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BEST WESTERN PLUS Glendale

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BEST WESTERN PLUS Glendale
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350 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Sonora, California
Reviewed 28 August 2016 via mobile

Upon arrival everything seemed very nice from the outside. Check in process was very smoothly handled. Good job GSA! :) HSKP was also very kind, and took care of stay over service nicely! Very pleasant stay! If we come down again to the area we will stay here again! :)

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Helpful?
Thank dee15215
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

Thanks for your perfect rating. We truly appreciate you shared your recent experience at our property. You are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you again in the near future.

Nahariya, Israel
Reviewed 23 August 2016 via mobile

This hotel is located at a very convenient spot which enables the visitors to access the highway in a minute. It is in a fairly good location. The rooms are comfortable and clean. The dining space is too small, but the food variety is OK.

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Helpful?
Thank Avitalp3
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

We appreciate your feedback as it helps us consistently improve our service. We are glad the location of the property was convenient for you. We are glad you like our newly remodeled rooms and breakfast buffet. We thank you again, and hope to see you again soon.

Phoenix, Arizona
Reviewed 22 August 2016

Parking is limited and spaces small not good for full size vehicles. Breakfast was good. Room was clean. Property was clean. Sleep great on mattress. Room size small but fine for two people. Front desk very friendly and helpful. Stayed a couple of days while visiting family.

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Helpful?
Thank azcheesefan
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

Thank you for taking the time to give us your feedback, it is important to us because it allows us to consistently improve our service It was great to have you staying with us as our guest.We apologize that our parking situation was tight. We are glad you enjoyed our newly remodeled rooms and breakfast area, and that our staff...

Reviewed 17 August 2016 via mobile

Arrived in the evening and was quickly checked-in by a friendly guy at the reception. The room was pretty good for a motel and everything looked fairly new and clean. The room was on the upper floor which was more quiet than expected since the highway is close. Breakfast was okay but could have a better quality of foods, would...

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Helpful?
Thank Søren B
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

Thank you for your kind words. We welcome all feedback as it constantly allows us to improve our service and offerings. We are glad the staff welcome your arrival, and that you enjoyed our breakfast and recently remodeled rooms.You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

California
Reviewed 1 August 2016

Frankly, I'm surprised that this motel has gotten any positive reviews. I guess there's no accounting for personal taste (or tolerance). I'm even more surprised that the Best Western organization has not sanctioned them. The only positives (this is the 1-Star rating): - Location is adjacent to the Glendale Freeway (Highway 2); also close to Highway 134 and a city...

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Thank BenThereQuest
Mesa, Arizona
Reviewed 30 July 2016

I hadn't stayed in this area of Los Angeles for many years so I was using a recommendation from a friend as far as staying here. While it's a little pricey everything in that area is so I guess it was well worth it. It was pretty easy to find, as easy as anything is in the Los Angeles area....

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Helpful?
Thank flyboy1946
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

Thank you for taking the time to write your feedback. You are helping us deliver a superior experience for you and other guests in the future.We are glad you found our rooms comfortable and appealing, and also that you found our amenities useful. We are pleased to meet your expectations and your friend recommendation. Thank you for your kind feedback,...

Yucaipa, United States
Reviewed 25 July 2016

I stayed in this hotel as my husband was having surgery. Its not in the best part of town but its close to the freeway. The parking spots are tiny, the ice machine has mold and the rooms are average but the breakfast they serve in the morning is fantastic. I would suggest staying during the week as they price...

Review collected in partnership with Best Western
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Helpful?
Thank Lori D
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

Thank you for your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.We are glad you enjoyed our breakfast.We hope to see you again soon if you find yourself in our area. Thank you.

Elliniko, Greece
Reviewed 23 July 2016 via mobile

We are a family of three with a toddler and we stayed at this hotel because it was the cheapest room available for last minute booking. We paid $200+ for a queen size bed for the three of us. Even though our son is small, not having a King size bed meant we did not sleep well. A night without...

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Helpful?
Thank Hugjessica
BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review

On behalf of our entire staff here, we would like to apologize for not exceeding your expectations. Our availability has been extremely limited this past month, and as such, we often are not left with many options for last minute bookings. The rate is also contingent upon local events in the Los Angeles area, so it is possible the rate...

Hot Springs, Arkansas, United States
Reviewed 21 July 2016

The hotel was very comfortable and affordable for the area. Nice outdoor swimming area - small but clean. Room was quiet and bed was good. Good shower. The location is right off of highway 2, and easy to get to.

Review collected in partnership with Best Western
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Helpful?
Thank David F
Sohaib-Rana, General Manager at BEST WESTERN PLUS Glendale, responded to this review

Dear David, Thanks for your perfect rating on TRIPADVISOR.We truly appreciate you shared your recent experience at our property. We are delighted to know that you enjoyed our amenities.Your comments encourage and motivate us to better serve our guests experiences every day. We look forward to seeing you again in the near future. Sincerely, Sohaib Rana

Oceano, United States
Reviewed 19 July 2016

The rooms need desk lamps. A homeless person -- unfortunately dirty -- was allowed to wander around the food and take whatever she wanted. The sinks need stoppers so I could shave properly. The staff was friendly. The room was clean.

Review collected in partnership with Best Western
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Helpful?
Thank Jerry B
BW G, Manager at BEST WESTERN PLUS Glendale, responded to this review

We are sorry to hear that we did not meet your expectations. We apologize that these issues were not resolved during your stay in a timely manner. While we are glad that our staff made your experience pleasant, we would welcome the opportunity to regain your faith in our property. Should you decide to book with us again in the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Glendale

Address: 2911 Colorado Blvd, Los Angeles, CA 90041-1011 (Formerly BEST WESTERN PLUS Eagle Rock Inn)
Region: United States > California > Los Angeles
Price Range: €134 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Glendale 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Eagle Rock Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western
Hotel Style:
#33 Best Value Hotel in Los Angeles
#80 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Glendale staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Glendale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room farther from the street. We did, but they couldn't find one with 2 beds.”
FREQ_DINER10, 10 Apr 2017 | Read review
“There are no good rooms - they all face the main drag or worse, the freeway.”
LoulaGod, 21 Mar 2017 | Read review
“Come here ! You'll be glad you did You'll thank me also”
ChiliBearZ, 18 Nov 2016 | Read review
“We liked 1st floor, near pool area”
Chsteelman, 25 Sep 2016 | Read review
“get parking space as early as possible as they fill up and hard to park and get out.”
azcheesefan, 21 Aug 2016 | Read review
5 of 5