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Residence Inn Palo Alto Los Altos

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Residence Inn Palo Alto Los Altos
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157 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Richmond, Virginia
Reviewed 22 June 2016

We spent one night at this Residence Inn while touring Stanford University with my nephew. Our two bedroom/two bath suite was quite nice, fully updated and nicely decorated with modernist furnishings. The full size refrigerator with ice maker was convenient in the kitchenette. Beds were comfortable and bathrooms had large modern showers. Full breakfast in the lobby dining area is...

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Helpful?
Thank Shannon H
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Shannon H:

San Francisco, California
Reviewed 2 June 2016

It's new, clean, well run. Room was great. Well appointed and really felt like a home. Very quiet. Breakfast was included as well as happy hour (although I didn't make it). Very clean and what was really nice.. was everyday the room felt as if I'd walked into a new room reservation. They didn't take short cuts. Exceeded all expectations.

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Thank casamoir
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Casamior:

Reviewed 26 May 2016 via mobile

This is really nice place. I was surprised. Very comfortable. When we checked in Jeffery was really nice. He showed us how to get to our room explained breakfast and was kind. I didnt expect a suite when I booked this room but it had a kitchenette a couch. Really nice little place.

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Thank Joe G
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review
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Dear Joe G:

Tacoma, Washington
Reviewed 12 May 2016

We have been regular guests here for almost four years because the location is convenient, and the rooms are larger than your standard hotel room. There's a kitchen, as well as a separate living area with a pull-out bed. We have always found the staff to be courteous and friendly. On our most recent stay last week, they worked hard...

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Helpful?
Thank seattlegiant10
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Seattlegiant10: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future....

Central Valley, California
Reviewed 11 May 2016

Just returned home from a one night stay at the Residence Inn. Chose this location because I had appointments at nearby Stanford first thing the following morning. Staying nearby overnight seemed like a better plan than trying to fight traffic for two or three hours early in the morning. Checked in after 6pm & parked in the underground parking garage...

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Helpful?
Thank CACountrygirl
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear CACountrygirl: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future....

Charlotte, North Carolina
Reviewed 10 May 2016 via mobile

This place was perfect. Great location, great service, great rooms and free breakfast! Only two small items that I didn't like. I hate, hate hate fees for parking. People drive to hotels, and then you make them pay for parking and the room? Also, needed a crib for my two year old. It took two requests, and hours later before...

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Thank peterpower
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Peterpower: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We apologize for delay in getting crib to your room. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos....

Tampa, Florida
Reviewed 6 May 2016 via mobile

Great experience of a 5 star hotel. Professional and courteous staff. Rooms are very clean plus the design and layout are modern. Parking is available. Definitely used the gym with plenty of people using it also. Complimentary snacks several nights a week. Property well maintained to include the landscaping. Plenty of small restaurants in the area. Very military friendly also....

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Thank Airborne M
Linda A, Front Office Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Airborne M:

Reviewed 5 May 2016 via mobile

Fantastic service, very accommodating. Great room, very clean, and food at night time social was great. We were here for 12 days and everything about this hotel was great. Location is perfectly located within walking distance to grocery markets and restaurants.

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Thank Benjamin M
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Benjamin M: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near...

Reviewed 5 May 2016 via mobile

Great rooms, great service. Highly recommended! Great morning and evening meals with all the complimentary things you could expect and more. Walking distance to many great restaurants. Pool and outdoor grill at the center of the buildings for easy access.

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Thank William W
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

William W: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future....

El Dorado Hills, California
Reviewed 4 May 2016

I've stayed at this location several times as a Marriott reward member. It now seems depending on location, some of the RI's are charging for parking so plan on adding $10 to your rate. It's a typical updated RI. I don't find the beds over the top comfy but they're okay. It's nice to have a kitchen if your in...

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Helpful?
Thank beverlyd226
Linda A, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Beverlyd226: Thank you so much for taking time out of your busy day to share your feedback on your recent stay. We are delighted you enjoy staying with us and your positive comments will continue to motivate and inspire the staff at Residence Inn by Marriott Palo Alto/Los Altos. We hope to see you again in the near future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Residence Inn Palo Alto Los Altos

Address: 4460 El Camino Real, Los Altos, CA 94022-1003
Region: United States > California > Los Altos
Price Range: €117 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palo Alto Los Altos 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Palo Alto Los Altos Hotel Los Altos
Residence Inn Los Altos
Los Altos Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palo Alto Los Altos staff and other travellers.
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Questions? Get answers from Residence Inn Palo Alto Los Altos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are concerned about security, ask for the main building.”
 of 5 bubbles BK-1K, 4 Dec 2016 | Read review
“Our room was in the back of the property and had a great view of tall trees outside out windows. 2nd floor.”
 of 5 bubbles grandoldgirlb, 28 Nov 2016 | Read review
“If you are parking go for a room in the building over the car park.”
 of 5 bubbles omark660, 26 Aug 2016 | Read review
“Plan for a daily charge for parking. The spots in the lot fill up quickly; use the underground parking garage safe - and convenient.”
 of 5 bubbles valleyfalls2016, 21 Aug 2016 | Read review
“Request a room across from check in. Hotel has weird lay out and better to park in garage with elevator access to room.”
 of 5 bubbles beverlyd226, 4 May 2016 | Read review
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