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Kimpton Hotel Palomar Los Angeles Beverly Hills

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Kimpton Hotel Palomar Los Angeles Beverly Hills
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1,600 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Hotel Palomar Los Angeles Beverly Hills
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Showing 1,462: English reviews
Seattle
Reviewed 1 January 2017

What I really loved about this place was the service. I'm not just looking for responsive service--I'm also looking for friendly service. This hotel had both. They were under going some construction so that was a little weird. So the restaurant and entry were off limits. I also think when you are under going construction you should let people know...

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Helpful?
Thank JOHOSeattle
Paul Y, Hotel Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review

Hello JOHOSeattle, Thank you for taking the time to share your experience with us. I'm very pleased to see that our team was able to take care of you. I'm very disappointed to see that you did not get the notice that we were in the process of making improvements throughout the hotel. We actually have the notice on our...

San Francisco, California
Reviewed 1 January 2017

As a long time Kimpton Karma member, I've been to Kimptons across the US: Washington, DC; Chicago (2 different Kimptons); Phoenix; San Francisco...and this hotel was THE WORST one by far. 1. It's currently under construction. Reservations (with whom I spoke for 30 minutes) never mentioned this as I booked a two night stay with my family for a little...

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1Thank Discerning12385
Reviewed 29 December 2016 via mobile

Parking availability was really bad. $44 per day over what you pay for the room. Rooms are very tight. The breakfast was was badly managed. They are under construction and could at least offer the parking for free. Great great location.

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Thank Maysa F
Reviewed 29 December 2016 via mobile

The lobby and pool area were being remodeled. Did not know that in advance of arrival. Felt like we paid way too much for an average room, makeshift lobby, no pool - really just into a hallway and up an elevator. No feel to the hotel at all. Would not stay again. Enjoyed our one-night stay at Springfield Suites on...

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Thank Lisa B
London, United Kingdom
Reviewed 28 December 2016

I am not even sure why this hotel is open. It has been under renovation for a while and I just don't think it is fit to host guests while they're doing it. When I checked in my room wasn't ready. The guy at the check-in barely looked at me during the process, mentioned he would text when the room...

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1Thank Gabriele G
Paul Y, Hotel Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review

Hello Gabriele, I apologize for the inconvenience and the missteps in service that you experienced. I certainly take your comments into consideration while we constantly strive to make improvements. I will make sure to address this with each department head so we can come up with better training for those individuals you interacted with. Please contact me directly at 424-901-7262...

Reviewed 20 December 2016 via mobile

We stayed for a few nights and found this hotel to be an excellent base to look around LA. They are doing renovations and the reception is on level 6, however we were not inconvenienced by these works. They are offering complementary breakfast which is a small, but lovely selection. As this is in a makeshift area there was no...

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Thank Aussietravelgirls
New York City, New York
Reviewed 18 December 2016 via mobile

The hotel is under major renovation as of mid December 2016 and has essentially zero amenities. As of now it is not a 4* hotel. There is no lobby (check in is in a strange converted guest room on 6th floor). There is no bar or restaurant. In fact there are really no common areas at all. The gym is...

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Thank nyc892834
La Quinta, California, United States
Reviewed 10 December 2016

As my husband and I stayed in a Kimpton boutique hotel in Hells Kitchen NY,NY(absolutely loved our stay there!) we thought we would try the Palomar. Palomar is in the middle of a lobby remodel therefore we didn't see the lobby...we were directed to the 6th floor for check in. Nice location, easy access to parking garage. Reception staff not...

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Helpful?
Thank Charlene W
Paul Y, Hotel Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review

Hello Charlene, Thank you for taking the time to share your experience with us. Thank you also for being a loyal Kimpton fan. I'm happy to see that overall you had a great time with us. Room service was quick, friendly server and valet was efficient. I'm disappointed though that the reception staff dropped the ball in the welcoming part....

San Diego, California
Reviewed 30 November 2016

I have stayed at the Palomar many times on business. This is the first disappointing experience. The lobby is under construction and the check in desk is on the 6th floor; however, this is understandably a temporary inconvenience. The main disappointment was the condition of the room -- a so-called premier spa suite. The sofa and carpet were soiled and...

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Helpful?
Thank Reg V
Paul Y, Hotel Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review

Hello Reg, Thank you for taking the time to let us know about your stay with us. Thank you also for being such a loyal guest. We are actually renovating the rooms as well. We are doing 4 floors at a time and we are installing new carpet and sofa in all the guest rooms. We hope that you like...

Villanova, Pennsylvania
Reviewed 29 November 2016

I have stayed here with my family three times in the last few months (June, July and again in November). The first one was great, second even better, and third was very poor. Each time we stayed in a suite - which we had booked. Reception staff were not particularly welcoming on any of our stays, though valet were efficient....

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Helpful?
Thank Dts1602
Paul Y, Hotel Manager at Kimpton Hotel Palomar Los Angeles Beverly Hills, responded to this review

Hello Dts1602, Thank you for taking the time to let us know how your stay with us went. I'm very disappointed to see that we dropped the ball during your stay. Please know that this is not like us. As you stated, 2 out of the 3 stays were great. I would like to ask you to give us a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Hotel Palomar Los Angeles – Westwood is a stunner of a boutique hotel in Los Angeles’ most vibrantly beautiful neighborhood. Located on Wilshire Boulevard’s Golden Mile, this stylish “Art in Motion” hotel is steps from UCLA, Westwood Village, Rodeo Drive and Beverly Hills. The luxurious guestrooms feature sweeping city views and modern artistic décor. Blvd 16 offers a stylish and comfortable setting for guests to enjoy fresh and flavorful cuisine using local sustainable products. ... more   less 

Additional Information about Kimpton Hotel Palomar Los Angeles Beverly Hills

Address: 10740 Wilshire Blvd, Los Angeles, CA 90024
Region: United States > California > Los Angeles > Westside
Price Range: €229 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Hotel Palomar Los Angeles Beverly Hills 4*
Number of rooms: 264
Reservation Options:
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Also Known As:
Kimpton Los Angeles
Los Angeles Kimpton
Hotel Style:
#5 Green Hotel in Los Angeles
#9 Business Hotel in Los Angeles
#12 Romantic Hotel in Los Angeles
#13 Spa Hotel in Los Angeles
#18 Luxury Hotel in Los Angeles
#22 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Hotel Palomar Los Angeles Beverly Hills staff and other travellers.
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7 months ago
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Questions? Get answers from Kimpton Hotel Palomar Los Angeles Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the upper floors facing south.”
 of 5 bubbles MaryB972, 21 Mar 2017 | Read review
“I liked the view to the south”
 of 5 bubbles ElaineAndGreg, 19 Mar 2017 | Read review
“Trendy and chic”
 of 5 bubbles babyphat2008, 16 Mar 2017 | Read review
“South-facing rooms have a nice panorama of nearby L.A. neighborhoods”
 of 5 bubbles kirker, 2 Feb 2017 | Read review
“higher floors for fantastic views and quieter. Ask for rooms not on the Wiltshire Blvd side for best views.”
 of 5 bubbles 919simonw919, 18 Jan 2017 | Read review
5 of 5