and we thank you for your understanding.
I am a Platinum member and love the Aloft hotels. This one, however, is very disappointing.
First, it turns out that parking (not clearly noted when you make a reservation) is currently $30 per day. To make it worse, the hotel lets people flying out...More
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 31 October 2017
thank you for your feedback of our parking situation. We continue to work out to balance demand of parking with our parking management partner. I appreciate your comments about the friendliness of the staff and we appreciate your continuous loyalty with our Brand.
Response from GeneralManagerAloft | Property representative |
Hello, we won't be able to guarantee early check in however if you are welcome to come by in the morning and mostly we can rush a room for you. Bart station is 10 minutes walking distance and allow at least 45 minutes going... More
Hello, we won't be able to guarantee early check in however if you are welcome to come by in the morning and mostly we can rush a room for you. Bart station is 10 minutes walking distance and allow at least 45 minutes going down town. Hope this helps. Thank you.