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The Westin Bonaventure Hotel & Suites

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2,715 Reviews from our TripAdvisor Community

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Showing 2,180: English reviews
Lagos, Nigeria
Reviewed 2 days ago NEW

My first visit to the United States and i was lodged at the Westin Bonaventure in Los Angeles. Leaving Nigeria, i really didn't know what to expect but i was overtly impressed. The hotel was big seeing it in real life though i had checked it out on google prior to my visit. On my first day, i took a...

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Helpful?
Thank Omoyemi
Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

A friend told me this was probably the best hotel in Los Angeles in 1980. Water fountains, a pool, a million rooms, views all over, Starbucks in the lobby, easy for Uber pick up & drop offs. Standard rooms, nothing super wild, average bathroom, solid bedding. No scuzz or scum. Great location!

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Helpful?
Thank james g
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

Reviewed 4 days ago NEWvia mobile

I stayed here for a recent convention at the Los Angeles Convention Center. Registration and check-in process smooth but I was disappointed with options for a quick meal. There is a food court on the 4th floor but the choices were pizza, Korean or Chinese - pricey and limited. The rooms were nice but the blow dryer in the room...

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Helpful?
Thank Donna L
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your review and glad you chose to stay with us. We are constantly working on improving our guest’s overall experiences. We will look into the issues regarding the room not being cleaned on time and the broken hair dryer to our staff.

Los Angeles, California
Reviewed 4 days ago NEW

I stayed there for almost over a week. The views are great. There are a couple of restaurants inside the hotel. Also, the location is so perfect in the downtown area. There are so many places around, restaurants, clubs etc.

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Helpful?
Thank saumyasingla
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We love hearing feedback from our guests. We are glad that you enjoyed your stay with us and hope to see you again soon!

Reviewed 6 days ago NEWvia mobile

Such a beautiful hotel. The elevator was in my opinion the best feature--especially if you're on a high floor. Views of the city are magical. As well as in the rooms out of huge panoramic windows. Hollywood sign in near sight & of course the city lights at night time. Didn't love the valet parking charge too much as the...

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Helpful?
Thank Chelsey W
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!

Reviewed 6 days ago NEW

This hotel is in the LA Financial District which is very convenient for times when I need to stay over in Downtown LA. Walking to the office is a breeze from this location. The hotel itself is nice and clean, although it is showing wear-and-tear in some areas of the hotel. The rooms offer a nice view of downtown LA....

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Helpful?
Thank Iryn S
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

Keller, Texas
Reviewed 1 week ago

Warmly greeted and welcomed as an SPG gold member at reception. Agent was very helpful and said our room was ready 3 hours before check-in time. Selected a room on the 12th floor in the Green Tower. Elevators were quick. Room a comfortable size but little unused space. Bath was very up-to-date. HVAC system worked well. Did not hear hall...

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Helpful?
Thank Bob S
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

Dallas, Texas
Reviewed 1 week ago

hotel is located probably 3 miles from the convention center so you are right downtown. Service and congeniality of staff are the biggest standouts as from the doorman to the wait staff to the front desk and housekeeping all were great. Special recognition to room service.staff as they were particularly friendly as were the event staff, just a really positive...

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Helpful?
Thank Peter2150
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

We appreciate your valuable feedback and glad that you chose to stay with us. We will make sure to share this review with our staff. We are constantly committed to improving our guest’s overall experiences and hope to see you again soon!

Jeddah, Saudi Arabia
Reviewed 1 week ago

This hotel is in a great location in downtown LA. With its unique design both inside and out it's a memorable building. The external elevators are a bit hair-raising but definitely spectacular, and the revolving bar is a fun place for a drink or two. It's also fun to look up what movies have been shot in the hotel -...

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Helpful?
Thank Stephanie F
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review of our hotel. The Westin Heavenly bed is certainly a highlight of all our guest stays. We're glad that you had a great time and hope to see you again here soon.

Reviewed 1 week ago

My experience at the Westin was very pleasant--beautiful, clean rooms and awesome hotel design. The staff were helpful and let us check in early and also stored our luggage before check-in and after check-out. We had a nice view of downtown LA. The hotel is located close to most subway lines, and cabs were also affordable to most places. The...

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Helpful?
Thank lukeferree
Aaron H, Marketing Team at The Westin Bonaventure Hotel & Suites, responded to this review

Thank you for the great review. We pride ourselves on providing great customer service to all of our guests. We will let our staff know that they are doing a great job and hope to see you again soon!

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 

Additional Information about The Westin Bonaventure Hotel & Suites

Address: 404 South Figueroa Street, Los Angeles, CA 90071
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: €243 - €609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Reservation Options:
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin
Hotel Style:
#6 Green Hotel in Los Angeles
#19 Luxury Hotel in Los Angeles
#35 Family Hotel in Los Angeles
#48 Romantic Hotel in Los Angeles
#53 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bonaventure Hotel & Suites staff and other travellers.
29 questions
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Oxnard
5 months ago
over a year ago
San Francisco, CA
San Francisco Bay Area
over a year ago
Turin, Italy

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Questions? Get answers from The Westin Bonaventure Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are awesome views of the city from whichever tower you find outside and the rooms have double glazing for added sound insulation.”
 of 5 bubbles Omoyemi, 19 Jan 2017 | Read review
“Should call ahead for the room with views”
 of 5 bubbles saumyasingla, 17 Jan 2017 | Read review
“Rooms right-next to elevators could be distracting and not so quiet”
 of 5 bubbles iryns2015, 15 Jan 2017 | Read review
“For one or two, the standard rooms with the king bed are great.”
 of 5 bubbles lukeferree, 12 Jan 2017 | Read review
“A high room will have a good view”
 of 5 bubbles GOGOGONE, 10 Jan 2017 | Read review
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