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Comfort Inn - Los Angeles / West Sunset Blvd.

383 reviews
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Traveller (113)
Room & Suite (132)
Dining (11)
Overview
  • Excellent21%
  • Very good45%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Multilingual Staff
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)Write a Review
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All reviewssilver lakean underground parking garageyogurtwaffle makermake your own wafflescentral lathe breakfast areagriffith parkfree breakfastnice breakfastwould stay againthe staff was friendly and helpfulflat screen tvsanta monicaconvenient locationwalk of fameneighborhood
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1 - 5 of 266 reviews
Reviewed 7 January 2018

Stayed over New Year, had planned to check out on New Years Day and move to Santa Monica for a few days but decided to stay at the Comfort Inn longer instead. Very friendly staff, hotel is immaculately clean (they even wash down the parking...More

Thank HaveRecords
Response from zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd.Responded 10 January 2018

Dear Valued Guest, Thank you for taking the time to review us on your recent trip to Los Angeles, your feedback is very important to us as it continuously serves us with areas of improvement. We are very pleased to hear such positive feedback and...More

Reviewed 11 December 2017

The only reason this hotel got one star was because it was as low as I could go. But to be fair, let me start with teh positives, and there are a couple. The hotel is in a relatively nice part of LA, it was...More

1  Thank beejesc
Response from zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd.Responded 10 January 2018

Dear Valued Guest, We have addressed the following concerns with you regarding your unpleasant stay with us. On Behalf of our entire team allow us to apologize once more for being unable to exceed your expectations! Best Wishes, Management Comfort Inn Hotel

Reviewed 10 December 2017 via mobile

Christina is the most wonderful front desk helper. Sooo helpful and kind. Went above and beyond. She helped us store our bags and helped us with printing our visa. Let us hang out in the lobby. Great attitude. Even other gusts were raving about herMore

Thank Cassie O
Response from zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd.Responded 15 December 2017

Dear Valued Guest, Thank you for taking the time to review us on your recent trip to Los Angeles. Your feedback is very important as we continuously seek new areas of improvement, we are pleased to hear such positive feedback! We have communicated the following...More

Reviewed 4 December 2017

This is a small 42 room Comfort Inn in the Silver Lake area of Los Angeles.Exceptionally clean hotel and property with friendly staff and convenient location.The most comfortable hotel bed I have ever slept on. Free breakfast bar in mornings offering standard hot and cold...More

Thank Rebecca C
Response from zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd.Responded 6 December 2017

Dear Valued Guest, Thank you for taking the time to review us on your recent trip to los Angeles. We appreciate your feedback as it serves us with areas of improvements . We are pleased to hear that you enjoyed your stay and hope to...More

Reviewed 17 September 2017

the hotel staff is not aware of a term called customer satisfaction. If you ask anything they either answer with i dont know or i didnt do!!! I called for a simple query on why the cups were not kept in the room and was...More

1  Thank agrawal_pinky
Response from zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd.Responded 22 September 2017

Dear Valued Guest, Thank you for taking the time to review us on your recent trip to Los Angeles. Allow me to apologize on behalf of our entire team for failing to exceed your expectations. I have related the following with our front department to...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Details
Price range
US$169 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$169 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (113)
Room & Suite (132)
Dining (11)
Pool & Beach (1)
Questions & Answers
Ask a question
beejesc
6 November 2017|
Answer
Response from agrawal_pinky | Reviewed this property |
I don’t know
-1
Votes
Jana B
15 May 2017|
AnswerShow all 2 answers
Response from cadagility | Reviewed this property |
they won't do it. most hotels will, but not them. this is the first place I have stayed that the check-in area was protected with bullet proof glass. I stored my bags in my vehicle trunk.
0
Votes
Ninachka1
10 September 2016|
AnswerShow all 2 answers
Response from Pat M | Reviewed this property |
You must have me confused with someone else. I never implied the stay was "unsafe."
1
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Room Tips
"ask for a room with bigger storage space"
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"My room was on the top floor which was probably a good thing as it kept the street noise down."
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"Try and avoid rooms on the ground floor"
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"do not use this hotel if you are a light sleeper as the building and windows are not sound proof."
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