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Crowne Plaza Los Angeles Harbor Hotel

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534 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles Harbor Hotel
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Showing 490: English reviews
Dallas, Texas
Reviewed 4 weeks ago

This hotel was inexpensive, but not worth the hassle. The tub did not drain. The thermostat in the room did not work and there was no air for the entire 4 days. We had to leave the hotel windows open to get any air circulation. We asked 4 times to have someone come look at it or move us to...

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Helpful?
1Thank Susan M
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Susan M, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our rooms, amenities and location. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate...

Bermuda
Reviewed 4 weeks ago

The hotel was ideal for a pre cruise stay. Staff were both accommodating and professional. We were even afforded the opportunity to visit a local bank before checking out. I would not hesitate to recommend this hotel.

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Thank world taster
Wimberley, Texas
Reviewed 4 weeks ago

This is a great place stay before going on your cruise. They provide a free shuttle to the cruise port. The staff is excellent. The room we had the bathroom was a little tight, but the bedroom was awesome and a very comfortable bed.

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Thank lowemanc
Atlanta, Georgia
Reviewed 18 March 2017

I arrived at the hotel at midnight. The environment is good and seems safe. But the parking lot was kind of hard to park, full of cars and not too many positions. My room faced harbor which is a good view. The path is a little narrow, and since my room was at the end of the path, there are...

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Thank fengzej
Morgantown, West Virginia
Reviewed 17 March 2017 via mobile

Had a great stay and would definitely recommend. The staff is friendly and the onsite restaurant is great. So id give it a 5 out of 5. Its not a hard place to find and valet parking is only $11 so you cant beat that anywhere.

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Thank Jason W
Yokneam Illit, Israel
Reviewed 16 March 2017

Me and my colleague stayed in this hotel for a week while working in the area. The location was good for us, fifteen minutes drive from the office, but otherwise there's not much to do around the hotel. Rooms were quiet and clean, WiFi worked, we haven't had any complains. Breakfast was typical boring american breakfast, almost same every day,...

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Thank Leonid T
State Center, Iowa
Reviewed 13 March 2017

Best part of this hotel is that it is in walking distance of the cruise terminal and the US Iowa. Also we found a very good restaurant just a couple blocks away. We walked all around the neighborhood within a 5 block radius and had no problems at all. There is a very nice boardwalk (wide walking path) along the...

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1Thank DaleJane
Memphis, Tennessee
Reviewed 9 March 2017

Writing this review pains me more than you’ll ever know. In advance of taking a 15-day cruise to Hawaii, my wife and I booked a night at the Crown Plaza Los Angeles Harbor Hotel. As travel agents we booked the hotel to learn whether or not to recommend it to our clients. POSITIVES: The proximity to the cruise terminal was...

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Helpful?
Thank Jim S
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hello Jim S, Thanks for sharing your thoughts about your most recent stay with us. It's lovely to read that you were able to highlight the service you received from our front desk and restaurant staff. On the downside, your remarks about the hotel needing refurbishment and elevators to be slow were a total let down. I will surely encourage...

London, United Kingdom
Reviewed 9 March 2017

I am not really sure why anyone would want to stay in this area unless perhaps they have an early cruise departure. Take my advice and stay in Long Beach which is not far away by Uber or taxi and is a pleasant neighbourhood and nice to walk around with lots of shops and restaurants nearby. San Pedro or Long...

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Helpful?
Thank markzz2
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hi markzz2, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the condition of the rooms, room service food quality, hotel lifts, and room AC among the others. I would like to apologize for any inconvenience these issues may have caused...

Reviewed 7 March 2017 via mobile

The customer service for billing enquiries is appealing. I have called several times to query for a possible overcharged hotel transaction. Only reservations picked up my calls but were unwilling to check the billing records and also unwilling to put me in touch with the billing person. They told me to call front desk which no one ever picks up...

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Helpful?
Thank Yee C
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Yee C, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. That said, it is disconcerting to know that there were issues with how your billing concern was handled. More so, on behalf of the hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S Palos Verdes St, San Pedro, Los Angeles, CA 90731-3329
Region: United States > California > Los Angeles > Harbor
Price Range: €131 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles Harbor Hotel staff and other travellers.
9 questions
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Questions? Get answers from Crowne Plaza Los Angeles Harbor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Port.”
953adelek, 6 Apr 2017 | Read review
“Room 904 has a view over the hotel's heating plant, not the best.”
MarkWS1964, 5 Apr 2017 | Read review
“I doubt there is a good room at this hotel”
susanmS4544MA, 23 Mar 2017 | Read review
“If you order from online stores to the hotel address, write your room number!”
leonidt158, 16 Mar 2017 | Read review
“Corner suite was great!!”
genelary, 6 Mar 2017 | Read review
5 of 5