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555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Lowest prices for your stay
Hotel direct offer!AAA Member Rate
Travelocity
US$1,246
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Free cancellation until 08/10/22
Expedia.com
US$1,246
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Free cancellation until 08/10/22
Hilton
US$1,194
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Free cancellation until 09/10/22
Reserve now, pay at stay
Hotels.comUS$1,246
Booking.comUS$1,485
PricelineUS$1,485
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (1904)
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Panoramas (40)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Los Angeles / Universal City
Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 409 hotels in Los Angeles
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. All guest rooms and suites feature attractive decor and have high-speed internet access. Keep up-to-date with work at any time in the 24-hour business center. Have a Hollywood wedding in the 16,000 sq. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. ft. of function space. Enjoy local cuisine in the Café Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Vending machine
Airport transportation
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, Spanish, Chinese, Filipino
Hotel links
Special Offer:AAA Member Rate
5466Reviews205Q+A100Room tips

Reviews
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Most Recent
Zoe B wrote a review Yesterday
1 contribution
When we arrived we were greeted by Danny! He was so kind and funny. Danny was very helpful and even helped us with the metro. Danny was very funny and I really enjoyed our stay! Thank you Danny and what a great Hotel.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jess M wrote a review Aug 2022
San Ramon, California35 contributions62 helpful votes
Hotel's Favourite
Our first visit to this hotel turned out to be better than we expected. This was mainly due to the kindness of the staff. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. He really went the extra mile. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. He was so welcoming and helpful. I wish we could remember his name (Julio?). We loved the fact that we were guaranteed connecting rooms. The shuttle to the park was convenient and came approximately every fifteen minutes.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: rooms 1973 and 1972 were nice because we could see the park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 3 Aug 2022
Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paolo wrote a review 28 Sep
2 contributions
Victor made a delicious cocktail and was super welcoming. Recommend grabbing a solid drink and a nice chat! Other staff was awesome and charming, nice seating and good vibes. And unique creative drinks.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded yesterday
Thank you for taking a moment from your busy schedule to share your recent experience! We’re pleased to see that you enjoyed your visit. Thank you for recognizing the friendly and helpful service of our property. We look forward to welcoming you back in the not-too-distant future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gian D wrote a review 28 Sep
1 contribution
Victor made me a fantastic toki whiskey cocktail. Super lovely service and very funny. Great hospitality. My family often stays at this hotel when they visit so it’s a pleasure to come by and enjoy some drinks at the hotel (good drinks are hard to come by at big hotels like this).
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded yesterday
Thank you for taking a moment from your busy schedule to share your recent experience! We’re pleased to see that you enjoyed your visit. Thank you for recognizing the friendly and helpful service of our property. We look forward to welcoming you back in the not-too-distant future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Backpacker wrote a review 26 Sep
San Luis Obispo, California1031 contributions255 helpful votes
We had an enjoyable stay here. We LOVED the room! It was comfortable and quiet! The staff were polite and helpful. And this is in spite of a traumatizing even that occurred with housekeeping. The day we were to check out, we went to breakfast early (hadn't checked out...it was only 8 am). We took our luggage to our car but left all of our food & drinks for the trip home in the room, as again, we hadn't checked out and it was early. We went to breakfast. We came back and the maids were cleaning our room and had taken all of our food and drinks for themselves. Since they didn't speak English, they called their manager, Brandon. We were horrified! It was only 9 am at this point. And we felt violated. Finally, the floor manager, Jerome called and arranged a reimbursement for us. But it is unforgivable that the maids were cleaning our room, took our things and we hadn't checked out! While we were waiting to hear from the floor manager, a maid kept cleaning the room while we were waiting. We had to ask her to leave. We felt violated and we both knew that she shouldn't be cleaning while guests are in the room and it was only 9 am and we hadn't checked out! Supposedly, the managers were to get together to come up with a new policy to ensure this doesn't happen again. But it was upsetting. Again, they did provide reimbursement. We would stay here again, but we'll be on the alert!
