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The Ritz-Carlton, Marina del Rey

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The Ritz-Carlton, Marina del Rey
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378 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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Reviewed yesterday NEW

Extremely unfriendly staff. Hotel is 'Dated' needs a good injection. Outside area not kept clean, cigarette butts strewn about upon entrance. Patio furniture needs to be replaced, stained, smelly, old & dated. We generally stay at J.Ws & dine quite frequently at The Ritz in different cities, but this Ritz was not 'inviting'. The T.Vs in the lobby/bar area had...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 460imeldam
Sound Beach, ny
Reviewed 2 days ago NEW

Our stay here was the best part of the trip. Great location and tranquil atmosphere. Absolutely beautiful. The staff was the best we have ever encountered. This was our first time at a Ritz - we're hooked.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank fmccabe787
Delray Beach, Florida
Reviewed 3 days ago NEWvia mobile

Just a quick overnight stay prior to boarding flight. The staff here is amazing! The room was great too. Everyone I encountered at this hotel was really so nice and professional. They went out of their way to make sons birthday extra special. Of all the ritz carltons I have stayed in this had the best staff/service of all!

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Thank gm277
Palm Beach, Florida
Reviewed 3 days ago NEW

Nothing worse then getting the flu on vacation, however staying at the Ritz was a lucky factor. Awesome room service with great chicken noodle soup and fresh baked bread. The staff couldn't have been more suooortive and helpful. The cleanliness and comfort of the room helped with a quick recovery.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Lenai R
Great Falls, Virginia
Reviewed 3 days ago NEW

Everything was wonderful. Here for a conference. Great room, fantastic amemities and beautiful location. Highly recommend for business or pleasure. The conference facilities and banquet hall were also fantastic.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank SG134
Fremont, United States
Reviewed 3 days ago NEW

Convenient location, though not in the heart of anything fun, and really nice quality rooms. They had some construction going on, but it was very unobtrusive. Love the pool and hot tub area. The service was surprisingly so-so - not up to what you'd expect from the Ritz brand. Very impersonal and oddly disconnected - when I called for room...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank mohaks2017
odenton, United States
Reviewed 3 days ago NEW

The Ritz Provide Amazing Service giving me increase when i needed it the most. The facility and Employees always gave me a sense of increase by greeting me with warm smiles and spirits. The food at the resteraunts and room service werte also out of this world. food delivered was always appropately hot and prepared just the way i requested...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank daryls299
Chicago, Illinois, United States
Reviewed 5 days ago NEW

Great stay on the club level at the marina del rey ritz carlton. Location is close to Abbott Kinney, Venice and Santa Monica as well as LA and Brentwood. Yet secluded from busy traffic and crowds. Travel was for both business & pleasure

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Thank Richard K
San diego
Reviewed 5 days ago NEW

Over priced for the service and services it provides. Most Marriotts are better. Suggest you save yourself 200 bucks and stay at the Marriot LAX. Save your reward points too. I am a platinum Marriot member. Stayed in some great Ritz hotels. So I know a thing or two. This is NOT a Ritz. Food awful. Tries to use its...

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Helpful?
Thank Jonathan W
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Jonathan W,   Thank you for reviewing your recent stay.   I was unhappy to read about your disappointment and  I am truly sorry that we did not meet your expectations.  Although we receive many fine complements  regarding our legendary service and facilities, apparently we can do better.  It is through feedback such as yours that we can re-evaluate our...

Vancouver, B.C. Canada
Reviewed 1 week ago NEWvia mobile

We have stayed here several times and have noticed some nice upgrades in the rooms and lobby. The hotel has great attentive staff that always make you welcome and feels like a second home to us now. Pay the extra and stay in the club level and you won't be disappointed. A nice breakfast, light lunch and appetizers around 4....

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Helpful?
Thank westvaner

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Elegantly perched on one of the largest man-made marinas in the world, The Ritz-Carlton, Marina del Rey is a hotel that offers guests easy access to Los Angeles, as well as a tranquil seaside hideaway to escape the city pace. Enjoy the warmth and laid-back lifestyle of Southern California from one of Los Angeles’ only AAA Five Diamond luxury hotels to call the waterfront home. Here, guests enjoy ocean, marina or city skyline views from soothing guest rooms and suites; a restaurant that source local ingredients from the neighborhood farmers market; a spa that paves the way to well-being; two lighted tennis courts; and LA’s only waterfront pool. Minutes from LAX, Venice Beach, Santa Monica and Beverly Hills, our distinctive Marina del Rey hotel will ensure the memories will linger long after you leave. ... more   less 

Additional Information about The Ritz-Carlton, Marina del Rey

Address: 4375 Admiralty Way, Marina del Rey, CA 90292-5434
Region: United States > California > Marina del Rey
Price Range: €357 - €552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Marina del Rey 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Ritz-Carlton Marina Del Rey Hotel Marina Del Rey
Ritz Marina Del Rey
Marina Del Rey Ritz Carlton
Hotel Style:
#5 Business Hotel in Marina del Rey
#6 Romantic Hotel in Marina del Rey
#6 Family Hotel in Marina del Rey
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Marina del Rey staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Marina del Rey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Marina view and the Club floor are likely the best, though they cost more.”
 of 5 bubbles CharlesM745, 9 Mar 2017 | Read review
“Marina view and top floors are the best”
 of 5 bubbles , 7 Feb 2017 | Read review
“Water view and away from the streets.”
 of 5 bubbles brinkthestar, 7 Feb 2017 | Read review
“Marina side has the viwe”
 of 5 bubbles 250KevinW, 6 Feb 2017 | Read review
“worth paying more for Marina view!”
 of 5 bubbles sologirltraveler, 7 Jan 2017 | Read review
5 of 5