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11/06/2017 12/06/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$311
          US$311
          US$311
          Traveller (465)
          Room & Suite (268)
          Pool & Beach (76)
          Hilton Los Angeles/Universal City
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          #58 of 351 hotels in Los Angeles
           
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          Nite Inn at Universal City
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          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #154 of 351 hotels in Los Angeles
           
          Overview
          • Excellent25%
          • Very good35%
          • Average23%
          • Poor9%
          • Terrible5%
          Travellers talk about
          “city walk” (197 reviews)
          “theme park” (56 reviews)
          Wifi
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
          Offers from Sheraton Universal Hotel
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          Hilton Los Angeles/Universal City
          3,508 reviews
          #58 of 351 hotels in Los Angeles
           
          BLVD Hotel & Spa
          365 reviews
          #94 of 351 hotels in Los Angeles
           
          Nite Inn at Universal City
          172 reviews
          #139 of 351 hotels in Los Angeles
           
          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #154 of 351 hotels in Los Angeles
           
          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,585)
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          21 - 25 of 1,585 reviews

          Reviewed 11 April 2017

          We loved the hotel! Staff were very friendly and professional. Room was basic but clean and comfy. Buffet breakfast was yummy! Walking distance to Universal Studios and Universal City Walk which was awesome! We could also see Universal Studios from our room. That was cool...More

          1  Thank greciangoddess
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear greciangoddess, soumds like you had a blast , and we are just trilled your had a great stya! We hoep that yoru travles berign you back this way again soon!

          Reviewed 5 April 2017

          In all of my global travels, I have never experienced worse. This hotel is under renovation is an understatement. The hotel entrance is dilapidated. The parking garage is filthy and disgusting, the elevator to the top of the hill is filthy. The elevators in the...More

          2  Thank ilseschultz
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear ilseschultz, we are saddened that your visit did not go as planned , and you comments are very important. I do apologize we have definitely shared your feedback with the Directors involved. We hope to have the opportunity to regain you confidence during a...More

          Reviewed 5 April 2017

          Stayed for five nights on SPG points. As mentioned, there are large scale renovations going on right now, but that should not excuse some lacking service. We checked in on a Wednesday night to find that our room was not ready - at 9pm! Worse,...More

          1  Thank bruin89
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear bruin89 , I understand you concerns and there are areas that we certainly can improve on. We are highly focused on guest experience and it is disheartening that we missed this experience while you were here with your family. We could do better and...More

          Reviewed 5 April 2017

          I arrived after 4 PM, and my room was not ready. Finally, after 5 PM, they gave me a room, but it was not what I had paid for. I was tired and late for a meeting, so I accepted it with the condition that...More

          1  Thank HappyScientist
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear HappyScientist, your experience is the opposite of what we strive for and I would like to extend an apology on behalf of the Hotel. We are in the people business and caring, attentive service is what we do best .... and we certainly could...More

          Reviewed 4 April 2017 via mobile

          Awesone place to spend the weekend with a girl!! But they are going pricy !!! They even charged for the parking!!! Omg , one night 350 bucks total, i will seek something else next time cause they are extremely overpriced!!! Anyway we have fun, also...More

          Thank JLB1998
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear JLB1998 , we are glad you had a great time at the hotel and your feedback is very import, shared wit h the appropriate teams and managers. We hope to be of service again very soon! Thank you again for your time .

          Hilton Los Angeles/Universal City
          3,508 reviews
          #58 of 351 hotels in Los Angeles
           
          BLVD Hotel & Spa
          365 reviews
          #94 of 351 hotels in Los Angeles
           
          Nite Inn at Universal City
          172 reviews
          #139 of 351 hotels in Los Angeles
           
          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #154 of 351 hotels in Los Angeles
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$240 - US$391 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #86 Business Hotel in Los Angeles
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 457
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, Priceline, getaroom.com, HotelQuickly and HotelsClick so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Los Angeles >
          • Central L.A
          • Also Known As
          • Sheraton Los Angeles ,
          • Los Angeles Sheraton
          Add Photo Photos
          Traveller (465)
          Room & Suite (268)
          Pool & Beach (76)
          Dining (70)
          Hotel & Grounds (420)
          Bathroom (40)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
          Nearby
          BLVD Hotel & Spa
          365 reviews
          .50 km away
           
          Nite Inn at Universal City
          172 reviews
          .35 km away
           
          The Garland
          2,913 reviews
          1.22 km away
           
          Hilton Los Angeles/Universal City
          3,508 reviews
          .23 km away
           
          Nearby Restaurants
          Good Neighbor
          90 reviews
          .35 km away
          Saddle Ranch Chop House
          367 reviews
          .36 km away
          Miceli's
          134 reviews
          .34 km away
          Mel's Diner
          113 reviews
          .41 km away
          Nearby Attractions
          Jurassic Park The Ride
          5 reviews
          .38 km away
          The Walking Dead Attraction
          10 reviews
          .41 km away
          Escape Room Games
          27 reviews
          .39 km away
          The Baked Potato
          30 reviews
          .33 km away
          Questions & AnswersAsk a question
          MamaBellaLuca
          My family is planning a visit in November 2017, will the renovation completed by then? I am a SPG platinum member, are my children welcome to the club lounge with me during our stay?
          19 April 2017|
          Answer Show all 4 answers
          Response from Sheratonmanager001 | Property representative |
          Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
          1
          Vote
          Kathryn T
          Hello I have pre-paid our hotel room for our stay in May 2017 however I booked and paid for it before the notice went on the website advising of construction noise everyday between 8am and 6pm ! I am obviously very concerned about this ! Can someone please advise whether the rooms are finished or when they will be finished ?
          20 February 2017|
          Answer
          Response from Sheratonmanager001 | Property representative |
          Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
          0
          Votes
          Milehikrs
          What have you found, or do you recommend, as the best way to get to the hotel from the Burbank airport?
          4 February 2017|
          Answer Show all 2 answers
          Response from Sheratonmanager001 | Property representative |
          Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
          1
          Vote
          Room Tips
          "Rooms on lower level have walkout to the pool."
          Read review
          "choose a room several floors below the 21st floor party room or you will hate them."
          Read review
          "Our room was on the level below the lobby just down the hall from the restaurant - very quiet"
          Read review
          "The higher you go the better view of the Valley (floors 18 are the best)"
          Read review
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