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Crowne Plaza Los Angeles International Airport Hotel

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Crowne Plaza Los Angeles International Airport Hotel
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1,341 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles International Airport Hotel
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Showing 1,072: English reviews
Bogota, Colombia
1 review
Reviewed 1 week ago

I always stay in the Marriott at lax but it was fully booked so I decided to give it a go to a different hotel. The Crowne plaza at lax. First impression, nice lobby, not so good attention at the desk when checking in. I had booked a king room but they gave me a double twin room, and from... More 

Review collected in partnership with this hotel

Helpful?
Thank adrianaT1150LE
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your stay with us here at the Crowne Plaza Los Angeles Airport. I am very sorry to hear that you were generally disappointed with your stay. Thanks again for your comments. We truly appreciate your patronage. Best regards, Paul Gibbs General Manager More 

Adelaide, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

This hotel was the perfect stopover before heading off the next day to New York. After a long flight from Australia wanted to have a sleep and freshen up. The staff were very obliging and check in was quick. Had a little noise from the flights heading in and out as you are not far from the airport but that's... More 

Helpful?
Thank Janet C
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your positive comments with the entire staff. Thanks again for letting us know that we did a good job for you and we... More 

Cambridge, Canada
1 review
Reviewed 1 week ago

Very nice hotel. Very close to airport actually walked to terminal. Nice floor for IHG Platinum with breakfast and from 5-7 beer and wine. Check in was very good. Nice coffee shop and restaurants on premises

Review collected in partnership with this hotel

Helpful?
Thank bronsky21
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your stay with us here at the Crowne Plaza Los Angeles International Airport. Glad to hear that you had a great experience. Thanks again for your comments. We truly appreciate your patronage. Best regards, Paul Gibbs General Manager More 

Los Angeles, California
1 review
Reviewed 1 week ago

A good place to stay after arriving in LAX . Close to airport and free shuttles run frequently from airport to hotel. The restaurant has a good menu and I had a good meal there. Due to its being near to LAX the noise level isn't conforming but it's ok for one night

Review collected in partnership with this hotel

Helpful?
Thank ArchieCali
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. Thank you so much for your comments. Best regards, Paul Gibbs General Manager More 

Las Vegas
2 reviews
Reviewed 1 week ago

Arrived late evening from Paris, stood on the elite line for 5-10 min. while desk clerk organized himself. No one in front of me and no one in back. Other clerk busy with another. Went to room no refrigerator, had one sent to my room. finally settled in, "no internet" called operator, connected with right person who told me to... More 

Review collected in partnership with this hotel

Helpful?
Thank 365nv
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for your review. We regret any inconvenience that you may have been forced to suffer due to this situation described in your review. We take our guest comments seriously and welcome any opportunity to improve. Though we would prefer you had a better experience at our hotel, we thank you for sharing your thoughts and we hope you... More 

Rio de Janeiro, RJ
1 review
Reviewed 1 week ago

The hotel offers good amenities, mainly considering its purpose of short stays. Nevertheless, a little more kindness would have been nice. I had a problem with my air company that finally gave a voucher to the hotel, but with no previous contact. When arriving the hotel, I was exhausted and stressed, but had to wait a long time until the... More 

Review collected in partnership with this hotel

Helpful?
Thank Vera L
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

1 review
Reviewed 1 week ago

After flying for 14 hours and arriving very early (8AM), Diamon had been a breath of fresh air for our team of 15 who came all the way from Melbourne Australia. After initially being ignored at the check-in counter by one of the staff who just left us unattended and just simply said the hotel is full, Diamon came and... More 

Review collected in partnership with this hotel

Helpful?
Thank Victor G
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

San Diego, California
Level Contributor
11 reviews
3 hotel reviews
Reviewed 1 week ago

Outstanding service from check in till check out!!! Very good rooms at 5 min shuttle distance from the airport. Perfect for business and holiday sleepover if close in distance to LAX is required. Unfortunately I didn't have time to enjoy the breakfast and I was still to full at night to check out the restaurant

Review collected in partnership with this hotel

Helpful?
Thank Whizzo040
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

A TripAdvisor Member
Reviewed 1 week ago

Beautiful hotel with friendly staff. The rooms are clean and comfortable, the breakfast buffet was amazing and service staff was very professional. There was a nice little deli/coffee with delicious dessert. In he bar/restraunt the prices may have reflected LA prices yet way to pricey for my budget. That is only reason for 4 star and not 5

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. We do have a living wage ordinance here in Los Angeles that applies to hotels only. Our... More 

Saint Louis, Missouri
Level Contributor
30 reviews
11 hotel reviews
Reviewed 1 week ago

The Crown Plaza is convenientley located and the last minute rate was very reasonable. Hotel is clean with friendly service and a great shuttle service to LAX. Hotel has several options for breakfast in the morning just off the lobby. I would definitely stay here on my next business trip to the LA area.

Helpful?
Thank 77worldtraveler81
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: €123 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#26 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Los Angeles International Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is bad”
 of 5 bubbles G185UYandreww, 2 Dec 2016 | Read review
“Request for quitter room if you don't like runaway noise. Remember your breakfast voucher upon check in. If you travel solo, request for single king bed. ”
 of 5 bubbles aziyahy, 1 Dec 2016 | Read review
“Add a small refrigerator. We ordered a pizza downstairs for dinner during our 2nd stay. It would have been nice to have pizza for breakfast the next morning, but was unable to refrigerate it. ”
 of 5 bubbles CarlaFarmer, 1 Dec 2016 | Read review
“Always stay on 16th floor club room is great”
 of 5 bubbles RAD179, 28 Nov 2016 | Read review
“I had one facing the airport and on the 14th floor and loved it.”
 of 5 bubbles MrHighFlyer, 28 Nov 2016 | Read review
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