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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$322
          US$282
          Great Deal
          US$295
          US$295
          Traveller (468)
          Room & Suite (270)
          Pool & Beach (76)
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          Overview
          • Excellent25%
          • Very good37%
          • Average23%
          • Poor9%
          • Terrible6%
          Travellers talk about
          “city walk” (199 reviews)
          “theme park” (56 reviews)
          Wifi
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
          Offers from Sheraton Universal Hotel
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,596)
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          There are newer reviews for Sheraton Universal Hotel See the most recent reviews

          401 - 405 of 1,476 reviews

          Reviewed 23 August 2015

          My mother fell in the hotel lobby and had to go to the hospital and the dentist. It ruined part of our vacation. The hotel was very unsympathetic. The hotel did not offer to pay for the medical expenses since the accident was at the...More

          4  Thank mark42584
          Response from Sheratonmanager001, General Manager at Sheraton Universal HotelResponded 27 August 2015

          Dear mark42584, First and foremost, best wishes to your mother and for a speedy recovery. We can certainly understand how an incident such as this would impact your vacation. If accidents happen that were preventable or otherwise did not meet our own safety requirements, we...More

          Reviewed 23 August 2015 via mobile

          I booked this room for the convenience on a weekend trip to universal studios. The first room they gave us, 263, was a below ground level room at the end of a dark hall. It was very claustrophobic & felt unsafe. I requested a different...More

          3  Thank Patricia D
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 27 August 2015

          Dear Guest, We appreciate your feedback, as value for our guests is of the utmost importance to us. In fact, we are embarking on a room renovation project in the coming weeks as a direct response to our guests’ comments. As we begin for this...More

          Reviewed 20 August 2015

          We checked in on 8/11 we were assigned to room 161. This room is what is referred to as a Traditional Room and is located on the 1st floor below the Lobby which is the 3rd floor. the room was very small - had no...More

          6  Thank ROBERT S
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 27 August 2015

          Dear Kim D, Thank you for taking the time to leave your review. As a loyal Starwood guest, we are highly disappointed that we did not better fulfill your expectations. You deserve a stay complete with the finest in service, accommodations, and amenities. We encourage...More

          Reviewed 19 August 2015

          Great location, just down the hill from Universal Studios. Frequent free shuttle service to the park. Beautiful pool area and adjacent outdoor eating area- great for breakfast. Beyond that, there is nothing that can be said negative about the property. However, there is little that...More

          2  Thank dw221a
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 27 August 2015

          Dear dw221a, Thank you for your review. We are pleased to know that our free shuttle to Universal Studios was convenient to your needs and you enjoyed our recently renovated pool area. That being said, we regret that we missed the opportunity to make your...More

          Reviewed 19 August 2015 via mobile

          This was my first time in California we decided to stay a few days before heading to Maui, and since I'm such a big kid I wanted to do Universal Studios. This hotel is right on the universal property and the provide free shuttle to...More

          2  Thank Noch90s
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 27 August 2015

          Dear Noch90s, Thank you for taking the time to share your review. We agree that at our hotel, exceptional service should be the rule. We apologize for this uncharacteristic lapse in service from our bell staff, and we will be sure to address this situation...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$264 - US$403 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #86 Business Hotel in Los Angeles
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 457
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Ctrip TA, Orbitz, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Los Angeles >
          • Central L.A
          • Also Known As
          • Sheraton Los Angeles ,
          • Los Angeles Sheraton
          Add Photo Photos
          Traveller (468)
          Room & Suite (270)
          Pool & Beach (76)
          Dining (70)
          Hotel & Grounds (421)
          Bathroom (40)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
          Nearby
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          4.40 km away
           
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          4.30 km away
           
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          13.84 km away
           
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          22.48 km away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          MamaBellaLuca
          My family is planning a visit in November 2017, will the renovation completed by then? I am a SPG platinum member, are my children welcome to the club lounge with me during our stay?
          19 April 2017|
          Answer Show all 5 answers
          Response from Sheratonmanager001 | Property representative |
          Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
          1
          Vote
          Kathryn T
          Hello I have pre-paid our hotel room for our stay in May 2017 however I booked and paid for it before the notice went on the website advising of construction noise everyday between 8am and 6pm ! I am obviously very concerned about this ! Can someone please advise whether the rooms are finished or when they will be finished ?
          20 February 2017|
          Answer
          Response from Sheratonmanager001 | Property representative |
          Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
          0
          Votes
          Milehikrs
          What have you found, or do you recommend, as the best way to get to the hotel from the Burbank airport?
          4 February 2017|
          Answer Show all 2 answers
          Response from Sheratonmanager001 | Property representative |
          Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
          1
          Vote
          Room Tips
          "Of course the renovated rooms are nicer; but stay at the Hilton next door which isn't under construction."
          Read review
          "Rooms on lower level have walkout to the pool."
          Read review
          "choose a room several floors below the 21st floor party room or you will hate them."
          Read review
          "Our room was on the level below the lobby just down the hall from the restaurant - very quiet"
          Read review
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