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DoubleTree by Hilton Hotel Los Angeles Downtown

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1,799 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Los Angeles Downtown
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Showing 1,563: English reviews
Reviewed 15 March 2015 via mobile

I stayed here as part of a Contiki Tour. I loved this hotel. It was so inviting and comfy. The rooms were spacious and so comfortable, like sleeping on a cloud. I didn’t use the Wi-Fi as I left my phone at home, being from Australia, but I did use the internet kiosk and the connections were stable and reliable....

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1Thank JaymeT1501
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

Charlotte, North Carolina
Reviewed 11 March 2015

Staff was friendly. We had a nice complementary shuttle to the convention center. Warm yummy cookie at check -in. Beautiful view of the Japanese Garden and easy access to little Tokyo. They also have a restaurant and coffee shop right downstairs. Would definitely stay here again!

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1Thank KValentino
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

Pagosa Springs
Reviewed 11 March 2015

I was startled to be informed there would be a 10.00 charge for WiFi - advertising to the contrary. No need as there was no desk at which to work. The hotel facilities including breakfast were as expected

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1Thank Gowan
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

San francisco, United States
Reviewed 10 March 2015

could not get hot water. tried two different rooms, staff's ability to resolve indicated inexperience and lack of basic service skills. would not stay at this hotel again. there are many better choices in DTLA

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Helpful?
Thank Anna K
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

I am very sorry that we failed to provide you with a better experience; I shared with our management team your feedback so we may take corrective action and address these failures Orlando

South Carolina
Reviewed 10 March 2015

The hotel was a very good choice. I enjoyed the stay, the room and hotel was clean. The staff were receptive, friendly and assisted with cabs etc. I was especially pleased with the staff of the Justice Urban Tavern who helped make the trip a pleasant experience for us.

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2Thank Russell W
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

Doha, Qatar
Reviewed 9 March 2015

Selected this property for five nights being a Hhonors gold member but was disappointed arrival. The property and the room is very basic. Normally gold member get a free room upgrade, however, as per the receptionist there were no upgrade rooms available. Was really shocked to see the room type, for USD 280 per night..........made a huge mistake selecting this...

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Helpful?
1Thank Ajesh K
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

I am sorry that we were not able to provide you a better experience; I do hope you will consider staying with us again in the future. Orlando Salazar

Reviewed 8 March 2015

nice hotel. good prices. close to everything. If you are looking to stay in Los Angeles in a nice place but dont want nothing too expensive then this is a great location to do that at. Staff was friendly.

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1Thank Anthony A
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

Melbourne, Australia
Reviewed 7 March 2015

My wife and I stayed at this hotel during a 2 day transit of LA. Rooms were clean and fresh beds were comfortable. By far the best thing about the hotel is the friendly and helpful staff, particularly Carlos the porter who even took our bags to union station due to a bomb scare in the street outside. Thank you...

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1Thank woodduck1_13
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

Sacramento, United States
Reviewed 5 March 2015

Throughout the night, I could hear the constant sound of police/ambulance sirens. On two occasions, the TV went out. I called the operator on the first occasion but I didn't call the second time because it was my last night there. I didn't get internet service because I was not an "Honors" member. I'm not sure if all the hotels...

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Thank Wayne Yau W
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

I am very sorry that we failed to provide you with a better experience; I shared with our management team your feedback so we may take corrective action and address these failures Orlando

Reviewed 4 March 2015

My girlfriend and I stayed at this hotel for Valentines Day weekend and we were very impressed by the customer service. From the time we pulled up in valet the staff was courteous, helpful and attentive. The front desk staff greeted us with a smile and delicious warm chocolate and oatmeal cookies, prior to sending us up to our room...

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Helpful?
1Thank sarah s
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for providing us with a kind review; we truly appreciate your time in writing it Orlando Salazar

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Little Tokyo and less than half a mile from LA Live, our Downtown Los Angeles hotel features a beautiful rooftop garden and renovated accommodations with stunning skyline views. Each guest room, furnished with sophisticated Asian-fusion décor, features a work desk with basic Internet access, plush bedding, and a 42-inch LCD HDTV. Upgrade to a suite for a touch of indulgence and extra space with special amenities including a soothing whirlpool bath, sofa bed, and dining area. Additional on-property amenities include a 24-hour business center, a 24-hour fitness center, and dining options. With over 12,000 square feet of space, 14 meeting rooms, two ballrooms, and state-of-the-art audio visual equipment, planning a corporate seminar or holiday party is simple. Or, host a stunning wedding at Kyoto Gardens, our Japanese rooftop garden complete with cascading waterfalls, tranquil ponds, and downtown skyline views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012-3724 (Formerly Kyoto Grand Hotel and Gardens)
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: €175 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Orbitz, Priceline, Expedia, Travelocity, HotelsforEveryone and Booking.com so you can book your DoubleTree by Hilton Hotel Los Angeles Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kyoto Grand Los Angeles
Hotel Style:
#22 Green Hotel in Los Angeles
#38 Business Hotel in Los Angeles
#50 Family Hotel in Los Angeles
#50 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a helicopter route and buildings with lots of noisy roof top air conditioning units on the police station side of hotel.”
 of 5 bubbles ColinDCwmbran_Wales, 1 Dec 2016 | Read review
“Garden view rooms are a nice upgrade to ask for.”
 of 5 bubbles jam397, 18 Nov 2016 | Read review
“We stayed on a high floor on the garden side of the building, and it was very quiet”
 of 5 bubbles arachne, 17 Nov 2016 | Read review
“We had a corner room with views to the front of the hotel and pool area”
 of 5 bubbles Dirtdiver15, 31 Oct 2016 | Read review
“The city view was nice”
 of 5 bubbles Leatroy, 26 Oct 2016 | Read review
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