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SLS Hotel, A Luxury Collection Hotel, Beverly Hills

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SLS Hotel, A Luxury Collection Hotel, Beverly Hills
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1,674 Reviews from our TripAdvisor Community

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There are newer reviews for SLS Hotel, A Luxury Collection Hotel, Beverly Hills
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Showing 1,516: English reviews
Brooklyn, New York
Reviewed 25 October 2013

SLS is a premium hotel resort. Trip advisor needs to better its rating review advise because I am positive that SLS is better than 95% of the hotels listed ahead of it. You are sitting in the lap of luxury here. If you don't like $18 drinks, swanky guests, models everywhere and drop dead gorgeous rooms than don't stay here....

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Helpful?
Thank joeyb1107
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

So happy to hear how much you enjoy our property. We look forward to welcoming you back in the near future!

longport
Reviewed 23 October 2013

loved staying at the SLS hotel. the rooms were large and the bathroom was very nice. the service was top notch. loved the apples and bottle water as you checked in. the gym was well appointed and clean. the only disappointment was the darkness of the room and lack of outlets. could not read in bed and the overhead lights...

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Helpful?
1Thank elan w
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you for your recent visit to SLS Hotel at Beverly Hills. I'm sorry to learn of the challenges you encountered, but greatly appreciate your feedback! We do hope you will consider a second visit to the property in the near future. Should you wish to speak with us further please do not hesitate to reach out to us at...

Sydney, Australia
Reviewed 21 October 2013

Spent 3 nights at SLS in September and was so impressed with the service. Everyone was smiling and so helpful, from the front desk to the housekeepers. The rooms are a very good size and the bed very comfortable. My only criticism is how dark they are. Even the bathroom was as dark as a nightclub, which made putting on...

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Helpful?
Thank Foodiespy99
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you for your recent visit to SLS Hotel at Beverly HIlls. Your feedback is greatly important to us as we continue to build our brand. We are so fortunate to have the incredible minds of Philippe Starck as our designer, but do appreciate your feedback regarding the light in the rooms. Please do not hesitate to ask us for...

Sacramento, California
Reviewed 21 October 2013

I would characterize this hotel as very hipster and for the under 35 Hollywood set. Though the service from the valets, front desk and room service was all excellent, the room design is not very comfortable, the bathroom has little privacy, and not a comfortable desk. There were amenities missing from our room (bathrobes)and the shave kit was useless- a...

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Helpful?
Thank sactotrix
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you for your recent visit to SLS Hotel at Beverly Hills; however, please accept my sincere apologies for the challenges you experienced. We greatly appreciate your feedback as we continue to evolve our brand, and do hope that you will consider a second visit to the property in the near future. Should you wish to speak to us further...

New York City, New York
Reviewed 19 October 2013

Beautiful design and decor throughout. Very comfortable common areas. Excellent swimming pool and bar. Good restaurant and facilities. Close to everything you need in Beverly Hills. Not too many children!

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Helpful?
Thank CarolynNYC2012
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Whether it may be business or pleasure we look forward to welcoming you back again soon!

Frankfurt
Reviewed 19 October 2013

I stayed there on business recently and was utmostly disappointed. I can not fathom why I received the substandard services that I did. Above all unfriendliness, I did not receive the wake-up call in the morning and missed my flight. No body seemed to care, let alone apologized. Terrible, they may deserve to serve only the snobs. In addition, even...

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Helpful?
1Thank hhp
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Please forgive me for the unfortunate experience you had during your recent stay with us. I can assure you I will be personally investigating the cause of your missed wake up call. In addition, I would appreciate your time and feedback, so if you would please reach out to us at sls.beverlyhills@luxurycollection.com so that we may better understand the concerns...

Newprt Beach
Reviewed 18 October 2013

I have never before understood why people stay the weekend in a hotel within 50 miles of home before a weekend at the SLS. We live in OC but drove up to LA for a weekend getaway. Between the DJ, drinks, beautiful people and delicious food, the pool scene made for a fun day. Dinner at Bazaar was outstanding, as...

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Helpful?
Thank LoriCKenyon92625
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you so much for your recent visit! Whether it may be a day trip or another weekend, we look forward to welcoming you back again soon!

