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Custom Hotel

Traveller (78)
Room & Suite (386)
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Overview
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8639 Lincoln Blvd, Los Angeles, CA 90045-3503 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Custom Hotel
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (196)
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All reviews free shuttle cardio room serves the purpose sales manager international flight lax airport valet guys recent stay location was perfect check in was easy santa monica a great stay coffee machine bit dated front desk staff home away from home rental car
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1 - 5 of 153 reviews
Reviewed yesterday via mobile

On a rainy day, the staff at the Custom went out of their way to accommodate our group. They moved us into their lovely Speakeasy rooms and provided us with awesome bartenders and food. The atmosphere was fun and everyone had a chance to meet...More

Date of stay: January 2019
Thank Rebecca P
Reviewed 3 days ago

Sometimes "kitsch" and "quirky" are just another way to say sub-standard. It's a dated, insufficient property that finds a way to charge extra for virtually everything, on top of a pretty high room rate. Got a car? No way around the $35 parking. Did you...More

Date of stay: January 2019
Thank photowil
Reviewed 4 days ago via mobile

Terrible customer service. Threatening staff. MOD included. Will not stay there again . Too expensive for county jail like service. Good luck exceeding with this type of leadership and personnel . Individual working the phone on 1-15-19 at 10pm need intense customer service training. We...More

Date of stay: January 2019
Thank Z6711GRmikew
Reviewed 5 days ago via mobile

I’ve stayed here several times over the years and it’s always been a solid good option for me. It’s nice and has a very good atmosphere. Great views from high floors, friendly and caring staff, and even good food. They say true character is tested...More

Date of stay: January 2019
Thank daveamin
Response from GaryG2998, General Manager at Custom HotelResponded 4 days ago

Dear daveamin, Thank you for staying with us and sharing your experience, we appreciate your post! I am so glad to hear your feedback regarding our staff. Thank you for recognizing our prerogative of going above and beyond for our guests! We look forward to...More

Reviewed 1 week ago via mobile

Great time at this hidden find really close to LAX. They offer anything you can want, paired with the exceptional service of boutique style hotels. Kelly at the front desk was exceptional! A must when considering hotels near the airport that offer value!More

Date of stay: January 2019
Thank Jordan C
Response from GaryG2998, General Manager at Custom HotelResponded 6 days ago

Dear Jordan C, Thank you for staying with us and sharing your experience, we appreciate your post! I am so glad to hear your feedback regarding Kelly and the rest of our staff. Thank you for recognizing our prerogative of going above and beyond for...More

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About
Description
Los Angeles is one of the few cities where being near the airport is a good thing. And as the only boutique hotel within a mile of LAX, we have certain bragging rights. Our hotel is central to iconic beach towns, More cultural landmarks, Playa Vista and well known Universities. Simply put – Custom Hotel is designed for convenience and comfort. Stay with us. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
Room types
Non-Smoking Rooms
Number of rooms
250
Price range
US$125 - US$223 (Based on Average Rates for a Standard Room)
Also Known As
Custom Hotel Los Angeles
Location
United States > California > Los Angeles > LAX Area / Westside
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
Room types
Non-Smoking Rooms
Number of rooms
250
Price range
US$125 - US$223 (Based on Average Rates for a Standard Room)
Also Known As
Custom Hotel Los Angeles
Location
United States > California > Los Angeles > LAX Area / Westside
Photos
Traveller (78)
Room & Suite (386)
Dining (59)
Pool & Beach (42)
Amenities (106)
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Questions & Answers
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1_aussie
27 July 2018|
AnswerShow all 5 answers
Response from HungryDave1 | Reviewed this property |
They do not. They only offer valet laundry. Which is more expensive. There should be a laundromat somewhere on that street, Lincoln, which is a Major Boulevard. There is also an extended stay America north of there that... More
0
Votes
senhwei
29 December 2017|
AnswerShow all 2 answers
Response from Heide W | Reviewed this property |
New ownership so it probably started out with a new Trip Advisor account. Have you been back? It's going to be great - they are renovating.
0
Votes
Weng C
22 November 2017|
AnswerShow all 2 answers
Response from alexander v | Reviewed this property |
I don't know if they have late check out. I'm assuming you have a flight out like I did at night. I checked out at 11 like your supposed to and then hung out at the pool area for the rest of the day and walked around Venice... More
1
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Room Tips
"Want a good room? Book another hotel."
photowil
3 days ago
Read review
"Upper floors have more features and great views. There are corner room suites that are great for family..."
marilyn2048
20 Oct 2018
Read review
"Go to a different hotel."
jacksonc702
26 Jul 2018
Read review
"Get a room at the airport Hilton that is clean for the same price."
alexmY2389WG
25 Jul 2018
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