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Extended Stay America - Los Angeles - Woodland Hills

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Traveller (41)
Room & Suite (11)
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Overview
  • Excellent18%
  • Very good11%
  • Average13%
  • Poor15%
  • Terrible43%
6 Mar 2018
“Disappointed”
26 Feb 2018
“A real dump!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
There are newer reviews for Extended Stay America - Los Angeles - Woodland Hills
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11 - 15 of 141 reviews
Reviewed 1 January 2018

We stayed 2 nights at the Extented Stay and was really disapointed.We stayed here a few weeks earlier and thougt they had a bad day.This time the room smelled of smokers,no hangers and cars in the lot that looked like they had been there for...More

Thank colleenmurphys_CA
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 2 January 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 28 December 2017

The room we had was strange - looked like a space that was previously outdoors and later was enclosed. No carpet. Fuse box on wall. Water would not get hot, just warmish, and faucet leaked. Heater/cooler was old and loud. There were no drinking glasses,...More

Review collected in partnership with Extended Stay
Thank 961georgiaz
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 28 December 2017

Nicole, we sincerely apologize for the difficulties you encountered and regret the inconvenience caused to you while being here. Your feedback is taken seriously and shared with the concerned teams in an effort to improve our service and facilities moving forward. Kindly note, all the...More

Reviewed 3 December 2017

This hotel is in an great location. The halls and rooms smell horrible like musty old/New smoke. The rooms were not clean. We have stayed at xtended stays before. This location one was not like others we’ve stayed in. Will not stay here again.More

Review collected in partnership with Extended Stay
Thank jenniferlK5574HQ
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 4 December 2017

Thank you for your feedback. Although you liked our location, we apologize for the less than spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and...More

Reviewed 3 December 2017

The place is a bit dated and need new cleaning materials and perhaps new management too. The free internet is very slow. The overall experience is on a par with the average budget hotel/motel. There is clearly a trend to give you less for your...More

Review collected in partnership with Extended Stay
Thank yakovk501
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 4 December 2017

Thank you for reviewing your stay at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused. Your comments remind us there is always room for improvement and we will review your feedback with our team....More

Reviewed 30 November 2017

OK let's start with the positives. The bed was comfortable. The bathroom was clean. Towels and linens were clean. It is convenient to the freeway. The room was pretty quiet despite facing the freeway. The exterior looked clean. The negatives. The place smelled. I understand...More

Thank MFMetzger
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 2 December 2017

Thank you for taking the time to leave your feedback online. We sincerely apologize for disappointing you and regret the inconvenience caused to you. Your concern with regard to cleanliness is shared with our housekeeping department and remedial steps are underway to ensure this does...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$122 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$122 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (41)
Room & Suite (11)
Dining (2)
Questions & Answers
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GGaurav S
24 November 2014|
AnswerShow all 2 answers
Response from Fedros B | Property representative |
Hello, Yes, you can purchase bus passes at the Metrolink station on Victory and Winnetka at Pierce College.
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Votes
Room Tips
"Sleep in your car first."
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"all rooms are ok"
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"I doubt there are any "good" rooms. Just go elsewhere."
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"Rooms in another hotel are preferred."
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