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Crowne Plaza Los Angeles Harbor Hotel

638 reviews
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Traveller (162)
Room & Suite (98)
Dining (7)
Overview
  • Excellent24%
  • Very good38%
  • Average23%
  • Poor8%
  • Terrible7%
Travellers talk about
“cruise terminal”(63 reviews)
“pre cruise”(43 reviews)
“long beach”(44 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (638)Write a Review
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All reviewscruise terminalpre cruiselong beachfree shuttleprime timebreakfast buffetcorner suiteshuttle serviceplatinum memberbed was very comfortablehotel shuttleupgraded to a suitedecent hotelhotel restaurantussparkingluggage
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11 - 15 of 583 reviews
Reviewed 4 weeks ago

Booked a club room only to learn during our stay there is no longer a lounge or any club level amenities. Entire hotel is dated. Furnishings are in poor condition. Closet and bathroom doors don’t close tightly. Toilet stall in bathroom by pool does not...More

1  Thank B-Long77
Response from Aaron S, General Manager at Crowne Plaza Los Angeles Harbor HotelResponded 4 weeks ago

Thank you for sharing your feedback with us. I'm sorry that you were disappointed by your stay. Please contact us so we can follow-up with you. We have a number of improvements under way at the property which will address the concerns you noted. Thank...More

Reviewed 4 weeks ago

This was a very nice place to stay - close to historic downtown - within walking distance - good places to eat in the area. The shuttle service to the cruise port was very efficient and on time. The hotel was very clean and a...More

Thank fibberdibber
Response from Aaron S, General Manager at Crowne Plaza Los Angeles Harbor HotelResponded 4 weeks ago

Thank you very much for your review. I'm glad to hear you enjoyed your stay. I will share your kind words with our team. I hope that you had a great cruise and that we will see you again on your next visit to San...More

Reviewed 4 weeks ago

The staff here is pretty friendly but thats pretty much all there is good to say about this hotel. My family and I stayed here since we were visiting the nearby Aquarium of the Pacific. First impressions are everything and unfortunately, this hotel didnt leave...More

1  Thank VictoriaAllen
Response from Aaron S, General Manager at Crowne Plaza Los Angeles Harbor HotelResponded 4 weeks ago

Thank you for taking the time to post your review. I appreciate your feedback and will share it with our team. I am pleased to let you know that we have a number of upgrades happening at the Hotel - I hope that you will...More

Reviewed 4 weeks ago

Shuttle to the ship made the trip easy! No this is not a fancy hotel, but it was clean, the bed was comfortable, the room was large and had more than we needed. Located in the region next to the port so industrial but it...More

Thank Jane H
Response from Aaron S, General Manager at Crowne Plaza Los Angeles Harbor HotelResponded 4 weeks ago

Thank you for taking the time to post your review. I appreciate your kind words about the service, cleanliness and comfort you experienced on your visit. We look forward to seeing you when you return!

Reviewed 16 January 2018 via mobile

The air conditioner did not work and it happened to be a very warmed night. The beds were small and it needed some updated furniture. Did not need enter the password to the WiFi so I was very untrustworthy about using the opened WiFi. I...More

1  Thank 452eliasn
Response from Aaron S, General Manager at Crowne Plaza Los Angeles Harbor HotelResponded 18 January 2018

Thank you for sharing your comments about your visit with us. I am sorry that you were disappointed with your stay. Please contact us and we will be happy to discuss your stay and see what we can do to make it right. We do...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$148 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (162)
Room & Suite (98)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
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potsUk
21 September 2017|
AnswerShow all 5 answers
Response from ExperiencedTravelers | Reviewed this property |
Strongly urge you to use Bel Air Limo 310-410-1515. We have used them over the past few years and they are fairly priced and 100% reliable. The price is one thing but the reliability is key, and they have never been less... More
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Room Tips
"Ask for view of cruise port. Can watch cruise ship coming in."
Read review
"We asked if it was possible to get a room with a harbour view, which was fantastic."
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"Check your room before unpacking, ask for a view above the 5th floor and at the end as the rooms in general..."
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"we were on the front, it was totally silent"
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