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Holiday Inn Express Van Nuys

HIExpress.comUS$178*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Van Nuys
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Van Nuys
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Showing 182: English reviews
Bonita, California
Reviewed 19 November 2015

Stay on a consulting tip. Neighborhood may not be considered safe -- two security guards at the entrance and parking lot. Room was a bit worn, cleanliness was suspect. Free breakfast was adequate. Would be nice if coffee and tea available all day. No ice on each floor. Poor internet and cell phone connectivity. Pool was not available -- closed...

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Helpful?
Thank 2139CPlace
IHGCare, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Dear 2139CPlace, Thank you for taking the time to leave us feedback during your business trip. We are very sorry to hear that the overall hotel condition and location was not up to your expectations. Our goal is to make everyone’s stay special and this review will be useful in our endeavor to continually monitor and improve the quality and...

Seattle, Washington
Reviewed 19 November 2015

One of the stand outs with this hotel was how friendly and helpful the employees were. Someone that seemed to be a manager stood near the desk in the morning looking for someone to help and offering great service. Their business center worked well too. I got the impression, however, that the ownership wasn't interested in investing too much more...

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Helpful?
Thank dadsthoughts
IHGCare, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Dear dadsthoughts, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our staff to be friendly and helpful. However, we regret that your overall experience was not 100% satisfactory. We would also like to apologize for falling short of your expectations regarding our TV...

Reviewed 25 October 2015 via mobile

Holiday inn express is usually my go to hotel, but this one did not satisfy as expected. The bed was so hard I suffered from a sore back each morning we got up. If you are built like a 2x4 these beds are for you. The staff was sweet and offered to let us try another room, but they stated...

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Helpful?
Thank Tracyumm
IHGCare, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Dear Tracyumm, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to the quality of bed....

Reviewed 19 August 2015

I had to spend a night here and it was a very clean room and the staff was nice the security guards are great guys had a few conversations with one of them. The breakfast was good and the place had an overall good feeling to it. The only problems I had with the place... Was the price. Way to...

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Helpful?
1Thank Cody D
Reviewed 6 August 2015

I spend 2 night in this hotel with my family, rooms are clean same bathrooms, tv not working, front desk knows, but they don't send no body to fix the tv, i try to go with my kids to swimming pool, and the was big mess, broken glass bottles, empty cans, some patio chair swim inside the pool, big mess,...

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Helpful?
Thank Paul W
IHGCare, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Dear Paul W, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept my sincerest apologies for the unsatisfactory service you received from the staff. Rest assured that all your comments will be looked into and actions will be taken. We greatly appreciate your feedback as this gives us the avenue...

Nederland, Texas
Reviewed 2 August 2015

After having a horrible experience at another hotel... we retreated to Holiday Inn Express. They were SO nice to us. They gave us a great price, lemonade and cookies too. The hotel has an amazing breakfast plus FREE parking (which is a plus in LA). The rooms were huge; clean; and the staff was Fabulous!!!! I will definitely stay her...

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Thank JamPack1965
Bradford, United Kingdom
Reviewed 1 August 2015

The Holiday Inn Express franchise provides no restaurant or bar and, usually nothing in the immediate area so taxi's are required to visit restaurants or bars. This Express didn't even have any rooms with kitchenette. A fridge had to be ordered. Only breakfast provided and, in this case, a very poor one. Rarely was there any scrambled egg or bacon...

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Helpful?
Thank Banny81
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We deeply regret that your stay was not as convenience as possible. As far as the franchise is concern, all standards were met by the property and other request, needs and amenities you were looking for were unfortunately can not be provided. All staff were trained and passed the standards, if this is not satisfactory to your standards we sincerely...

Reviewed 20 July 2015 via mobile

I had an excellent checkin prices with Manny. He was absolutely amazing. Super friendly and intelligent. He knows how to take care of guests. Front desk is the heart of any hotel and he knew how to prove that. He took care of any of my requests in just a matter of 2 minutes. I will never forget this stay....

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Helpful?
Thank Kishan P
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We would like to send our gratitude in acknowledging Manny's excellent service provided at check in and during your stay. Definitely will commend him and make it a role model on how to deliver great service. Thank you again and wishing you a great weekend.

Chicago, IL
Reviewed 14 July 2015

My room smelled awful. The internet worked in the morning, but not in the evening. The fitness room is a closet with a couple of treadmills, a bike, an elliptical, and a deflated stability ball. I could not possibly recommend this hotel to other travelers.

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Thank hbhil
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We would like to apologize if we did not meet your expectation of a hotel standard, and would review your stay to make sure our staff will take care of the comment you mentioned. If there is anything we could do to make you stay again please feel free to contact the hotel directly when making the reservation in the...

Hayward, California
Reviewed 7 July 2015

Friendly staff and good continental breakfast. Closed to Freeway 405, restaurants, fast food and gasoline station. Spacious parking lot. Easy access to Universal Studios and Downtown Los Angeles. Will definitely stay here again.

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Helpful?
1Thank mrifontabla
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Appreciate your comment of the staff for being friendly and us having a good breakfast that definitely helps in boosting our morning wake-up energy. Thank you also for mentioning that you will be coming back to the area and stay at the same hotel.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our 7-storey Holiday Inn Express Van Nuys has 132 newly-renovated rooms with wonderful pillow top beds and granite bathrooms, it has spacious work area with personal voice mail service. The hotel offers a dedicated floor for smoking-rooms only. One of the best location in the Los Angeles area, off the 405 Fwy at Roscoe Blvd exit in Van Nuys, 20 minutes to Downtown Los Angeles, Beverly Hills and Rodeo Drive and it s great shopping and restaurants, UCLA, Getty Museum, Hollywood for star-gazing, LAX, Burbank Airport and Van Nuys Airport. You will be greeted by our friendly staff in our granite and crystal chandelier lobby which offers complimentary 24 hours coffee. We offer a free business center, with internet connection, complimentary local calls, complimentary parking, complimentary full hot breakfast. Our Olympic sized outdoor heated pool is surrounded by a gated-garden. The exercise room is available 24-hours with state-of-the-art equipment. We offer pay-per-view movies, complimentary coffee maker with coffee and tea, iron/ironing board, hair dryer and hypo-allergenic rooms. ... more   less 

Additional Information about Holiday Inn Express Van Nuys

Address: 8244 Orion Ave, Los Angeles, CA 91406-1344
Region: United States > California > Los Angeles > North San Fernando Valley
Price Range: €156 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Van Nuys 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Holiday Inn Express Van Nuys Hotel Los Angeles
Holiday Inn Van Nuys
Holiday Inn Los Angeles
Los Angeles Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Van Nuys staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Van Nuys staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We where in the middle of hotel”
alltheway56, 28 Mar 2017 | Read review
“We were close to the front but it was quiet overall.”
4mycountry96, 7 Mar 2017 | Read review
“My room was in the middle and quiet.”
woorker47, 2 Mar 2017 | Read review
“Take room from upper floor. A busy road is very close to the hotel....”
Traveller007Finland, 4 Jan 2017 | Read review
“They all seemed the same. I wasn't there long enough to make a judgment on this.”
315arsenm, 9 Aug 2016 | Read review
5 of 5
HIExpress.com
US$178* /night
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Prices are for 1 room, 2 adults
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