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DoubleTree by Hilton Hotel Los Angeles Downtown

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DoubleTree by Hilton Hotel Los Angeles Downtown
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1,799 Reviews from our TripAdvisor Community

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Showing 1,563: English reviews
Brecon, United Kingdom
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

Big hotel in an area which does not have a lot going for it - not an area to worry about but there isn't a lot near it. It is next door to a major police station so the area is safe to walk around but there aren't a great deal of shops or attractions nearby. There is a huge... More 

Helpful?
Thank ColinDCwmbran_Wales
4 reviews
3 hotel reviews
Reviewed 3 days ago NEW

We stayed for one night on a brief stop over. We arrived at 7am after having driven 20hours and were thrilled to be checked in immediately. We were also given a most delicious cookie each, just an added bonus. We got in the room and the first thing I saw was a pair of prescription glasses by the bed. I... More 

Helpful?
Thank Nathan669
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Nathan669, Thank you for sharing your experience. I am sorry that our cleanliness did fail you. I am happy to read that our CARE agents were able to resolve your concern when you mentioned to them. We will address the cleanliness issue with our room attendant. Thank you More 

Cumming, Georgia
Level Contributor
4 reviews
Reviewed 3 days ago NEW

The hotel itself lives up to its reputation...clean, good amenities, comfortable and good quality. However, the staff had bad attitudes and does not meet their commitments nor do they care about resolving issues. (except the valet team, they were great).

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank V4031BTmaryb
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello V4031BTmaryb, thank you for taking a moment to review us; I am very disappointed that our hotel staff did not make a better impression on you. If possible would you please contact me at Orlando.Salazar@Hilton.com; I would like to investigate the matter further with your details. Thank you Orlando Salazar More 

Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 days ago NEW

There is nothing special about this hotel but it has everything you need, clean, good location, quiet and friendly staff. The breakfast was really good so I would recommend finding a rate that includes breakfast. Alternatively there is a Starbucks on the ground floor.

Helpful?
Thank TainahdePauli
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello TainahdePauli, thank you for taking a moemnt to review your experience with us. I am very happy to read that you enjoyed yourself and our hotel staff were able to leave a positive impression! Orlando More 

Laguna Niguel, California
2 reviews
Reviewed 4 days ago NEW

Best place to stay downtown for a reasonable room rate, as long as you don't need a pool. Nice rooms that could use some updating, but great configurations for families. Restaurant is modern and has a menu with broad appeal, good for kids too.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kaufmanscw
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello kaufmanscw, thank you for taking a moment to review your experience with us! I am very happy to read that we were able to make a good impression on you and your family! Orlando More 

1 review
Reviewed 5 days ago NEW

Great hotel! Friendly service and beautiful garden area. I stayed at the doubletree over the Thanksgiving holiday week and was very pleased with the staff and service that I received. I will probably make this hotel my "LA Hotel" when visiting Los Angeles.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jenna W
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Jenna, thank you for the time you took to review us! I am ecstatic to read that we will be your hotel of choice in LA! Thank you for that honor Orlando More 

Illinois
Level Contributor
264 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 6 days ago NEW

My husband and I stayed here for 3 days the week of Thanksgiving. Our room (#1719) was quiet and comfortable. The view overlooked the garden and city. Staff was kind and hospitable. The Metro is an easy 10 minute walk away. Access to other districts are easy to walk. We recommend this location especially if you want to be near... More 

Helpful?
Thank ttaylor2u
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello ttaylor2u, thank you for taking a moment to share your experience. I am happy to read that you enjoyed yourself while staying with us! Please do consider us again for future LA visits! Orlando More 

Toronto, Canada
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

We have stayed at the Doubletree LA Downtown a number of times. The service is consistently very good. The gardens is a nice oasis among the concrete jungle of downtown. The location is at the edge of Little Tokyo and has all the benefits and drawbacks of being downtown. It is close to many amazing restaurants, bars, shops and museums,... More 

Helpful?
Thank jam397
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello jam397, thank you for the time you took to review your experience! I am glad that we were able to provide you with strong service engagements when you interacted with our team members. We appreciate the feedback you provided to us about the local neighborhood. Orlando Salazar More 

Los Angeles, United States
1 review
Reviewed 2 weeks ago

We stayed at the DoubleTree hotel for our nearby wedding. We blocked rooms for friends and family, and booked the Presidential Suite (which is huge) for various wedding-related activities. Other than some minor check-in issues, our stay went really well! The staff and our sales manager, Ayda Ohan, were very accommodating. The rooms were clean and well-appointed. We would recommend... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 969hectorg
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello 969hectorg, thank you for the time you took to review us, I am very happy to read that you were able to enjoy your stay with us; reading that the staff and Ayda were able to recover from the initial check in issues. Thank you again for reviewing us Orlando Salazar More 

cascadia
Level Contributor
91 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 2 weeks ago

We stayed one night here after arriving by train around 9 PM. Pretty spendy--and the additional fee for 'high floor, quiet room' is a rip-off--but the place is very nice, well cared for, quiet, good AC, great bed, nice bathtub and shower. Cookies are tasty, too! Lovely courtyard Japanese garden is well-cared for. We used to stay at the Miyako,... More 

Helpful?
Thank arachne
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello arachne, thank you for the time you took to review us! I am pleased to read that we are able to provide you with a good experience. I am sorry that you did not approve of our mark up for higher floor. I will share your feedback with our Revenue team for their feedback and input Orlando More 

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located in Little Tokyo and less than half a mile from LA Live, our Downtown Los Angeles hotel features a beautiful rooftop garden and renovated accommodations with stunning skyline views. Each guest room, furnished with sophisticated Asian-fusion décor, features a work desk with basic Internet access, plush bedding, and a 42-inch LCD HDTV. Upgrade to a suite for a touch of indulgence and extra space with special amenities including a soothing whirlpool bath, sofa bed, and dining area. Additional on-property amenities include a 24-hour business center, a 24-hour fitness center, and dining options. With over 12,000 square feet of space, 14 meeting rooms, two ballrooms, and state-of-the-art audio visual equipment, planning a corporate seminar or holiday party is simple. Or, host a stunning wedding at Kyoto Gardens, our Japanese rooftop garden complete with cascading waterfalls, tranquil ponds, and downtown skyline views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012-3724 (Formerly Kyoto Grand Hotel and Gardens)
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: €175 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Kyoto Grand Los Angeles
Hotel Style:
#23 Green Hotel in Los Angeles
#38 Business Hotel in Los Angeles
#50 Romantic Hotel in Los Angeles
#50 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a helicopter route and buildings with lots of noisy roof top air conditioning units on the police station side of hotel.”
 of 5 bubbles ColinDCwmbran_Wales, 1 Dec 2016 | Read review
“Garden view rooms are a nice upgrade to ask for.”
 of 5 bubbles jam397, 18 Nov 2016 | Read review
“We stayed on a high floor on the garden side of the building, and it was very quiet”
 of 5 bubbles arachne, 17 Nov 2016 | Read review
“We had a corner room with views to the front of the hotel and pool area”
 of 5 bubbles Dirtdiver15, 31 Oct 2016 | Read review
“The city view was nice”
 of 5 bubbles Leatroy, 26 Oct 2016 | Read review
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