Phoenix
Reviewed 18 October 2013

The bad news: no coffee maker in the rooms - coffee service in the lobby starts at 7 am - and room service takes 25 minutes. Starbucks is four blocks away. The rooms are small, made to look larger by a lot of mirrors. They are "cute" but these rooms are not the kind you can stretch out in and...

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Helpful?
1Thank Terry S
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you for your recent stay at SLS Hotel at Beverly Hills! I'm so sorry to learn of your disappointment with the property. I would love to speak with you further about the details of your stay, as we hope you will consider a second visit to the property. Please do not hesitate to reach out to us at sls.beverlyhills@luxurycollection.com....

New York City, New York
Reviewed 16 October 2013

Service was impeccable and you could always count on a friendly face. The room is probably my favourite of any hotel I've stayed in before. The rooftop has a great atmosphere on a weekend afternoon and the bar team were always attentive, but be warned the music can get loud! Location, while not ideal sitting on the edge of Beverly...

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Helpful?
Thank Richard J
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you so much for your recent visit! We are so pleased to hear you enjoyed your stay and look forward to welcoming you back to one of our locations!!

Dallas, Texas, United States
Reviewed 11 October 2013

I was so excited to stay at this beautiful hotel in Beverly Hills. It is in close proximity to lots of shops, dining, and LA hotspots (with a car, that is). We stayed in an SLS suite for 5 days and 4 nights. These suites are spacious and well appointed. There were two things that concerned me during my stay,...

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1Thank Amy K
SLSBHManager, General Manager at SLS Hotel, A Luxury Collection Hotel, Beverly Hills, responded to this review

Thank you so much for your recent stay with us. I'm so sorry to hear about the rooms lack of cleanliness and can assure you that is extremely unacceptable for our hotel. I am personally speaking with our Director of Housekeeping so we can properly inspect the room as well as speak and better educate the attendant that last cleaned...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers guests a luxurious and elegant hospitality experience in the heart of Los Angeles' vibrant landscape, located just a block from The Beverly Center. ... more   less 

Additional Information about SLS Hotel, A Luxury Collection Hotel, Beverly Hills

Address: 465 South La Cienega Boulevard, Los Angeles, CA 90048 (Formerly SLS Hotel at Beverly Hills)
Region: United States > California > Los Angeles > Central L.A
Price Range: €382 - €618 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SLS Hotel, A Luxury Collection Hotel, Beverly Hills 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sls Hotel Los Angeles
Hotel Style:
#10 Spa Hotel in Los Angeles
#13 Luxury Hotel in Los Angeles
#36 Business Hotel in Los Angeles
#37 Romantic Hotel in Los Angeles
#66 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from SLS Hotel, A Luxury Collection Hotel, Beverly Hills staff and other travellers.
12 questions
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Las Vegas
9 months ago
Levittown, New York
5 months ago
Levittown, New York
5 months ago

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Questions? Get answers from SLS Hotel, A Luxury Collection Hotel, Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms can be a bit dark so be sure to open the curtains and move the light switches to high. There are some very special team members. Be sure to connect with the concierge team of Fredo, Sam and Zachary. Get to know Rahaleh at Tres. And the front desk team is available to support anything you need. Also the pool staff including Herbio, Peter, Rochelle, Enos, Ben, Ashley, Scott, Steven, Frederick, Yessina, Mynor, Jamie, Octavia make a day of relaxing up by the pool quite close to a day in heaven. I also find the housekeeping staff truly stellar. Thank you all for your care and extraordinary hospitality.”
AmyF41, 22 Apr 2017 | Read review
“Bring an extension cord and stay on a high floor. If noise from a busy street bothers you ask for a room not facing the street..”
  • panel to connect Xbox or PC to TV
SonofBen, 12 Apr 2017 | Read review
“Best for business, socializing, connecting”
celco, 10 Apr 2017 | Read review
“we did not have a good view of the city but it did not bother us at all!”
E3525OJmaria, 10 Apr 2017 | Read review
“We had a room, with a view of the Hollywood sign. Very nice!”
SGDESPREZ, 3 Apr 2017 | Read review
5 of 5