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 2 days ago
Thank you for taking the time in leaving us a review and feedback on your visit. However, we’re truly sorry you had to experience your vacation in a negative manner. I have investigated this and learned that someone from our property and from the Hilton Guest Assistance desk has reached out to you directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C P wrote a review 25 Sep
1 contribution
Stayed at the Hilton for 4 nights! Ezra and Victor were amazing bartenders. Victor recommended several amazing margaritas (tropical crush and blackberry [skulls not included] were awesome). Ezra was always welcoming! Great job overall for their bartending staff!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 4 days ago
Thank you for taking the time aside to write a review regarding your recent stay here at Hilton Universal in such glowing terms. Our team is happy to read that we exceeded your expectations with the hotel and the service received. It’s our top priority to go above and beyond for our guests and we’re glad that our team could be so helpful and attentive.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott S wrote a review 25 Sep
2 contributions
With the combination of atmosphere and beautiful scenery this place is prime real-estate. Victor our bartender was the best in the business. Ask for a Manhattan by Victor...... you won't be disappointed!!! You won't want to leave.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 4 days ago
Thank you for taking a moment from your busy schedule to share your recent experience! We’re pleased to see that you enjoyed your visit. Thank you for recognizing the friendly and helpful service of our property.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kirstin wrote a review 24 Sep
1 contribution
We came for Halloween horror nights, and we headed to the bar. Max and Vic were fantastic, the drinks were delicious and Max had us laughing the whole time. They were fast with our drinks, and made us feel super comfortable. I will definitely go back!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 5 days ago
Thank you for taking a moment from your busy schedule to share your recent experience! We’re pleased to see that you enjoyed your visit. Thank you for recognizing the friendly and helpful service of our property.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ella Williams wrote a review 24 Sep
36 contributions
+1
We stopped in the lounge for a quick cocktail before heading to Universal Studios and ended up having 3. :-) The drinks were very delicious and the service was outstanding. We highly recommend stopping in to say hello to Max the bartender and the bar back Victor, Not only were the drinks amazing but the service was top notch I recommend the spooky margarita, spicy mojito and mango sours shots
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 5 days ago
Thank you for taking the time aside to write a review regarding your recent visit and for recognizing our friendly staff.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard S wrote a review 24 Sep
Angmering, United Kingdom440 contributions111 helpful votes
+1
With just a one night stop over at the hotel we were greated with a warm and friendly smile and service, nothing has been too much trouble. Being a tad getlagged the staff were fantastic. We were given the most amazing room (a corner suite on the 19th floor) which had a panormaic view to die for. The meal the bar was tasty with a selection of oriental or american classics and reasonably priced. The breakfast buffer is a bit pricey bit wow, what a choice! All in all we will be coming back, not only to enjoy this hotel but ex0lore Universal city and LA!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 5 days ago
Thank you for taking a moment from your busy schedule to share your recent experience! We’re pleased to see that you enjoyed your visit. Thank you for recognizing the friendly and helpful service of our property. We look forward to welcoming you back in the not-too-distant future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$256 - US$360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton
LOCATION
United StatesCaliforniaLos AngelesUniversal City Area / Central L.A
NUMBER OF ROOMS
495
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Frequently Asked Questions about Hilton Los Angeles / Universal City
Which popular attractions are close to Hilton Los Angeles / Universal City?
Nearby attractions include The Wizarding World of Harry Potter (0.4 km), Universal CityWalk Hollywood (0.5 km), and Studio Tour (0.4 km).
What are some of the property amenities at Hilton Los Angeles / Universal City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Los Angeles / Universal City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Los Angeles / Universal City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Los Angeles / Universal City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Los Angeles / Universal City?
Conveniently located restaurants include Lard Lad Donuts, Good Neighbor, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Hilton Los Angeles / Universal City?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hilton Los Angeles / Universal City have airport transportation?
Yes, Hilton Los Angeles / Universal City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Los Angeles / Universal City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Los Angeles / Universal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Los Angeles / Universal City?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.