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28/1/2018 29/1/2018
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    Residence Inn Palo Alto Menlo Park

    555 Glenwood Ave, Menlo Park, CA 94025-3164
    Hotel website
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    28/1/2018 29/1/2018
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    Traveller (5)
    Room & Suite (21)
    Dining (7)
    • Excellent44%
    • Very good29%
    • Average8%
    • Poor12%
    • Terrible7%
    Travellers talk about
    “train tracks” (21 reviews)
    “fire pit” (8 reviews)
    “sound sleeper” (2 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (93)
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    1 - 5 of 91 reviews

    Reviewed 2 weeks ago

    My husband and I stayed at the hotel for two days this past October and then for 7 days during Thanksgiving week while we visited family who live in Menlo Park. We couldn't have been happier with the experiences. To start it off, Amanda in...More

    Thank 680jeanineh
    Response from Lia K, General Manager at Residence Inn Palo Alto Menlo ParkResponded 2 weeks ago

    Thank you for your lovely review and for making us your "go to" hotel in Menlo Park. We think Amanda is pretty awesome as well. Happy New Year!

    Reviewed 13 December 2017

    Exterior rooms =20 steps from a Cal Train rail crossing. Loud whistle and room vibrates every 20-30 minutes. White noise machines, ear plugs barely mask disturbance (p.s. I live on a busy avenue in NYC and am accustomed to quite a lot of traffic sounds)....More

    Thank Mnperry
    Response from Rocio D, Director of Sales at Residence Inn Palo Alto Menlo ParkResponded 14 December 2017

    Thank so much for the honest feedback. We are very close to the railroad tracks and it has proven to be a challenge, despite of our great location. We will most definitely try to accommodate your room request on your next visit. I am glad...More

    Reviewed 3 December 2017

    If you do not mind 140 decibel sound of the train honking at the rail cross - which is 50 feet away from this hotel - you will probably love it. Yes, also the vibration when the train pass by the hotel at 2 AM?...More

    Thank Kesh K
    Response from Lia K, General Manager at Residence Inn Palo Alto Menlo ParkResponded 4 December 2017

    Please accept our sincerest apologies that you did not have a good stay at our hotel. Despite our sound dampening efforts including new windows, sound dampening curtains and white noise machines, we are sorry that we still could not give you a quiet night. You...More

    Reviewed 27 October 2017

    The trains are unrelenting and do not stop. I could not sleep. And I could not be moved because the hotel was near full capacity. If you are a poor unfortunate soul who must stay here for whatever reason - I was traveling to Silicon...More

    1  Thank k8houlihan
    Response from Lia K, General Manager at Residence Inn Palo Alto Menlo ParkResponded 2 November 2017

    Thank you for sharing your feedback with TripAdvisor. We sincerely apologize for the trains. One of the challenges of having a location so close to Stanford, Facebook and downtown Menlo Park is the also the close proximity to public transportation. Despite our efforts to mitigate...More

    Reviewed 14 October 2017

    The hotel interior was beautiful, clean and very modern-looking. Check-in was super fast, and the room itself was very well-laid out. The TV was on a stand that swiveled such that it could be seen from the kitchen, bed, or living room. The bathroom had...More

    Thank Katherine Z
    Response from Lia K, General Manager at Residence Inn Palo Alto Menlo ParkResponded 16 October 2017

    Thank you for sharing your feedback with TripAdvisor. We are really happy to hear that you had a great stay at the hotel, despite the trains. This happens to our more vulnerable rooms when freight trains run past. We often joke that we offer free...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$160 - US$632 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Priceline, Marriott, Hotwire, Agoda, Cancelon, HotelQuickly and getaroom.com so you can book your Residence Inn Palo Alto Menlo Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Menlo Park
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    Traveller (5)
    Room & Suite (21)
    Dining (7)
    Hotel & Grounds (18)
    Bathroom (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    5 April 2016|
    Response from Rocio D | Property representative |
    Thank you for your question. We love accommodating wedding parties. At this time, we do not have a promotion that offers a complimentary stay for the bride and groom. We do offer a special discount, and also group blocks... More
    Room Tips
    "Rooms away from the Cal Train are quieter. I would also recommend asking to be located away from any nearby..."
    Read review
    "NOISY, so Book live. Not online to secure interior room."
    Read review
    "Do not take building A or B."
    Read review
    "Away from the trains"
    Read review
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