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Courtyard Los Angeles Sherman Oaks

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Courtyard Los Angeles Sherman Oaks
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276 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Reviewed 3 days ago NEW

Stayed at this hotel from Jan 22 - Feb 4 and for the first time in my life, words can't describe how impressed I am with the level of serivce given by every single person that works there! I have worked in the hospitality industry for over 10 years, have owned a large scale security company for the last 25...

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Thank Robin M
Los Angeles, California
Reviewed 5 days ago NEW

My family and I spent about 5 weeks at the hotel last summer. Last Sunday, we had an emergency at the house and checked in late for one night after an 8 hour drive from Phoenix with my wife and young daughter. We were exhausted and not in a good mood. We were lucky enough to get a reservation but...

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Helpful?
Thank dewinterstewart
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Velvet Rope Service: Thank you for taking the time to write your glowing review. We appreciate your recognition of our service and team. They work hard to ensure all of our guests receive 5 star service. I hope that all is well with your emergency. We look forward to welcoming you and your family back again soon. Thank you,...

Houston, Texas
Reviewed 2 weeks ago via mobile

Sherman oak hotel Pros Good actually great in bar but forks and knifes are like they got them at Denny's Nice well equipped gym 4th floor is the floor where gym and pool is but very quiet Advertised Large rooms and they are very very roomy Nice size bathroom Near The Galleria..not really a mall but dining Great after hours...

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1Thank swalkerd
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Good morning swalkerd: Thank you for taking the time to review our hotel. We appreciate your feedback. I agree that our view is amazing. Especially when so many people are on the freeway and our guests are enjoying a relaxing day at the pool. We are evaluating the room lighting with our engineering team. Thank you again for your feedback...

Austin, Texas
Reviewed 2 weeks ago

Room was clean enough. Good housekeeping service and front desk. Cafe was okay, except... Ordered waffle without bananas. Server asked if strawberries were okay and I said yes. I was served a waffle covered with bananas. I am allergic. Sent it back and got a new one. Wonder why the server didn't notice the mistake first. She wasn't that busy....

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Helpful?
Thank J O
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Good morning J O: Thank you for taking time to review our hotel. We sincerely appreciate your business and loyalty. Thank you for your compliments on our housekeeping and front desk teams. They truly work hard to exceed the expectations of all guests. I apologize for the challenge in the cafe. I will meet with my team this morning to...

Chula Vista, California
Reviewed 3 weeks ago via mobile

The floor we stayed in was recently remodeled, very nicely resecorated, the room was very spacious and the beds were very comfortable.... check in was very smooth and the staff made sure that everything was as requested.

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Helpful?
Thank Richard P
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Good morning Richard P: We sincerely appreciate your review and business. We have completed the remodel of all of our available guest rooms and are excited by your comments. We look forward to welcoming you and your family back again soon. Sincerely, Lance and the Sherman Oaks Courtyard Team

South San Francisco, California
Reviewed 18 January 2017

Stayed in one of the remodeled 5th floor rooms. Nicely decorated, very Comfortable Bed, Bathroom Clean Modern and Stylish. Lots of parking (fee). Good Lobby Restaurant. Superb Front Desk Staff and Housekeeping. Great Location, right next to Sherman Oaks Galleria and 405 Freeway Ramps. Highly Recommend for Business and Leisure Travelers. I got a Great Deal with the Room Rate...

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Thank craigprabha
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Craifprabha: Thank you, thank you, thank you for posting your delightful review on TripAdvisor. We appreciate your comments on our team and restaurant. We look forward to welcoming you back again for another wonderful visit. Many thanks from all of us at the Sherman Oaks Courtyard

central coast, California
Reviewed 17 January 2017

The hotel desk clerk greeted us and helped us find the quietest room possible on the sixth floor. The room was newly remodeled. The entire hotel has been redone except for one floor left to upgrade. As soon as we reached our room we got a call from the front desk asking if the room met our expectations. The desk...

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Helpful?
Thank Kay54
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Kay54: Thank you so much for your review. I will share your comments with my guest services team. Our follow up calls to our guests are one of the many five star touches we provide to make every stay enjoyable. Thank you also for mentioning the great senior discount we offer. We look forward to welcoming you back soon....

Windermere, United States
Reviewed 17 January 2017

Finding a warm homey place in LA is not the easiest thing in the world. While visiting family in Sherman Oaks we had the pleasure of staying at the Courtyard by Marriott. They were warm, friendly and made me feel quite welcome. The suite was great and perfect for the price. I have already booked my next stay.

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Thank Robert D
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Robert D: Many many thanks for posting your wonderful review on TripAdvisor. We greatly appreciate your compliments. Thank you for your business and loyalty. We look forward to welcoming you back soon. Lance and the Sherman Oaks Courtyard Team

Northern California
Reviewed 17 January 2017

In most respects, this was a completely normal hotel for its class, just what you would expect from a business class hotel in a large city. Check-in was friendly and efficient. I was caught off-guard by the $19 charge for parking, but while heading for the lot I found free street parking and the desk clerk immediately removed the charge...

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Helpful?
Thank AndyTheGameInventor
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear AndyTheGameInventor: Thank you for your review. I especially enjoyed reading about the outlets. We put a lot of thought into our business traveler and outlets were a priority. Our showers are a big hit too with all of our guests. Thank you for your business and loyalty. We look forward to welcoming you back soon. Lance and the Sherman...

Sacramento, California
Reviewed 6 January 2017

The staff was very friendly and accommodating to room requests. They even remembered us on our second visit to the hotel in 3 months! Rooms were clean, with beautiful north or south views. Rooftop spa was nice, with a great view. Pool temperature was very comfortable. Breakfast onsite was very good, and convenient when we were short on time, but...

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Helpful?
Thank Eric M
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Eric M: Many thanks for your wonderful and very detailed review. We appreciate your business and loyalty. We look forward to welcoming you and your family in the near future. Have a great 2017, Lance and the Sherman Oaks Courtyard Team

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Los Angeles Sherman Oaks

Address: 15433 Ventura Boulevard, Sherman Oaks, Los Angeles, CA 91403
Region: United States > California > Los Angeles
Price Range: €172 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Sherman Oaks 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Courtyard Los Angeles Sherman Oaks Hotel Los Angeles
Los Angeles Marriott
Los Angeles Courtyard
Hotel Style:
#64 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Sherman Oaks staff and other travellers.
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Questions? Get answers from Courtyard Los Angeles Sherman Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South West side has less noise, Higher floors have better view of the hollywood hills.”
 of 5 bubbles U8220PDrobinm, 23 Feb 2017 | Read review
“Ask for a Remodeled Room”
 of 5 bubbles craigprabha, 17 Jan 2017 | Read review
“Ask for a room on the south side away from the freeway.”
 of 5 bubbles Kay54, 17 Jan 2017 | Read review
“We were in the rear overlooking the highways in the distance rather than the surface streets. Quiet. I'd go for that location again.”
 of 5 bubbles AliceR646, 5 Jan 2017 | Read review
“Upper floors reduce the traffic noise from below”
 of 5 bubbles brattymom, 29 Nov 2016 | Read review
5 of 5