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Hotel Silver Lake

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Traveller (38)
Room & Suite (20)
Pool & Beach (3)
Overview
  • Excellent10%
  • Very good16%
  • Average20%
  • Poor23%
  • Terrible31%
2 weeks ago
“TRUE-YOU GET WHAT YOU PAY FOR!”
31 May 2018
“Not as pictured, a little disappointed”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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1 - 5 of 117 reviews
Reviewed 2 weeks ago

Grumpy and arrogant lady at the desk. Worn desk chair. Stained sofa and living room chairs and carpet. Poor lighting in the bathroom. Mops and brooms left in hallways and by elevator. Thank goodness the bed was ok. Survived 3 nights. Needs upgrade in facility...More

Thank Landyeng
Response from FrontDesk_GM, General Manager at Hotel Silver LakeResponded 2 weeks ago

Thank you for taking the time to share your feedback with us. Making sure all of our guests enjoy comfortable accommodations and helpful service is our goal, and we apologize that your experience did not meet those standards. We will use your constructive comments to...More

Reviewed 31 May 2018 via mobile

Walked in, put bags down, left to get Lysol. Nice people, but the room had mysterious holes/divots under the threadbare carpet. Toilet, carpet, furniture, lighting, grout, sink, floor tile all had an old look and feel. Free parking (plus in LA), but water wouldn’t get...More

2  Thank MichelleR02
Response from FrontDesk_GM, General Manager at Hotel Silver LakeResponded 4 June 2018

Dear Michelle, We really value our guests' feedback and appreciate your thoughtful and detailed review. We're pleased to hear that you enjoyed our friendly staff and close proximity to the expressway. We're sorry to see that you didn't care for our rooms. We'll speak with...More

Reviewed 12 January 2018

I know that many here seem to complain about the various imperfections of this hotel. Granted, it's not a 4- or 5-star hotel, but it's far cheaper than a 5-star (or even a 2-star) hotel anywhere within a 10-mile radius. What it is: a family...More

1  Thank jim_from_sf
Response from FrontDesk_GM, General Manager at Hotel Silver LakeResponded 18 January 2018

Dear Jim, Your review made our team's day. We are delighted to hear that you enjoyed your stay with us in one of our clean, spacious, and comfortable rooms. You kind words are very much appreciated by our team, and we are glad you found...More

Reviewed 20 August 2017

The listing makes you think it is located in Silverlake, but really on the other side of Highway 101. Also, doesn't seem to be a Quality Inn as the website shows. Lots of worn down issues. Carpet is frayed everywhere, along with some stains. No...More

3  Thank Michael P F
Reviewed 7 August 2017

First Impression is always important. I guess the hotel staff is bare minimum since I had to wait about 10 min for someone to show up at the front desk. The checkin process took less time. I was told that towels weren't available so they...More

1  Thank Ronald L
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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$118 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (20)
Pool & Beach (3)
Dining (2)
Questions & Answers
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Tim V
27 December 2016|
Answer
Response from A P | Property representative |
Yes you can, but you will need to make sure that you put in the "NOTES" section the persons name that will be checking in and he will need to have an ID that matched the name and the only thing is the person checking in will... More
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Votes
Room Tips
"4th Floor rooms are best when traveling with a dog."
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"The hotel isn't a three star like they pretend and they have a major bug problem at the south side of the..."
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"Ask for a room in the back, quite."
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"love this place"
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