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Chose this airport to stay while attending a work conference in Monterey. Mistake.
It isn’t in the best area, pictures shown on website are completely inaccurate, and they are under construction which creates more complexities. Many of the areas within the hotel have walkways without...More
Thank Dustin N
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - MarinaResponded 1 week ago
Hi Dustin N,
Thank you for staying with us and sharing your feedback. We sincerely apologize for any inconvenience due to the renovation. I would also like to apologize for any service deficiencies, our team does not think the impact of the renovation upon our...More
I stay at this hotel when ever in the area. I even drive the extra 25 min to work to stay there. Britt is the GM and you could not ask for a more personal guy. He goes the extra mile. All staff friendly. Nice...More
This facility was undergoing major remodeling, yet, they provided great service!. The staff was friendly and informative. Our room was one that had been remodeled. It was clean, and comfortable. We'd go there again!
Worst hotel experience I've ever had and I stay in hotels A LOT! Terrible communication with management. Front desk friendly but not helpful. Construction mess throughout the whole facility. Very inadequate parking. We were told we could park at the Walmart down the street, seriously!...More
I stay in a lot of IHG properties, and this was the worst. Part of the problem was just the disruption of renovation, but other things couldn't be easily explained: 7 of the 8 pillows in our room were soft when I always ask for...More
Welcome to the Holiday Inn Express Hotel & Suites Marina, CA!We are located on the Monterey Peninsula, just minutes from Downtown Monterey, Cannery Row and Monterey's Fisherman's Wharf. Santa Cruz, Seaside & ...MoreSand City are also nearby.Close to the natural beauty of the dunes and Marina State Beach Park, this hotel offers the guest great value and proximity to the areas world-class golf, dining, and attractions. We are a short drive to the Monterey Bay Aquarium, Carmel-by-the-Sea, 17 Mile Drive, & Pacific Grove.Our beautiful hotel features complimentary Deluxe Express Start Continental Breakfast, free high-speed Internet access in all rooms, and free local phone calls. After a day of sightseeing, return to your comfortable room to relax or enjoy an invigorating work out in our fitness room or dip in our oversized hot tub. We look forward to welcoming you to our hotel very soon! Less
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Perhaps the sentence starting with "how do you..." and ending in a question mark would be the question. At least that's what a literate person would consider a question. What about you? Oh, and that's a question too.