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Holiday Inn Los Angeles International Airport

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1,181 Reviews from our TripAdvisor Community

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Showing 868: English reviews
trevor-wa
Reviewed 27 November 2013

A very regualar/nice holiday inn, except as a platinum member I got upgraded to the top (executive) floor. Even though my room was on the west end of the floor and the elevators are in the middle towards the west end the elevator motor noise echo'd thru the room all nite and I didn't get a wink of sleep ....

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Helpful?
Thank trevor-wa
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Trevor-wa, Thank you for taking the time to write us a review on your recent stay. Your feedback is very important to us. I am sorry about the disruptive elevator noise. We want to accommodate our guests to the best of our ability. With that said, please do not hesitate to contact me on your next trip and I...

Sydney, Australia
Reviewed 27 November 2013

We stayed at the Holiday Inn for a couple of days, the location of the hotel is good as well being close to the airport if you are only there for a short stay over. We wanted to go shopping so asked Joe the bell captain from the Concierge Desk and he was extremely helpful, showing us options for shopping...

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Helpful?
Thank J0anne2013
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear J0anne2013, Thank you for taking the time in writing us such a great review on your recent stay. Joe has been at our property for over 30 years and is extremely knowledgably, he knows all the great areas around us. Thank you again and we hope to see you again soon! Sincerely Nancy Rosales Assistant Front Office Manager

Los Angeles, California, United States
Reviewed 25 November 2013

This is the most over-priced hotel in the IHG chain! Priced nearly identical to the neighbouring Holiday Inn Express, as well as the Crowne Plaza, and Candlewood Suites, it is laughable because the other 3 properties are so far and above this one, there is no comparison whatsoever! The hallways were dingy, depressing, filthy dirty, the lobby not much better....

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1Thank CaliforniaKewl
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear CaliforniaKewl, First and foremost; thank you for taking the time to review our hotel. Holiday Inn LAX was recently taken over by a new management company and there are great things to come. These comments help us identify the issues that are big to the consumer so we can target those items. Rest assured we are taking note of...

Washington, District of Columbia, United States
Reviewed 18 November 2013

My friends and I were flying in from a number of different cities across the USA for a cruise that left the next day and we wanted a basic hotel near the airport to be able to use our one rental van to pick up each person at they landed and then crash for a night of sleep. The hotel...

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Helpful?
Thank ThomasH21
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear ThomasH21, First and foremost; thank you for taking the time to write us a review on your recent stay. I am happy that the staff was pleasant but am so sorry that the rooms were not up to par. We take pride in the cleanliness of our rooms and we are completely aware that this is not a common...

New York City, New York
Reviewed 6 November 2013

I have stayed here a number of times on short business trips, too many to count. I arrived in the morning, and noticed a sign on the door saying that the hotel was under new management. I usually book my room under the government rate, as in the past they've give quite a few perks for booking that rate. The...

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2Thank Hotels2ndhome
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Hotels2ndhome, Thank you for taking the time to write a review about your recent stay. Your feedback is very important to us. You are absolutely correct in that we have changed management. Please know that we still value our Government employees and have modified these changes to complimentary breakfast and parking. Do not hesitate to contact me if you...

Auckland, New Zealand
Reviewed 30 October 2013

Had a very pleasant stay at the holiday inn. Very handy to lax and the concierge Joe was very helpful when the tour we had planned fell through. He had us on another new tour bus within 20mins. He took all the stress out of our vacation!

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Helpful?
2Thank Malcolm J
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Malcolm J, Thank you for taking the time to write us a review about your stay with us. I am very happy that Joe was able to make your vacation here in LA a stress free one. He is our superstar here at the Holiday Inn. Our hotel shuttle is a definite plus for LAX travelers since it runs...

Melbourne, Australia
Reviewed 22 October 2013

We had a great time at the Holiday Inn LAX The concierge Joe made our stay enjoyable with handy hints, tips and info. Joe was very helpful! We would definitely recommend this place to everyone. Room was clean :-) Dean

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1Thank Dean55551
Timaru
Reviewed 17 October 2013

Arriving late into LA we were book into this hotel and were given a very nice clean room and were received with nice friendly staff. Next morning we meet Joe and he was fantastic and so very very helpful with advice with tours etc etc.

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1Thank Gillian C
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Gillian C, Thank you so much for this friendly review. I am proud to see my team work hard to exceed your expectations. I will most definitely be sure to let Joe know of the amazing work he is doing. Thank you again for your wonderful remarks, see you very soon! Sincerely Nancy Rosales Assistant Front Office Manager

SLC
Reviewed 10 October 2013

Because of a delayed flight my wife and I were stuck at LAX overnight. American Airlines gave us vouchers for Holiday Inn Los Angeles International Airport. The shuttle picked us up at the airport and we were at the hotel within 20 minutes with very little walking. The hotel room was great. No smoking and very clean room. The hotel...

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Helpful?
Thank justin S
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Justin S Thank you very much for taking the time to write us a review. I am so pleased that your stay with us was a success. We strive to have the friendliest staff and exceed all your expectations. I'm sure being stranded wasn't fun but am so happy that we made the situation a pleasant expierence. Sincerely, Julio...

Seattle, Washington
Reviewed 10 October 2013

I'm a Holiday Inn guy (or, I guess an IHG guy). I joked in the elevator with a couple who checked in at the same time at 11:00 pm that "at least with a Holiday Inn you know what you're getting". Unfortunately not true last night. Started out okay - well appointed and updated room, although the property is pretty...

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Helpful?
Thank DeanfromSeattle
Julio F, Front Office Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear DeanfromSeattle, First and foremost; thank you for staying with Holiday Inn LAX. We appreciate you taking time to let us know of your experience. We made note of the issue with 1105 and our engineering specialists are working on that room as we speak! It's our goal to exceed all customer expectations and am deeply sorry we fell short...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The closest full service Holiday Inn to the Los Angeles Airport with complimentary 24 hour LAX shuttle service. Our central location puts you just minutes away from “everything LA”. Come enjoy places like Disneyland, Universal Studios, Hollywood, Santa Monica, Venice Beach and all that beautiful Southern California has to offer.Stay connected with free high-speed Internet access. Maintain your exercise regimen in our state-of-the-art fitness center. Unwind at Landings Restaurant and Lounge, serving breakfast lunch and dinner, featuring California cuisine and daily specials.The Holiday Inn Los Angeles International Airport–LAX Hotel, where Kids Stay and Eat Free! Credit Card is required at check-in for all guests paying in cash at check-in or upon check-out. Credit Card is also required upon check-in for incidentals regardless if guest intends to not incur incidentals during their stay. We are a 100% Smoke Free Hotel. ... more   less 

Additional Information about Holiday Inn Los Angeles International Airport

Address: 9901 La Cienega Boulevard, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: €116 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Los Angeles International Airport 3*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline and IHG so you can book your Holiday Inn Los Angeles International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Los Angeles International Airport Hotel Los Angeles
Los Angeles Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Los Angeles International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor is a little low for any kind of view”
 of 5 bubbles JCMallory, 29 Jan 2017 | Read review
“King Rooms definitely worth the price! Very spacious. The higher the better(Quieter)!”
 of 5 bubbles carmenvargasruiz, 12 Jan 2017 | Read review
“higher floors offer a good view of the flights landing”
 of 5 bubbles lavatea, 8 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles NanF794, 22 Jun 2016 | Read review
“The views are of Mcdonalds or a gas station. Renee at the front desk was very nice and did help out by lowering the bill.”
 of 5 bubbles 68reneet, 22 Jun 2016 | Read review
5 of 5