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Sheraton Grand Los Angeles

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Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
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608 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Zamboanga City, Philippines
Reviewed 2 days ago NEWvia mobile

Hotel location is 10 minutes away from Staple Center. Room is spacious with free wifi all over the hotel. Bed is super comfortable. Breakfast selection is limited but delicious. Very accommodating staff.

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Helpful?
Thank MissKLim
roslyn
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We have stayed at this hotel before and always found the staff and service excellent. We just returned from another stay at the hotel and my wife and I want to acknowledge three members of the staff. At the front desk, we were greeted by Arena for check- in. Though she must have checked in many hundreds of customers since...

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Helpful?
Thank mrttort
About Hotel's Favourite Review
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to review your recent stay at Sheraton Grand Los Angeles. We are pleased to learn that you have enjoyed your stay with us. We appreciate the shout out to Arena, Elsie and Arely and look forward to your next visit. Till then, remain well

iceland
Reviewed 3 days ago NEW

This hotel is a very standard hotel, nothing great about it, would fit well for flight crews to stay, clean and nice and comfortable. But really nothing more. They offer free water in the lobby, that is always nice but nothing to shout about. I dont get the elevator system either, you put your key card in and and click...

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Helpful?
Thank lisa026
Reviewed 4 days ago NEW

Amazing service especially by the bellman, Michael. He was very informative and took the time to show us all the places we might want to visit while we are here and all the transportation options. Answered all our questions and was very knowledgable on the area and recommended some great places to eat and for entertainment. Extremely helpful!

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Helpful?
Thank Sarah L
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a grand review! We are delighted to learn that you have enjoyed your stay in Los Angeles. We appreciate the favorable comment on Michael's personalized service and look forward to future visits to come. Till your next visit, safe travels.

Reviewed 4 days ago NEWvia mobile

We were helped by many people at the front desk but the one that stood out the most was a man named Leonard, he showed us where we could do what we can do he was really polite he showed us everything to do in the city in details, everytime we came or left he made sure we were taking...

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Helpful?
Thank kazouer
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a grand review. We are genuinely thrilled to learn that you have enjoyed your stay with us. On behalf of Leonard we would like to thank you for the shout out and favorable comments. All the best.

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

I went there for 2 days and I liked it. Rooms are clean, staff are very friendly especially Gualberto in the restaurant; he was always smiling and very helpful, friendly and polite. Food was so good and tasty. The location is downtown from which you can get anywhere in LA with no problem. I definitely recommend

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Helpful?
Thank Ahmed R
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to review our hotel and restaurant. We are extremely delighted to know that you have enjoyed your stay with us. We truly appreciate the shout out to Gualberto and look forward to more visits to come. Till your next visit, safe travels

Evanston, Illinois
Reviewed 6 days ago NEW

Whenever we go to LA we stay in the Sheraton Grand, which is a really convenient location and is great given the recent renovations. We were particularly impressed with the concierge services of Michael Rascci, who was instrumental in helping us get dinner reservations at Bestia restaurant, which is one of the best restaurants in Los Angeles

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Helpful?
Thank Akenley
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We truly appreciate your loyalty and the shout out to Michael and look forward to future visits to come. All the best

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Centrally located, newly decorated, friendly staffs, convenient to shops and restaurants. 24hr gym is a bonus. Especially love the shower, very powerful. Car park of the hotel is a bit pricy but you can go to the one opposite to the hotel for $25/night till 11am next morning.

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Helpful?
Thank jaosch
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We are delighted to learn that you have enjoyed our $75 million transformation, our centralized location and friendly team. We appreciate your loyalty and look forward to your next visit. All the best

Guadalajara, Mexico
Reviewed 1 week ago NEW

Great service, specially from BRENDA at front desk who help me by phone to get information needed, regarding valet parking and other questions that I had regarding invoice mailing and other things, great place to stay.

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Helpful?
Thank jaguila
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review. We are delighted to learn that you have enjoyed our service. We appreciate the shout out to Brenda and look forward to future visits to come. Till your next visit, remain well.

Dallas
Reviewed 1 week ago NEW

as a business traveler who travels almost every week I highly recommend the Sheraton Grand LA. This is better than your typical Sheraton, it is an 'upgraded' Sheraton, hence the Sheraton Grand name. Rooms have been upgraded, nice large screen HD TVs, great bed, fancy bathroom. If you happen to be a Platinum guest like me you will enjoy the...

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Helpful?
Thank J_Dallas
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We truly appreciate your loyalty and shout out to Lynda and Constantin. We are genuinely excited to learn that you have been enjoying your stay with us and look forward to your next visit. Till then, safe travels

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: €210 - €477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
32 questions
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Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor”
J_Dallas, 19 Apr 2017 | Read review
“not sure about the plan as I didn't go out”
SuetheHK, 18 Apr 2017 | Read review
“high floor with city skyline views”
Mr_TJK, 11 Apr 2017 | Read review
“Face the Courtyard!”
Awesomeaustin, 2 Apr 2017 | Read review
“Free Wifi for SPG members”
mrttort, 24 Mar 2017 | Read review
5 of 5