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Extended Stay America - Los Angeles - Woodland Hills

134 reviews
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Traveller (43)
Room & Suite (11)
Dining (2)
Overview
  • Excellent19%
  • Very good11%
  • Average13%
  • Poor13%
  • Terrible44%
1 week ago
“Motel like experience”
2 weeks ago
“It was...let's just leave it at that.”
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)Write a Review
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1 - 5 of 130 reviews
Reviewed 1 week ago

This hotel is in an great location. The halls and rooms smell horrible like musty old/New smoke. The rooms were not clean. We have stayed at xtended stays before. This location one was not like others we’ve stayed in. Will not stay here again.More

Review collected in partnership with Extended Stay
Thank jenniferlK5574HQ
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 1 week ago

Thank you for your feedback. Although you liked our location, we apologize for the less than spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and...More

Hotel's Favourite
Reviewed 27 July 2017 via mobile

These rooms look fairly new, good condition and clean. Beds are comfortable, larger TV with lots of channels,. Dishes, toaster, coffee pot, and pots and pans can be requested, free. The rooms have tables & chairs, comfy reclining chair and small kitchen with refrig, micro,...More

1  Thank BajaBuddies2
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 28 July 2017

Thank you for your glowing review of Extended Stay America - Los Angeles - Woodland Hills. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thanks once more for your business, and we look...More

Reviewed 1 week ago

The place is a bit dated and need new cleaning materials and perhaps new management too. The free internet is very slow. The overall experience is on a par with the average budget hotel/motel. There is clearly a trend to give you less for your...More

Review collected in partnership with Extended Stay
Thank yakovk501
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 1 week ago

Thank you for reviewing your stay at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused. Your comments remind us there is always room for improvement and we will review your feedback with our team....More

Reviewed 2 weeks ago

OK let's start with the positives. The bed was comfortable. The bathroom was clean. Towels and linens were clean. It is convenient to the freeway. The room was pretty quiet despite facing the freeway. The exterior looked clean. The negatives. The place smelled. I understand...More

Thank MFMetzger
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 2 weeks ago

Thank you for taking the time to leave your feedback online. We sincerely apologize for disappointing you and regret the inconvenience caused to you. Your concern with regard to cleanliness is shared with our housekeeping department and remedial steps are underway to ensure this does...More

Reviewed 2 weeks ago

it smell really bad , lifts are dirty not cleaned since ages i guess, walks ways smell like rotten place , very bad experience for a standard of extended place, staff are not that helpful at all. they say free breakfast but only provide muffinsMore

Review collected in partnership with Extended Stay
Thank 327raman
Response from 00esa, Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 2 weeks ago

We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your concerns have been shared with each department involved in an effort to take...More

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Traveller (43)
Room & Suite (11)
Dining (2)
Hotel & Grounds (40)
Bathroom (2)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$112 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$112 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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