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24/12/2017 25/12/2017
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    Custom Hotel

    8639 Lincoln Blvd, Los Angeles, CA 90045-3503
    (310) 620-1860
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    24/12/2017 25/12/2017
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    Traveller (17)
    Room & Suite (369)
    Storyboard
    Overview
    • Excellent24%
    • Very good9%
    • Average29%
    • Poor18%
    • Terrible20%
    Travellers talk about
    “santa monica” (4 reviews)
    “venice beach” (3 reviews)
    “swimming pool” (2 reviews)
    Free Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Banquet Room
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Custom Hotel
    Offers & Announcements: Free Parking!
    Hotel packages
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (53)
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    1 - 5 of 33 reviews

    Reviewed 1 week ago

    Friendly, warm and professional staff make this hotel a winner ! Even the valet guy remembered our names the next day and greeted us again. Never had that happen! Jeff Cruz and Maria Barragan, team members of the hotel, went above and beyond to ensure...More

    Thank KayP111
    Response from Gary G, General Manager at Custom HotelResponded 5 days ago

    Dear KayP111 Thank you very much for your recent visit and for taking the time to share your feedback. I am so glad to hear you had a wonderful experience staying with us! Taking care of our valued guests is our utmost prerogative! Thank you...More

    Hotel's Favourite
    Reviewed 27 September 2017

    For the last couple years, I have stayed only at the Custom Hotel everytime I go to LA on business. Almost all the other near-LAX hotels are located on a boring and very commercial street (W. Century Blvd) ...the location of the Custom is night...More

    1  Thank wugdot
    Response from Gary G, General Manager at Custom HotelResponded 29 September 2017

    Dear wugdot, Thank you for being a repeat guest of the Hotel, we appreciate your business and loyalty! The Hotel indeed has a great location with restaurants within walking distance and beautiful beaches only a couple of miles away. Thank you for your kind words...More

    A TripAdvisor Member
    53
    Reviewed 2 weeks ago via mobile

    When my boyfriend booked this hotel for me it felt like I was going on blind date. I hadn't seen pictures or even heard of Custom Hotel. I was sceptical because it's not a brand I know. Pulled up in the uber and could see...More

    Thank A TripAdvisor Member
    Response from Gary G, General Manager at Custom HotelResponded 1 week ago

    Dear TripAdvisor Member, I am so glad to hear you had a wonderful experience staying with us! We appreciate your candid and constructive feedback. Thank you for your business and we look forward to having you back! Regards, Gary

    Reviewed 3 weeks ago

    i would like to say i had the best experince at the " Custom Hotel " Weschester Ca. In the LA area. The two people who checked me in are the best at what they do..... make people happy. There names are Alfred Roberts and...More

    1  Thank kevincornelius
    Response from Gary G, General Manager at Custom HotelResponded 2 weeks ago

    Dear kevincornelius, Thank you for recognizing our bright stars at the front desk! Our prerogative it go above and beyond in our interactions and I am glad to hear Breann and Alfred did just that and made your stay memorable! We look forward to having...More

    Reviewed 3 weeks ago via mobile

    Got in around 11:00pm and I am pretty sure they sold my room! They asked for proof(lucky I had a printout of my reservation with an online booking company!). It seemed like a bad spot at night but it was quiet. It’s a weird little...More

    Thank NS422
    Response from Gary G, General Manager at Custom HotelResponded 3 weeks ago

    Dear NS422, Thank you for staying with us and sharing your experience! I am so sorry we had a difficult time locating your reservation. In your shoes having arrived at 11:00pm and looking for a quick check-in, I would be frustrated as well. Thank you...More

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    953 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$102 - US$204 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Green Hotel in Los Angeles
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Cheap Tickets, Hotels.com, Orbitz, Hotwire, getaroom.com, HotelsforEveryone, Cancelon, TripOnline SA and HotelQuickly so you can book your Custom Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • LAX Area / Westside
    • Also Known As
    • Custom Hotel Los Angeles
    Add Photo Photos
    Traveller (17)
    Room & Suite (369)
    Dining (60)
    Pool & Beach (40)
    Hotel & Grounds (63)
    Bathroom (1)
    Nearby
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    Ask a question
    Questions & Answers
    Weng C
    22 November 2017|
    AnswerShow all 2 answers
    Response from alexander v | Reviewed this property |
    I don't know if they have late check out. I'm assuming you have a flight out like I did at night. I checked out at 11 like your supposed to and then hung out at the pool area for the rest of the day and walked around Venice... More
    1
    Vote
    14W10
    2 September 2017|
    AnswerShow all 2 answers
    Response from Gary G | Property representative |
    Dear 14W10, Yes we have offer breakfast in our lobby café. Breakfast hours are 6:30am-10:30am. It's an all you can eat buffet for $13.95, with tax $15.24 which includes eggs, sausage, bacon, breakfast potatoes, toast... More
    0
    Votes
    Ashley J
    19 August 2017|
    AnswerShow all 7 answers
    Response from Jeff S | Reviewed this property |
    They offer no services, so, no charges except 35.00 parking per day. A horrible, run down, smelly hotel. It's furnishings are old. The bathroom is horrific. My shower head fell off, the sink clogged and stopper would not... More
    1
    Vote
    Room Tips
    "Perhaps clearly state if you want a non-smoking room - we asked but didn't get one."
    Read review
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