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09/07/2017 10/07/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Savings alert: 11% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$295
          US$282
          Great Deal
          US$295
          US$295
          Traveller (468)
          Room & Suite (270)
          Pool & Beach (76)
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          Overview
          • Excellent25%
          • Very good37%
          • Average23%
          • Poor9%
          • Terrible6%
          Travellers talk about
          “city walk” (199 reviews)
          “theme park” (56 reviews)
          Wifi
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
          Offers from Sheraton Universal Hotel
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Hilton Los Angeles/Universal City
          3,571 reviews
          #60 of 351 hotels in Los Angeles
           
          BLVD Hotel & Spa
          379 reviews
          #91 of 351 hotels in Los Angeles
           
          Nite Inn at Universal City
          176 reviews
          #133 of 351 hotels in Los Angeles
           
          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #155 of 351 hotels in Los Angeles
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,596)
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          There are newer reviews for Sheraton Universal Hotel See the most recent reviews

          371 - 375 of 1,596 reviews

          Reviewed 14 October 2015

          Perfect, one of the best hotels I've stayed at. Get the club lounge access, its fantastic. The pool is outstanding and they do have Starbucks beverages for sale in the mornings, however the club breakfast should be enough. They also have all day coffee and...More

          Thank Austin T
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 20 October 2015

          Dear Austin T, Thank you for taking the time to write a review, and for staying with us while in the Los Angeles area. We are thrilled to hear that you loved your Club level room and the many benefits that go along with it,...More

          Reviewed 13 October 2015

          My wife and I recently stayed 4 days. The front desk staff were awesome. Very friendly and helpful. The restaurant food was always good, but a little pricey i thought. Our room was a little worn looking, but not too bad. The biggest problem I...More

          1  Thank David W
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 20 October 2015

          Dear David W, Although we’re glad to hear that you enjoyed excellent service from our staff and our convenient location right next to Universal Studios, we regret that you were not satisfied with other aspects of your stay. Please trust that we are taking your...More

          Reviewed 10 October 2015

          After travelling for nearly 24 hours to get to the hotel, upon check in the staff were not very friendly. We had requested joining rooms as we are a family of 5, with 3 young children. When checking in I was told very rudely that...More

          1  Thank sperryman
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 20 October 2015

          Dear sperryman, We apologize if our welcome to you was anything less than exceptional. While we would love to guarantee adjoining rooms and check in guests upon arrival, we are limited in our availability to do so, as this is dependent on departing guests from...More

          Reviewed 9 October 2015 via mobile

          We enjoyed our stay at the Sheraton as it was very central for Universal Studios, Citywalk, Warner Bros and the hotel had everything we needed. The staff could not do enough for us, especially Emeka, he was very friendly and made us feel very welcomed...More

          Thank Scootie33
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 20 October 2015

          Dear Scootie33, Thank you for your review. We are thrilled to hear you had easy access to Universal Studios and CityWalk thanks to our convenient location and shuttle service. Of course, we are pleased to hear that our staff went above and beyond for you,...More

          Reviewed 8 October 2015

          This is the second time I stayed at the Universal Sheraton, and both times, the service was exceptional. The rooms are neat and clean, room service is efficient, and their conference areas are sell managed. i like the restaurants, too. A nice selection of entrees,...More

          Thank Mel M
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 20 October 2015

          Dear Mel M, Thank you so much for choosing our hotel for a second occasion. It is wonderful to know that you enjoyed excellent service and fine accommodations for both stays. We, too, look forward to your next visit, and raising the bar even further....More

          Hilton Los Angeles/Universal City
          3,571 reviews
          #60 of 351 hotels in Los Angeles
           
          BLVD Hotel & Spa
          379 reviews
          #91 of 351 hotels in Los Angeles
           
          Nite Inn at Universal City
          176 reviews
          #133 of 351 hotels in Los Angeles
           
          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #155 of 351 hotels in Los Angeles
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$263 - US$407 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #86 Business Hotel in Los Angeles
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 457
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline, Ctrip TA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Los Angeles >
          • Central L.A
          • Also Known As
          • Sheraton Los Angeles ,
          • Los Angeles Sheraton
          Add Photo Photos
          Traveller (468)
          Room & Suite (270)
          Pool & Beach (76)
          Dining (70)
          Hotel & Grounds (421)
          Bathroom (40)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
          Nearby
          BLVD Hotel & Spa
          379 reviews
          .50 km away
           
          Nite Inn at Universal City
          176 reviews
          .35 km away
           
          The Garland
          2,946 reviews
          1.22 km away
           
          Hilton Los Angeles/Universal City
          3,571 reviews
          .23 km away
           
          Nearby Restaurants
          Good Neighbor
          93 reviews
          .35 km away
          Miceli's
          138 reviews
          .34 km away
          Saddle Ranch Chop House
          370 reviews
          .36 km away
          Mel's Diner
          111 reviews
          .41 km away
          Nearby Attractions
          Jurassic Park The Ride
          5 reviews
          .38 km away
          The Walking Dead Attraction
          11 reviews
          .41 km away
          Revenge of the Mummy - The Ride
          5 reviews
          .44 km away
          Escape Room Games
          27 reviews
          .39 km away
          Questions & AnswersAsk a question
          MamaBellaLuca
          My family is planning a visit in November 2017, will the renovation completed by then? I am a SPG platinum member, are my children welcome to the club lounge with me during our stay?
          19 April 2017|
          Answer Show all 5 answers
          Response from Sheratonmanager001 | Property representative |
          Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
          1
          Vote
          Kathryn T
          Hello I have pre-paid our hotel room for our stay in May 2017 however I booked and paid for it before the notice went on the website advising of construction noise everyday between 8am and 6pm ! I am obviously very concerned about this ! Can someone please advise whether the rooms are finished or when they will be finished ?
          20 February 2017|
          Answer
          Response from Sheratonmanager001 | Property representative |
          Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
          0
          Votes
          Milehikrs
          What have you found, or do you recommend, as the best way to get to the hotel from the Burbank airport?
          4 February 2017|
          Answer Show all 2 answers
          Response from Sheratonmanager001 | Property representative |
          Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
          1
          Vote
          Room Tips
          "Of course the renovated rooms are nicer; but stay at the Hilton next door which isn't under construction."
          Read review
          "Rooms on lower level have walkout to the pool."
          Read review
          "choose a room several floors below the 21st floor party room or you will hate them."
          Read review
          "Our room was on the level below the lobby just down the hall from the restaurant - very quiet"
          Read review
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