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Aloft San Francisco Airport

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Aloft San Francisco Airport
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726 Reviews from our TripAdvisor Community

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Showing 682: English reviews
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Reviewed yesterday NEW

I got to stay this hotel due to unexpected change of my flight. I stayed at Hyatt near airport last time but I did not like so I decided to try a new hotel. I truly enjoy this hotel. Nice location, great ambiance, everything clean and well set. Also, there is a great lobster place right next door for quick...

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Helpful?
Thank Yoon Sung C
Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Surprisingly close to airport and thou you can hear the loud jets trying to take off while at the lobby main door area, the rooms are superior muted like a noise canceling system was in place. Bed is comfy. Large walking spacing in the room for you to unpack or repack your suit cases without any movement restrictions.

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Helpful?
Thank ivanlim88
About Hotel's Favourite Review
Management response:

Hello Ivanlim88, Thank you for choosing the Aloft San Francisco Airport hotel this room. We are thrilled that you enjoyed your quick trip and was able spend some time with us. We hope you will return to us and perhaps enjoy some live music at our WXYZ bar on your next trip.

Reviewed 2 days ago NEW

This is a modernly designed hotel in the Westin family of hotels. The front desk service is short and sweet with no fuss at all. There are grab-and-go foods next to the lobby that customers can buy 24/7. The parking is not as outrageously priced like the downtown SF hotels. It's close proximity to the San Francisco Airport can be...

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Helpful?
Thank Iryn S
Cascais, Portugal
Reviewed 5 days ago NEW

This is a special hotel which will not make you disappointed if you want to spend your hotel time outside your room (which also is a pity because the rooms are great). I like big areas where you can relax with a book, your phone or IPad without feeling awkward. This is a great hotel if you like that. You...

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Thank mikaelranggard
Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

The lobby give you the energetic feeling right away. It's not a typical old fashion, rigid hotel. The lobby encourages lively multiple activities for the guest - breakfast corners, island receptionist, game rooms, communal table, and bar lounge. The room is spacious and far from a boring layout. Just enough complimentary coffee and tea in the room minibar, but when...

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Helpful?
Thank BT_Wang
Susan E, General Manager at Aloft San Francisco Airport, responded to this review

Hello BT_Wang, We sincerely appreciate you for taking the time to write your review of our hotel. Your comments are very much valued. We always ensure to provide our guests outstanding service in a positive, comfortable environment. It is wonderful to hear that you had a great experience. We are so glad that you enjoyed the hotel and your accommodations,...

Reviewed 2 weeks ago

The design instantly gave me a good attitude about the place, and the staff made it even better. This atmosphere is so much better than the old school Westin across the parking lot (their sister property). If you're going to be a traditional hotel, you'd better be much more luxurious than that Westin. The Aloft doesn't make me want "luxurious"...

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Helpful?
1Thank Joe L
Susan E, General Manager at Aloft San Francisco Airport, responded to this review

Hello Joe L, On behalf of all our staff at Aloft, we sincerely appreciate your feedback, and we are thrilled that your stay was a positive experience. We strive to exceed guest expectations, and it is our top priority to deliver outstanding customer service. We are very glad that you felt comfortable after traveling; our goal is always to make...

Hughson, United States
Reviewed 2 weeks ago via mobile

This hotel looks cool, but doesn't work for kids very well. No breakfast and very expensive snacks/drinks by check in. No where close enough to walk to eat. A fridge in the room but no microwave. A sliding door on the bathroom😕 My son who was flying out with me the next morning was very excited about the indoor pool,...

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Helpful?
Thank Lorie W
Susan E, General Manager at Aloft San Francisco Airport, responded to this review

Hello Lorie W, Thank you for sharing your feedback about your recent experience. I'm glad the family thinks the hotel is cool and modern. We missed the mark of not alerting you our amenities and nearby restaurants recommendations. Hope you will give us another try on your next visit, please send us a note. Thank you,

Santa Rosa, California
Reviewed 2 weeks ago

This hotel is very hip, but the main purpose of a hotel is to provide a good night sleep, and this hotel fails that test. Perhaps it was the room we were assigned (first floor, facing the airport), but we could hear every takeoff (note that I've stayed at many airport hotels in the past and haven't had that problem)....

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Helpful?
Thank Scott95401
Susan E, Manager at Aloft San Francisco Airport, responded to this review

Dear Scott95401, Thank you for your feedbacks as we continue to improve our products and the food and beverage offerings. We hope you will give us another chance to stay again when your travel schedule fits. Thanks for the shout out of our talent members as we pride to provide great service to our guests.

marietta
Reviewed 2 weeks ago

Boy was I concerned when I pulled up and they had loud music blasting in the lobby. The lobby is a night club and the hotel is over it. But they built the property well and we did not hear the music despite only being on the 2nd floor. We were REALLY REALLY worried about this. Our room was very...

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Helpful?
Thank legaljacket
Susan E, General Manager at Aloft San Francisco Airport, responded to this review

Hello legaljacket, We sincerely appreciate your feedback. We want to extend our apologies for the lobby music, however we are pleased to have met your accommodation without noise in your room. We strive to provide our guests with an outstanding experience and ensure your expectations are met. We apologize for the parking inconvenience. We do our absolute best to accommodate...

Crystal Lake, Illinois
Reviewed 3 weeks ago via mobile

The room was nice and fairly clean. The bed was comfortable. Another hotel bath with a ban door. I'm tired of these types of doors in a private area. Of course they don't lock either. Plenty of outlets to charge phones, etc. free wifi. Free shuttle to the airport. It was full and not everyone waiting could go.

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Helpful?
Thank lcrib
Susan E, General Manager at Aloft San Francisco Airport, responded to this review

Hello lcrib, We sincerely appreciate your feedbac, as it is very valuable to us in order to improve in any areas necessary. We extend our apologies regarding the bathroom doors, as we always strive to provide our products and services to best accommodate our guests.. We are happy to know you were comfortable and the room met your expectations. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Located only a half-mile from the airport, the Aloft San Francisco Airport hotel offers guests bright modern rooms with all the amenities including complimentary wireless internet access. Overnight parking is $23.00 Per night ... more   less 

Additional Information about Aloft San Francisco Airport

Address: 401 East Millbrae Avenue, Millbrae, CA 94030
Region: United States > California > Millbrae
Price Range: €120 - €395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Francisco Airport 3*
Number of rooms: 253
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Millbrae
#4 Business Hotel in Millbrae
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Questions & Answers

Here's what travellers have asked, with answers from Aloft San Francisco Airport staff and other travellers.
3 questions
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11 months ago
Basking Ridge, New Jersey

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Questions? Get answers from Aloft San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the airport are sunny and bright.”
iryns2015, 22 Apr 2017 | Read review
“First floor was loud”
Scott95401, 6 Apr 2017 | Read review
“Choose a different hotel”
137albertoo, 10 Mar 2017 | Read review
“Rooms have great sound insulation so facing the Bay if possible”
Murray_1066, 8 Feb 2017 | Read review
“Airport View Hotel”
MarxR_12, 6 Feb 2017 | Read review
5 of 5