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Toll House Hotel

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988 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Solvang, California
Reviewed 11 July 2016

I stay at this hotel frequently for business, usually meetings or training events. The staff is very friendly and I appreciate seeing the same faces there over the years. They come to know your name and will literally do anything you need to make your event great. The restaurant has very good food and a nice atmosphere, with live music...

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Thank Kim A
Los Gatos, California
Reviewed 11 July 2016

Average other than staff. Staff was wonderful they went out of there way to help give you good service!! The staff in the restaurant from the wonderful gal who sat me to the waiter were very good. You forgot to pick-up the roomservice card for the next morning so I had to call my order in, having said that our...

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Thank dianecJ1194OZ
Las Vegas
Reviewed 9 July 2016

Great place to stay for value. Friendly staff and pleasant atmosphere. Clean ground room and linen. Like the area of hotel location and climate of Los Gatos. Sleep quality fairly comfortable and too quiet

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Thank sherryannes2016
Reviewed 7 July 2016 via mobile

Quite basic really for the price .. Location however was very convenient .. We had a bit of a hiccup with room service breakfast - the order form had from 7 am onwards but they only served from 8 am and only told us this the days we wanted b fast . Anyway the FB manager was very good and...

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Thank Rekewa
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Rekewa, Thank you for your feedback on your visit. I apologize again for the misinformation on our new weekend brunch hours. I'm happy to hear that our manager was able to make things right. I wish to welcome you back on your next trip to the area to experience all the hotel has to offer, hoping you see we...

Sonoma County, California
Reviewed 7 July 2016

They guaranteed us early check in and we got there not early and could not get room. Asked for quiet room and they put us next to a reunion. Moved rooms and it had garbage in it.We took the lesser room just to get in as we had to get to a wedding.

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Thank Shelley K
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Shelly K, Thank you for sharing your comments. As we do try and accommodate as many guests that arrive early, 3pm is our guaranteed check in time. After following up on your reservation I do see we had your request for the early arrival, and that you were able to check in before the regular check in time. We...

Salinas, California
Reviewed 6 July 2016

This is a very attractive property and the rooms were clean and airy. The beds were very comfortable. The staff was friendly and responsive. The location is convenient to shops and other restaurants. The Verge Restaurant in the hotel had excellent food.

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Thank Anne H
Reviewed 6 July 2016 via mobile

We spent 8 nights here over the fourth of July week, and enjoyed it very much! The hotel itself is nice, the rooms are clean and adequate, although not extremely modern. The beds were very comfortable, and even the roll away that we had was a real mattress and as comfortable as any bed! Also, we were not charged extra...

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Thank Kristi B
Atlanta, Georgia
Reviewed 6 July 2016

The main areas that need obvious upgrade, are the matresses and pillows for a better quality sleep. Amenities are limited but the ability to sleep in a comfortable bed is much more important while vaccationig. This Hotel is pet friendly, which is wonderful and convenient to everything. Overall a good place to stay for the value.

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Thank 404globetrotter
Milwaukee, Wisconsin
Reviewed 5 July 2016

Had to find a place to stay on short notice and lucked out with the Toll House. Friendly people everywhere, nice restaurant and very close to downtown Los Gatos. For the price it has to be the best value in town.

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Thank GregDono
Los Angeles, California
Reviewed 4 July 2016

Everything about Toll House was great: staff (room service was great!), location, amenities. Rooms were nice and very clean. Restaurants and shops within walking distance. Pet friendly and would definitely recommend this hotel!

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Thank Jules N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 

Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Region: United States > California > Los Gatos
Price Range: €140 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
Toll House Hotel Los Gatos, California
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Questions & Answers

Here's what travellers have asked, with answers from Toll House Hotel staff and other travellers.
2 questions
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California
10 months ago
Mt.Shasta,CA
over a year ago

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Questions? Get answers from Toll House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper-level rooms, overlooking the courtyard are quiet”
  • Room 341 - Toll House - Entrance door
  • Room 341 - Toll House - Entrance sign
  • Room 341 - Toll House - King bed w/ two nightstands
  • Room 341 - Toll House - Closet w/ safe & iron
  • Room 341 - Toll House - Desk
  • Room 341 - Toll House - Clock/radio w/ iPod charging dock
  • Room 341 - Toll House - Clock/radio iPod charging dock
  • Room 341 - Toll House - Closet w/ safe & iron
 of 5 bubbles Bill_Hunt_AZ, 9 Feb 2017 | Read review
“If possible opt for a suite because these include a fireplace with a seating area . For a convenience there's also a microwave.”
 of 5 bubbles cjhuder, 5 Feb 2017 | Read review
“The queen room on the small side and had only the desk chair for seating. We upgraded to a King suite.”
 of 5 bubbles larryg383, 4 Jan 2017 | Read review
“Rooms on upper levels offer private balconies and might be quieter”
 of 5 bubbles avid_traveler_2007, 20 Nov 2016 | Read review
“Ask to face one of the inner courtyards.”
 of 5 bubbles stephenkE3076XB, 8 Nov 2016 | Read review
5 of 5