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Check-in: Late check-in so we received a wheelchair accessible unit on the third floor. Apparently, this unit was also adjacent to a renovation project.
Room: Clean, but dated. The king bed was comfortable. We could never get the temperature in the room right. The water...More
1 Thank Mentally_Checked_Out
Response from James M, General Manager at Holiday Inn Long Beach (Dwtn Area)Responded 18 January 2018
Mentally_Checked_Out, Thank you so much for sharing your review on TripAdvisor. I appreciate you sharing your candid thoughts about our property providing valuable feedback to take into consideration. Obviously some items you mentioned such as the coffee maker and the challenges with your A/C unit...More
This hotel is probably the cleanest hotel we have stayed in food a very long time. We were here for 7 nights and dealt mostly with,, Arthur Thomas, Lizel Mora & Yaudel Lopez. Staff was fantastic helpful with knowledge and shuttle service. Even the housemaids...More
Response from James M, General Manager at Holiday Inn Long Beach (Dwtn Area)Responded 27 October 2017
JudyandBillG, Thank you so much for sharing your review on TripAdvisor. It is so rewarding to our staff to be recognized online and I can't thank you enough for letting the world know about just a few of the many great staff members at our...More
Very friendly and helpful staff. Neighborhood abit sketchy but walking distance to some eateries. Could use some room modernizing. More choices for the restaurant would be a plus. They do have a local shuttle which was nice.More
Response from James M, General Manager at Holiday Inn Long Beach (Dwtn Area)Responded 8 January 2018
Darla520, Thank you so much for sharing your review on TripAdvisor. I am so glad to hear that you enjoyed our staff and shuttle service. We are excited to announce our rooms are being modernized as we speak. We can't wait to show off our...More
I had a great experience with my stay. I will have to give another review for the parking but so far great. Hotel was clean, staff were nice and I was 20 min from the beach. The breakfast was different as they don't have the...More
Response from James M, General Manager at Holiday Inn Long Beach (Dwtn Area)Responded 6 December 2017
Safetyve, Thank you so much for sharing your review on TripAdvisor. I am so glad to hear you enjoyed your stay with us prior to heading off on your cruise. We are excited about our new cafe Toast 2 Toast, I'm glad to hear you...More
The decor was pleasant. The rooms comfortable and we liked the shuttle service to the downtown restaurants. Very friendly staff also. You must have a package deal to use the shuttle to the Cruise Port.More
Thank Dan R
Response from James M, General Manager at Holiday Inn Long Beach (Dwtn Area)Responded 28 November 2017
Dan R, Thank you so much for sharing your experience on TripAdvisor. I am glad to hear you enjoyed the the decor, shuttle service, and friendliness of our staff. Thank you again for choosing to book with us, we look forward to seeing you again...More
Jennifer W, Thank you for your inquiry. We do not offer a shuttle service to and from LAX. Super Shuttle and Primetime Shuttle both operate out of LAX for around $18-25 to Long Beach. We look forward to seeing you soon.
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"Have not had a bad room? Ask the staff they will help."