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The Westin Bonaventure Hotel & Suites

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2,672 Reviews from our TripAdvisor Community

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Showing 2,145: English reviews
Oakland, California
Level Contributor
65 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 12 July 2013

Despite my poor experience last time, I returned because it's where I could get the best deal. This time, check-in was fast - but overall, it's still a mixed bag. Plus: Excellent fitness center available 24 hours. Lots of good food choices within the hotel-opolis - I liked the gyro sandwich and the Korean BBQ. Minus: $40 parking per night... More 

Helpful?
1 Thank Ikura
lmccue77, Director of Sales at The Westin Bonaventure Hotel & Suites, responded to this review

Thanks for your review and your kind words regarding the services and products that you found to your liking at the Westin Bonaventure. I have passed on your comments to our front office management team and our housekeeping team regarding the service items you were not pleased with. While we do from time to time offer discounts through outside providers,... More 

Chicago, Illinois
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 July 2013

I really enjoyed my stay at the Westin Bonaventure! I traveled to LA for a vacation with my boyfriend. He has stayed at this hotel before and raved about how nice the hotel was, so he recommended that we stay the Bonaventure. I'm glad we stayed here! We stayed for 2 nights. The hotel has a great location in downtown... More 

Helpful?
2 Thank docsurglace
Phoenix, Arizona, United States
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2013

I'd describe Bonaventure as a city within the city. The Hotel property offers just about anything a traveler would need from fast food to fine dining. Above street skyways connect the hotel to urban parks and surrounding buildings. Very courteous check-in staff, housekeeping and valet parking. The property is very well kept and the outdoor pool is awesome.

Helpful?
2 Thank Danny R
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2013

Hotel is overall nice some staff being pleasant while some not really. Location's good and facilities are not too bad either. Starting with Service, the staff at the reception was relatively nice and saw our check in process through nicely. However the concierge was terrible. He was by far the most unhelpful person we've met in the hotel. Maybe he... More 

Helpful?
1 Thank avvee
Sydney, Australia
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 July 2013

Outstanding hotel that met all our needs. Great location, helpful staff, excellent pool and health club! Stayed for 8 days and could not fault it. Room and bed is perfect and presently sitting in the foyer bar on Independence Day 4th July, listening to an outstanding live band - can they play!

Helpful?
Thank worldtravel69
Helsinki, Finland
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 July 2013

I stayed at Westin Bonaventure 4 nights for a conference. Its a good conference hotel with spacious rooms in a typical business hotel style. The hotel interiors and public spaces are interesting, but the logistics between the different levels is demanding. Not all levels are directly accessible with the elevators. Not much to see in downtown, and shopping is quite... More 

Helpful?
1 Thank Aroundtheglobe
Seattle, Washington
Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 July 2013

I stayed at the Westin for business. The room was a good deal, but everything else adds up very quickly. If you have ever stayed at a Westin, you know your experience will be top notch. The Bonaventure is a great hotel that also has a good history of films that were made there. The pros: Downtown location was terrific.... More 

Helpful?
Thank BaronMIke
Santa Cruz, California
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2013

An iconic part of the LA skyline, the Bonaventure is striking from the outside. Unfortunately, its multiple towers make it a headache to navigate from within. Our room on the 22nd floor was spacious & comfortable & offered a splendid view of the LA Basin. However, it smelled of "air freshener," a characteristic of American hotels that I can't stand.... More 

Helpful?
Thank CatPorter
lmccue77, Director of Sales at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for staying at the Westin Bonaventure and sharing your review. We are an iconic hotel that was built in 1976 by the famous architect John Portman. If you stayed with us in May or June you visited during busy conference and convention times and limited guest room availability as a result. There are several parking options in addition... More 

Minneapolis, Minnesota
1 review
Reviewed 27 June 2013

This is my first Trip Advisor review, because I'm so disappointed at the experience I've had at this Westin and I've only been in my room for one hour. The first room I checked into smelled like mildew and the phone wasn't working. The second still smelled like mildew, so I figured it was a building issue. Then I attempted... More 

Helpful?
Thank MSO19
lmccue77, Director of Sales at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for staying with us and providing your review. Our rooms are thoroughly cleaned and inspected prior to a guest's arrival to insure the highest quality of cleanliness and that all in-room amenities are properly working. I am sorry that the room you were assigned did not meet your expectations and that our efforts to resolve this wasn't satisfactory.... More 

Graz, Austria
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2013

Stayed there for 4 nights, used the gym and the pool a lot and enjoyed the great lobby area. Good value for money. Location was good for me as on a business trip, on vacation I would other areas more interesting for tourism. I particularly enjoyed the brewery which is actually not part of the hotel - chilling in the... More 

Helpful?
Thank peergue
lmccue77, Director of Sales at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for your recent stay at the Westin Bonaventure and your kind comments regarding your experiences. We appreciate your recommentation and certainly look forward to welcoming you back when your travel plans call for downtown Los Angeles. More 

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 

Additional Information about The Westin Bonaventure Hotel & Suites

Address: 404 South Figueroa Street, Los Angeles, CA 90071
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: €184 - €530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Reservation Options:
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Also Known As:
The Westin Bonaventure Hotel And Suites
The Westin Bonaventure Hotel Los Angeles
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin
Hotel Style:
#6 Green Hotel in Los Angeles
#19 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bonaventure Hotel & Suites staff and other travellers.
27 questions
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Oxnard
3 months ago
over a year ago
San Francisco Bay Area
over a year ago
Turin, Italy
Atlanta, Georgia
over a year ago

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Questions? Get answers from The Westin Bonaventure Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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