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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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277 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Reviewed yesterday NEWvia mobile

They really try hard to overcome the hustle and bustle and coldness of an airport hotel. Rooms are warm looking and good size. Staff are great especially the check in front office. There is a Anca on the front desk that really goes out of her way to solve all problems. Makes life that much easier for a very busy...

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Helpful?
Thank Charlie F
Gold Coast, Queensland
Reviewed yesterday NEW

This was an okay hotel. Rooms a tad small for 3 people to stay in - but did the job I guess. Comfort was there along with all the necessities in the bathroom. We ordered room service for dinner and it had a good selection to choose from.

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Thank NYCloveaffair
Los Angeles, California
Reviewed 2 days ago NEW

Excellent service for event. Assigned Hotel Employee Estela Estrada who did a fantastic job ensuring we had food and amenities on time and throughout event. Great room set up and problem free valet parking. Food was excellent and staff was very professional and courteous.

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Thank mmcauc
Fresno, Texas
Reviewed 2 days ago NEW

I stayed at this hotel while I was in LA for a graduation, and everything about the place was beyond expectation, The room service food was very good, and also they use a robot that navigates the hotel to bring things like towels and other toiletries to your room which is very interesting to see. The lobby has a bar...

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Thank Azuogu1
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

The past 2 months I have stayed at the Sheraton Gateway for about 30 days.... the front desk staff is excellent and manager Coco is reason enough to stay here. She is EXCELLENT and solves any problem that may come up. It's like coming home to family.

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Thank cinconinos
Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

Hotel seems to have been renovated recently. Outstanding bed. Front desk service polite and efficient. The bar at the restaurant Costero has a great vibe. Offers small plates of locally-sources food perfect for an individual traveler. The tuna poke and brussel sprouts were outstanding. Shuttle service was prompt. I only wish they had a Dunkin Donuts in the lobby instead...

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Thank GWM160
Sydney, Australia
Reviewed 3 days ago NEW

Usually, when choosing a hotel, I select a room on a club floor. This serves two reasons; breakfast included and evening canapes/cocktails included. When travelling for business or pleasure my days are always spent outside the hotel and I look forward to coming back in the evening sitting in the lounge as a couple of drinks and a few snacks...

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Thank Sue F
Reviewed 3 days ago NEW

I had my wedding reception here in December and it was GREAT!!! I would like to take a moment and thank Tonya Spencer for the amazing job of helping me put everything together along with the banquets team that made the day possible. I also want to give a special thank you to Estela Estrada for making sure that my...

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Helpful?
Thank Ariola L
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It was our pleasure to be a major part of such an important day in your life and we’re thrilled that everything met with your satisfaction. I will be sure to pass your kind words and appreciation along to Tonya and Estela for all their attention to detail in ensuring that you, your new husband and your guests enjoyed an...

Chicago, Illinois
Reviewed 4 days ago NEW

We were here due to our overseas flight got mechanical delay for 18 hours, we check in at 3am and thank god we were on the first bus load and got checked in fast. The staff was fast and friendly even at 3am! The hotel offer shuttle to and from the airport every 15 min or so. The room was...

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Thank Redshirts889
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We’re happy to have been able to provide you with a comfortable place to rest while your plane was delayed and I’m delighted that you were impressed with our hotel and all that we have to offer. It would be a pleasure to welcome you back to the Sheraton Gateway Los Angeles Hotel the next time you are traveling through...

Albuquerque, New Mexico
Reviewed 5 days ago NEW

This is the second time I have stayed at the Gateway and it only gets better. Efficient shuttle service, nice rooms, comfy beds and now a large bar and bistro for dining which was wonderful since we arrived at 11pm.

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Helpful?
Thank greenchili21
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for returning for a second visit to our hotel. We love hearing that our guests are pleased with all that we have to offer and we appreciate you taking the time share your kind words with us. We look forward to becoming your go to hotel when visiting the LA area and hope to see you again soon...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: €153 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Travelocity and Priceline so you can book your Sheraton Gateway Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#17 Green Hotel in Los Angeles
#27 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Los Angeles staff and other travellers.
27 questions
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Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother with Club Floor rooms”
 of 5 bubbles BrisbaneFergs, 17 Jan 2017 | Read review
“Don't think you can do anything .. you are at the mercy of front desk .. maybe be nice to them?”
 of 5 bubbles EYD, 13 Jan 2017 | Read review
“old rooms ,worst service”
 of 5 bubbles danielesky, 12 Jan 2017 | Read review
“If you are a light sleeper, ask front desk to put you in a quiet(er) room”
 of 5 bubbles 980cynthiah, 12 Jan 2017 | Read review
“Search for best rate on third party site but try to book directly with the hotel at the same price.”
 of 5 bubbles jd09er, 9 Jan 2017 | Read review
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