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Crowne Plaza Los Angeles International Airport Hotel

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Crowne Plaza Los Angeles International Airport Hotel
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1,352 Reviews from our TripAdvisor Community

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Showing 1,083: English reviews
Longmont, Colorado
Reviewed yesterday NEW

Pleasant greeting at check-in and upgrade to executive floor consistent with platinum status. However, room had embarrassingly worn carpet where it met the tiled area; the club lounge offerings were the cheapest wine and beer possible; and the "business center" in the lobby was a pay-for-use arrangement by the minute (35 cents) and per printed page. Lower-end hotels provide free...

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Helpful?
Thank Ben S
San Francisco, California
Reviewed 2 days ago NEW

Great location, great staff, nice updated rooms. The staff was friendly and professional. The bar was very nice and the value was great. I would recommend this hotel for travelers looking for convenience to San Fran without the sky high prices

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Helpful?
Thank trevor693
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the comments, but these are not for the Crowne Plaza Los Angeles Airport. Your review should be directed towards the Crowne Plaza Los Angeles Harbor in San Pedro. Thanks for your loyalty to our brand and I am sorry you had a bad experience. best regards, Paul Gibbs General Manager

Usa, Japan
Reviewed 2 days ago NEW

every thing was excellent &the staff was very helpful ,will recommended to all my staff to use it &it will be my 1st hotel when I travel to lose Anglos as I like the service and location ti used the restaurant several time it was very good

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Helpful?
Thank mansour o
WA State
Reviewed 2 days ago NEW

Had a weather layover caused by bad weather in Seattle and couldn't make flight back , so Alaska Airlines put us up for the night. Hotel was very nice , well kept. Only thing I saw was paint peeling from ceiling above shower. First hotel in a long time I've not seen a shower cap with the other amenities. Not...

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Helpful?
Thank islandgirl6333
San Diego, California
Reviewed 2 days ago NEW

I was extremely impressed with the staff. Everyone was very welcoming and helpful. The rooms need a little maintenance. The air conditioner was noisy and the faucets in the bathroom needed tightening.

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Helpful?
Thank SDtrippers
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also...

Honolulu, Hawaii
Reviewed 3 days ago NEW

After a 3 hour delayed flight out of San Antonio, I was refreshingly pleased with my accommodations at Crowne Plaza LAX. The room was very clean, and I appreciated the aroma therapy free sample that was on the bed in my room. The water pressure was greater than expected when I used the shower at 5AM, understandably (not many people...

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Helpful?
Thank kriskailimai
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager

Frankfurt, Germany
Reviewed 3 days ago NEW

good location near airport, good bus connection, great room cleaning service. Its a great place to stay at your business trip in L.A. I can recommend it to anyone who is loóking for a clean, well-located Hotel during a short stay (2 weeks) in Los Angeles.

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Helpful?
Thank F7127APalan
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am happy to hear that you enjoyed your stay with us here at The Crowne Plaza LAX. Thank you so much for your comments and we hope to see you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager

Sedona, Arizona
Reviewed 3 days ago NEW

The reason guests stay at a hotel near LAX Airport is for convenient access to the airport. We waited at the airport for 30 minutes for a "Crowne Plaza" shuttle bus to drive past the pickup area while observing at least two shuttles from every other nearby hotel arrive and depart during that time period. Finally, a bus marked "Airport...

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Helpful?
Thank Steve B
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your recent stay with us here at the Crowne Plaza Los Angeles Airport. First of all, please accept my sincerest apologies for the delay in the shuttle service. Construction at LAX has presented some major traffic problems but I will be sure to share these comments with our shared shuttle operator. Again, I apologize that...

Island of Hawaii, Hawaii
Reviewed 4 days ago NEW

As frequent travelers from Hawaii to the mainland, we often make a stop in LA for one night, usually coming and going to Europe. We have stayed at another location for many years, but found the Crowne Plaza with a restaurant at a comparable price. The room was clean and comfortable, and we had a great nights' sleep before departing...

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Helpful?
Thank Dan F
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

Reviewed 4 days ago NEW

i like staying here whenever i have a layover in LA because the hotel staff is so friendly and i always get upgraded to a larger room. but the shuttle service is the worst. when my friends cannot pick me up, i rely on the shuttle from LAX to the hotel and I always end up calling after over 30mins...

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Helpful?
Thank Zarrin R
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: €122 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#27 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Los Angeles International Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“every thing was excellent especially the duty manger in that time was very helpful &the front desk stuff only one thing if you can do it the parking to be reduce for the guests”
 of 5 bubbles mansouro40, 8 Dec 2016 | Read review
“probably opposite side of airport as planes take off from LAX at all times of night.”
 of 5 bubbles islandgirl6333, 8 Dec 2016 | Read review
“No room is bad”
 of 5 bubbles G185UYandreww, 2 Dec 2016 | Read review
“Request for quitter room if you don't like runaway noise. Remember your breakfast voucher upon check in. If you travel solo, request for single king bed. ”
 of 5 bubbles aziyahy, 1 Dec 2016 | Read review
“Add a small refrigerator. We ordered a pizza downstairs for dinner during our 2nd stay. It would have been nice to have pizza for breakfast the next morning, but was unable to refrigerate it. ”
 of 5 bubbles CarlaFarmer, 1 Dec 2016 | Read review
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