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W Los Angeles - West Beverly Hills

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W Los Angeles - West Beverly Hills
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442 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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Chicago, United States
Reviewed 2 days ago NEW

This W Hotel has the best customer service of any W I have stayed at worldwide. The people are genuinely caring and accommodating in all departments, from check-in to the restaurants but most importantly the events manager, Ann. We celebrated our two year anniversary and they couldn't have treated us better. Everyone at the W made our stay memorable and...

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Helpful?
Thank Jon P
Ventura, California
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016

We stayed at this hotel because we had to be at UCLA early the next morning. Not our first time here. We were welcomed at the front desk by Nhan. He was very polite and asked us a few questions. We are SPG members and he extended an invite for us to stay at the PH suite. My hubby has...

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1Thank m2347m
About Hotel's Favourite Review
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello m2347m, Thank you for the wonderful feedback on your recent stay with us at W Los Angeles. I'm glad to hear you received great service and Nhan made your stay that much more enjoyable. I will be sure to share your kind words directly with our team here as we take great pride in our Talent. Please do not...

Louth, United Kingdom
Reviewed 5 days ago NEW

So we arrive in L.A. For the first time ever....by car....we find the hotel...and the fun begins. We are from rural England so you can imagine we are like fish out of water. Valet parking is expensive..but...so easy and convenient. Seamless transfer of 4 heavy bags to room..perfect! This hotel is very modern and very upmarket...but very friendly. So now...

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Helpful?
Thank claasman
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello claasman, Thanks for taking the time to review our hotel. We're thrilled that you enjoyed your time at W Los Angeles and DJ helped make your stay memorable. We'll be sure to pass along your compliments to him. We've also emailed you a survey so you can share more about your stay. Please take a moment to share your...

Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

Nice hotel, although the room had a strange clinical hospital smell. Th staff were very friendly. For any travellers, I want to stress the location. It's close to Westwood and UCLA campus but that's about it. There really isn't a "West" Beverly Hills, really it's just quite West of Beverly Hills. If you have a car, no problem. If you...

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Helpful?
Thank brittrtan
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello brittrtan, Thanks for taking the time to review our hotel. I'm glad to hear that you enjoyed your stay and our staff provided friendly service. I'll be sure to share this with our Talent. We'll be here when you're ready to come back. Visit anytime. All the best, James Wroblewski, General Manager W Los Angeles - West Beverly Hills

Reviewed 5 days ago NEW

Stayed for a week and my experience from check in to check out was seamless. Cynthia was very warm and helpful at check in. Christine the W insider set us up treats for my friend’s birthday and suggested endless restaurants options. The w staff was amazing from housekeeping to engineering. Thank you for the experience.

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Helpful?
Thank Barbara A
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Barbara, Thanks for taking the time to review our hotel. We're thrilled that you enjoyed your time at W Los Angeles. We'll be sure to pass along your compliments to our Talent. We've also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven't already. We'll...

Houston, Texas
Reviewed 1 week ago

Nhan Nguyen made me feel at home in LA when he went above and beyond to proved great service. I highly recommend staying at the W West Hollywood when in LA. Great food also at both restaurants and bartender Tommy makes the time at the bar fun after dinner.

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Helpful?
Thank don818
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello don818, Thanks for taking the time to review our hotel. We're thrilled that you enjoyed your time at W Los Angeles. We'll be sure to pass along your compliments to our Talent. We've also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven't already. We'll...

New York
Reviewed 1 week ago via mobile

Stayed her for two days and I was a bit disappointed. First, the room I checked into had stains on the carpet and the tub was dirty. I was then moved to another room that had continuous ac problems. I understand things happen, but the maintenance staff was very rude. I decided to order some food pool side and Dee...

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Helpful?
Thank danity50
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Danity50, Thank you for the feedback on your recent stay with us. It's unfortunate to learn that your stay was less than perfect. Our guest's experience is extremely important to us, and I will ensure that our team works on improving it for future stays. Next time your travels bring you back to Los Angeles, please do not hesitate...

Mumbai (Bombay), India
Reviewed 1 week ago via mobile

The hotel has undergone a refit and is certainly much the better for it. The lobby has been spruced up and is much more slick than before. The restaurant too has had a facelift. Rooms too have been modernised most notably in the bathrooms, with new shower stalls.

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Helpful?
Thank keasdad
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Keasdad, Thanks for taking the time to review our hotel. We're thrilled that you enjoyed your time at W Los Angeles. We've also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven't already. We'll be here when you're ready to come back. Visit anytime. All...

Venice, Italy
Reviewed 1 week ago

This is a top suite. there is a separated living room, it is spacious and comfortable. The price is reasonable for the service offered. there is a free wifi and a specially designed signature bed. I strongly recommend it if you have a business around.

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Helpful?
Thank enjoy0001
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello, enjoy0001, Thanks for taking the time to review our hotel. We're thrilled that you enjoyed your time at W Los Angeles. When you're happy - we're happy. We've also emailed you a survey so you can share more about your stay. Please take a moment to share your experience if you haven't already. We'll be here when you're ready...

Vancouver, Canada
Reviewed 1 week ago

If you need a spacious accommodation, W Los Angeles is good place to stay. I like to have a bit of room to stretch even when I travel alone. So with 30% discount on suite for W LA, I was there. It's not a typical W level but not bad. Outside pool and cabana is always nice. No matter how...

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Helpful?
Thank lovesays
James W, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello, lovesays, Thank you for taking the time to review W Los Angeles - West Beverly Hills. I'm very sorry to hear that you didn't fully enjoy your stay. We strive to exceed expectations 24/7 and take complaints seriously. Please contact me at james.wroblewski@whotels.com to discuss the issue further. We value your feedback and will do whatever we can to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Luxury Los Angeles Hotel is at the foothills of Beverly Hills/Bel Air, squarely in the center of glamour, W Los Angeles Hotel West Beverly Hills is located between Rodeo Drive and the Santa Monica beaches. ... more   less 

Additional Information about W Los Angeles - West Beverly Hills

Address: 930 Hilgard Avenue, Los Angeles, CA 90024-3033
Region: United States > California > Los Angeles > Westside
Price Range: €273 - €507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Los Angeles - West Beverly Hills 4*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, HotelsforEveryone, Priceline, Hotels.com, Orbitz, Agoda, Jetsetter, Reservation Counter and Despegar.com so you can book your W Los Angeles - West Beverly Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Los Angeles - Westwood Hotel Los Angeles
w Hotel Los Angeles
w Hotels Los Angeles
Hotel Style:
#11 Spa Hotel in Los Angeles
#15 Luxury Hotel in Los Angeles
#16 Green Hotel in Los Angeles
#28 Romantic Hotel in Los Angeles
#79 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from W Los Angeles - West Beverly Hills staff and other travellers.
2 questions
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Oakland, CA
over a year ago
over a year ago

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Questions? Get answers from W Los Angeles - West Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take the higher suites”
 of 5 bubbles enjoy0001, 18 Mar 2017 | Read review
“1421 or 1409. One of a kind standard suites.”
 of 5 bubbles 294aakashm, 1 Mar 2017 | Read review
“Not sure - I did not have a good view but still loved my room.”
 of 5 bubbles wendys7a, 17 Feb 2017 | Read review
“the 2 bedroom suite is a must!”
 of 5 bubbles camelian2017, 3 Feb 2017 | Read review
“Fabulous OR Mega Suite & HIGH FLOOR”
 of 5 bubbles 454zachs, 2 Jan 2017 | Read review
5 of 5